IMO Car Wash - Leven Recensioni 33

TrustScore 3.5 su 5

3,4

Hawkslaw Road, KY8 4QZ Leven, GB


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Scopri cosa dicono le persone

Valutata 4 stelle su 5

All good but assistants can be very impatient when asking you to move forward. They should bear in mind you have to come out of neutral, choose drive and carefully go forward in a confined space. I th... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The car wasn't as clean as its been before still had dirt on top of the wings and bonnet think it was the things that hang down at the end of the wash paid £12 but had to wash when got home which isn... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Simple process to order the multiple car washes online. The staff at the Leven car wash are exceptionally polite and friendly and take care of what they are doing during the car wash process.

L'azienda ha risposto

Valutata 4 stelle su 5

Back end of car was not rinsed properly and still had soap suds on car, didn’t notice till I was already home.

L'azienda ha risposto


Dettagli dell'azienda

  1. Autolavaggio

Scritti dall'azienda

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Informazioni di contatto

  • Hawkslaw Road, KY8 4QZ, Leven, Regno Unito

3,4

Nella media

TrustScore 3.5 su 5

33 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 3 stelle su 5

Not recommended

Pre wash not very good at all. Alloys were still dirty. Casing of wing mirror knocked off during wash. Won’t use again.

1 maggio 2026
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Risposta di IMO Car Wash - Leven

Nick Brownlee,

We appreciate your feedback and we're sorry the pre-wash was poor and your mirror was damaged. We'll review our processes to prevent this.

IMO Car Wash

Valutata 4 stelle su 5

Back end of car was not rinsed properly…

Back end of car was not rinsed properly and still had soap suds on car, didn’t notice till I was already home.

25 aprile 2026
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Risposta di IMO Car Wash - Leven

Customer,

We appreciate you bringing this to our attention. We're sorry the car wasn't rinsed thoroughly, and there were soap suds left. We'll review our processes.

IMO Car Wash

Valutata 1 stelle su 5

Do not recommend

My mum and dads car is all
Scraped at the passenger side. The man kept telling me to drive over to the left ..: the result being that the mirror pranged and the car mirror and side door is all scraped.

17 aprile 2026
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Risposta di IMO Car Wash - Leven

A member of our customer servic eteam will be in touch Via Email.

IMO Car Wash

Valutata 1 stelle su 5

Do not recommend

Came to the car wash and spent £12.35 on an ultra HD wash. I was next in queue for my car to go through and the car wash broke down. I was told I could wait 10-15 minutes for this to be fixed or just leave so I said I would wait after already paying for the service. After 20 minutes I was told it was taking too long to fix and that I was better to just leave. I asked then if I could get a refund since I never received the service and I was firmly told “no”. Do not recommend, workers very rude.

28 marzo 2026
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Risposta di IMO Car Wash - Leven

Many thanks for your review. Please Contact Us via our website so that we can investigate further.
Many thanks

IMO

Valutata 3 stelle su 5

The car wasn't as clean as its been…

The car wasn't as clean as its been before still had dirt on top of the wings and bonnet think it was the things that hang down at the end of the wash paid £12 but had to wash when got home which isn't ideal but hey ho

7 aprile 2026
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Risposta di IMO Car Wash - Leven

David Taylor,

We appreciate your feedback. We're sorry the wash did not meet expectations, leaving dirt on your car. We will review our processes to ensure a more thorough clean in the future.

IMO Car Wash

Valutata 1 stelle su 5

That new guy was so RUDE I showed him…

That new guy was so RUDE I showed him mobile code and said I'm paying by card and put my phone forward he started shouting at me "speak English" " speak louder" LOL when I asked his name he shouted "non of your business don’t come here" and started hitting my car with his brush Remember I've been there no problems ever.

3 aprile 2026
Non scritta su invito
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Risposta di IMO Car Wash - Leven

Many Thanks for your review. Please contact us via our website so that we can investigate further.

Valutata 5 stelle su 5

Excellent

Friendly and efficient staff. Beautifully clean car. Value for money

22 marzo 2026
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Risposta di IMO Car Wash - Leven

Janey,

We appreciate you taking the time to leave us a review! We're so glad you were happy with our friendly staff and the cleanliness of your car!

IMO Car Wash

Valutata 5 stelle su 5

Leven car wash

I attended the Leven car wash on the 18/03/26. Customer service was great, worker was polite and well mannered. Overall great service with great results.

18 marzo 2026
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Risposta di IMO Car Wash - Leven

customer,

We're happy to hear you received great customer service on your visit to the Leven car wash. Thank you for letting us know about your positive experience!

IMO Car Wash

Valutata 4 stelle su 5

A little more patience please

All good but assistants can be very impatient when asking you to move forward. They should bear in mind you have to come out of neutral, choose drive and carefully go forward in a confined space. I think it took me 10 seconds but wasn't quick enough by the impatience look on the assistants face. There was no more cars behind me!

11 marzo 2026
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Risposta di IMO Car Wash - Leven

Jane Dunlop,

We appreciate your feedback. We're sorry to hear you felt rushed by our staff. We aim to provide a relaxed experience, and we'll address this with our team to ensure everyone is more patient and understanding in the future. Thanks for bringing this to our attention.

IMO Car Wash

Valutata 1 stelle su 5

Accident waiting to happen - The machine malfunctioned and if I…

The machine malfunctioned and if I hadn’t emergency braked my 1 week old car I hold have been severely damaged! Worker apologised but only said ‘oh I don’t think the sensor picked up your big car’

8 marzo 2026
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Risposta di IMO Car Wash - Leven

SANDRA HALLEY ,

We appreciate you bringing this to our attention. We're very sorry to hear about the malfunction and the potential danger you experienced with your new car. We'll investigate this issue thoroughly.

IMO Car Wash

Valutata 5 stelle su 5

Simple process to order the multiple…

Simple process to order the multiple car washes online.
The staff at the Leven car wash are exceptionally polite and friendly and take care of what they are doing during the car wash process.

7 marzo 2026
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Risposta di IMO Car Wash - Leven

Etienne Botes,

We appreciate you sharing your experience. It's great to know that you found ordering online easy and that our team's politeness and care stood out to you.

IMO Car Wash

Valutata 5 stelle su 5

Always use this car wash

Always use this car wash, friendly service

28 febbraio 2026
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Risposta di IMO Car Wash - Leven

Miss Rhea Jurgensen,

We appreciate your positive feedback! We're so glad you consistently choose our car wash and value our friendly service. Thank you!

IMO Car Wash

Valutata 1 stelle su 5

Carwash broken terrible service

Purchased online then when I arrived at my local centre it was broken down and the operator was rude and unhelpful won’t be back will use reliable company in future.

27 febbraio 2026
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Risposta di IMO Car Wash - Leven

Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk

Valutata 5 stelle su 5

Minimal wait and friendly

Minimal wait and friendly, helpful service

17 febbraio 2026
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Risposta di IMO Car Wash - Leven

Sandra Taylor,

We appreciate you letting us know about the minimal wait and helpful service you experienced. Thank you for your positive feedback.

IMO Car Wash

Valutata 1 stelle su 5

Disappointed customer!!!

I call have emailed customer services, I attended your car wash in Leven yesterday I paid £13 on the app, my car is no cleaner than when I drive in & covered in water marks.
I am very disappointed with the service. I tried phoning the number for the car wash but kept going to answer machine.
I have a brand new car and take pride in how it looks so I’m extremely disappointed in the service.

5 gennaio 2026
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Risposta di IMO Car Wash - Leven

customer,

We regret to hear about the unsatisfactory wash and watermarks on your new car after your visit to our Leven location. We appreciate you contacting us and sharing your experience.

IMO Car Wash

Valutata 1 stelle su 5

Just before taking my car into the wash…

Just before taking my car into the wash a problem developed and the washer stopped working, probably due to frozen pipes. I was refunded and will visit at a later date.

4 gennaio 2026
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Risposta di IMO Car Wash - Leven

David Cumming,

We appreciate you bringing this to our attention. We regret that the car wash was not working and that you were inconvenienced. We value your feedback and hope to see you again.

IMO Car Wash

Valutata 5 stelle su 5

Good experience

Good experience

2 gennaio 2026
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Risposta di IMO Car Wash - Leven

Thank you for your great feedback. We’re very pleased that our service met your expectations.

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