I have low expectations of using a car wash, but this was particularly bad today. I paid for a premium service and was left with dirty wheel marks and lots of streaks all over the car along with some... Leggi di più
L'azienda ha risposto
Sede
Cambia sede2 Bicester Road, OX5 2LE Kidlington, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I have been using this car wash monthly for the last eleven months. In the past the results have been good but lately the customer service has deteriorated. The two main staff are surly and bad manner... Leggi di più
L'azienda ha risposto
I took my very grubby, almost 2-tone car here today, and these guys have done an absolutely amazing job both inside and outside. Would highly recommend. Thank you guys. 😊
The service is good, quick and the complete car wash agoodprocedure
Dettagli dell'azienda
Scritti dall'azienda
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Informazioni di contatto
2 Bicester Road, OX5 2LE, Kidlington, Regno Unito
3,5
Nella media
52 recensioni
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Good and reliable service
The service is good, quick and the complete car wash agoodprocedure
11 maggio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Reasonable price and hustle free!
Reasonable price and hustle free! I will use your services again.
1 maggio 2026
Risposta di IMO Car Wash - Kidlington
Irini Galara,
We're happy to hear that you found our prices reasonable and the process easy. Thank you for your positive feedback; we appreciate it!
IMO Car Wash
Very attentive and professional…
Very attentive and professional service, my car always looks great after visiting IMO in Kidlington!
The only complaint is that the left hand "wheel scrubber" has been out of action for many months, aren't you able to fix it? It means that I need to use a microfibre cloth to clean the stubborn dirt off those wheels. Please get this sorted guys. Apart from that small moan, excellent service!
5 maggio 2026
Risposta di IMO Car Wash - Kidlington
Tony Parry,
We appreciate your kind words regarding our attentive and professional service. We're glad your car always looks great after visiting us. We acknowledge your concern about the left-hand wheel scrubber and will look into getting it fixed. Thank you for the feedback!
IMO Car Wash
Disappointing again
This is second time I got disappointed with the service at Kidlington IMO car wash. The dryer still not working, even though staff told it is working before the wash. Not happy.
2 maggio 2026
Risposta di IMO Car Wash - Kidlington
customer,
We appreciate your feedback and regret that the dryer wasn't working at Kidlington, Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Best car wash I have ever been to
Best car wash I have ever been to. Even the wheels look brand new !
30 aprile 2026
Risposta di IMO Car Wash - Kidlington
ADRIAN PHILPOT,
We appreciate you sharing your experience! We are so glad to hear you consider our car wash the best you have ever been to and that your wheels look brand new.
IMO Car Wash
It was closed
Unfortunately, having downloaded the app and prepaid, my nearest and usually excellent car wash was closed for maintenance.
28 aprile 2026
Risposta di IMO Car Wash - Kidlington
Liz ,
We regret that the car wash was closed for maintenance after you prepaid using our app. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Very good!
Not been for a while as washes had been a bit hit and miss, but this time it was a very good wash!
1 maggio 2026
Risposta di IMO Car Wash - Kidlington
Mr M Grant,
We appreciate you taking the time to share your experience. We're happy to hear that you noticed an improvement in our wash quality during your recent visit!
IMO Car Wash
This was my first time going to a car…
This was my first time going to a car wash.
And I must say it was very easy to pay online.
And the wash once I was lined up went very quickly.
Will definitely go back. Well done IMO
28 aprile 2026
Risposta di IMO Car Wash - Kidlington
Paul Gardner,
We appreciate you sharing your first car wash experience with us! We're happy the online payment was easy and the wash was quick. We look forward to seeing you again!
IMO Car Wash
The dryer on the car wash is useless
The dryer on the car wash is useless .
Leaves water marks all over meaning the car still wet and not dry . Someone should dry the car down at the end of the cycle
26 aprile 2026
Risposta di IMO Car Wash - Kidlington
Spw,
Thank you for letting us know. We regret to hear the dryer didn't perform well, leaving water marks. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Risposta di IMO Car Wash - Kidlington
Graham Bristow,
We appreciate your feedback and are sorry your wheels weren't clean. We'll review our process to improve. Thanks for letting us know.
IMO Car Wash
Usually the chaps give the car a good…
Usually the chaps give the car a good going over with power washer, they sprayed my wheels. I had lots of white dried on polish from me trying to polish my car with a hand polisher. I put it through the car wash to get all that off and it came out still there. So the car wash ultra hd did nothing. Waste of time and £14. NOT HAPPY.
20 aprile 2026
Risposta di IMO Car Wash - Kidlington
Marc Newman,
We appreciate you sharing your experience. We regret that the wash did not remove the polish residue as expected, especially after the pre-wash. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Risposta di IMO Car Wash - Kidlington
DAVID PLATT,
We appreciate you taking the time to share your experience! We are so glad to hear that you were happy with our polite team and quick service.
IMO Car Wash
Risposta di IMO Car Wash - Kidlington
Grateful daughter,
We appreciate your kind words! We're so glad you found our team pleasant and helpful; it means a lot to us!
IMO Car Wash
The blowers were not close enough
The blowers were not close enough , dry markings everywhere. Rims dirty, bird poo still visible ….not a good job this time.
2 aprile 2026
Risposta di IMO Car Wash - Kidlington
Many Thanks for your review. Please contact us via our website so that we can investigate further.
Excellent car wash but quite expensive
Excellent car wash but quite expensive. Helpful staff
30 marzo 2026
Risposta di IMO Car Wash - Kidlington
Emma B,
We appreciate your feedback and are happy that you found our staff helpful. We'll review our pricing. Thank you for your time.
IMO Car Wash
Risposta di IMO Car Wash - Kidlington
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Risposta di IMO Car Wash - Kidlington
Elize Hunt,
We appreciate your feedback and regret that the wash was unsatisfactory. We will review our processes to improve the car wash quality.
IMO Car Wash
Risposta di IMO Car Wash - Kidlington
David Ackland,
We are happy to hear that you enjoyed our speedy service and appreciated our staff. Thank you for your positive feedback!
IMO Car Wash
Quick and efficient service
10 marzo 2026
Risposta di IMO Car Wash - Kidlington
Lisbeth ,
We appreciate you sharing your experience; we are so glad to hear you received quick and efficient service.
IMO Car Wash
The guy's there do a great job very…
The guy's there do a great job very helpful and friendly
8 marzo 2026
Risposta di IMO Car Wash - Kidlington
Paul Slade,
We appreciate you sharing your positive experience! We're so glad to hear that our team was helpful and friendly during your visit.
IMO Car Wash
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