Despite asking if my roof bars would be okay, they simply stated that the roof might not get fully cleaned. Went in, and the roof roller got jammed repeatedly, damaged my roof bars and denting the top... Leggi di più
Sede
Cambia sede3 Nethertown Broad Street, KY12 7DS Dunfermline, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Was confused to start with the QR codes and paying with phone, but pleased to say it worked smoothly even for an older gent like myself. The wash itself was reasonable but I did have to remove mud aft... Leggi di più
L'azienda ha risposto
Good car wash, but pre-wash wasn’t done thoroughly enough as the only one side of the car done properly. The exit is not so good either as the strips used leave smears over the car, especially the win... Leggi di più
L'azienda ha risposto
Always a great experience. We use this car wash for both our cars. Great value for money, the staff are friendly, clear in their gestures of when to move the car etc. We have a problem of lots of bi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Informazioni di contatto
3 Nethertown Broad Street, KY12 7DS, Dunfermline, Regno Unito
4,1
Molto buono
63 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di IMO Car Wash - Dunfermline
Carol Anderson,
We appreciate you sharing your experience! We're so happy to hear that you found our service fast and our staff friendly during your visit.
IMO Car Wash
Despite asking if my roof bars would be…
Despite asking if my roof bars would be okay, they simply stated that the roof might not get fully cleaned. Went in, and the roof roller got jammed repeatedly, damaged my roof bars and denting the top of my car. I had only discovered this damage when removing the bars later to clean the roof. Customer service wouldn't help, stating I'd need to speak to the 'self-employed' staff at the car wash. Not sure why they had to sneak in the 'self-employed' part, but regardless, they were also no help and blamed me. Now considering civil court action.
29 aprile 2026
Risposta di IMO Car Wash - Dunfermline
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Risposta di IMO Car Wash - Dunfermline
Joanna King,
We're happy to hear that you found our staff helpful, the service quick, and your car sparkling clean. We appreciate your positive feedback!
IMO Car Wash
Great service and cannot fault the team…
Great service and cannot fault the team here. It’s a great setup !! Car always comes out gleaming.
24 aprile 2026
Risposta di IMO Car Wash - Dunfermline
customer,
We appreciate you sharing your experience! We're so glad to hear that you find our service great and that your car always comes out gleaming.
IMO Car Wash
Whatever was spray on my Mercedes AMG…
Whatever was spray on my Mercedes AMG has left what looks like oily marks on the black trim around my side windows. Not happy!!
25 aprile 2026
Risposta di IMO Car Wash - Dunfermline
Lynn Keddie,
We're very sorry to hear about the oily marks on your Mercedes AMG trim. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Great service ty
1 aprile 2026
Risposta di IMO Car Wash - Dunfermline
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Quick and efficient but needs some…
Quick and efficient but needs some maintenance as some brushes and sprays aren't working. I last reported this over a year ago.
10 aprile 2026
Risposta di IMO Car Wash - Dunfermline
customer,
We appreciate your feedback and apologize that some equipment isn't working. We'll look into this issue and ensure that maintenance is performed promptly.
IMO Car Wash
Good car wash
Good car wash, but pre-wash wasn’t done thoroughly enough as the only one side of the car done properly. The exit is not so good either as the strips used leave smears over the car, especially the windows.
8 aprile 2026
Risposta di IMO Car Wash - Dunfermline
Mr Brand,
We regret that the pre-wash and exit strips left smears. We appreciate your feedback and will review our processes to improve the cleaning quality. Thank you.
IMO Car Wash
Pleasant helpful staff.
5 aprile 2026
Risposta di IMO Car Wash - Dunfermline
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Good until the last part
The hanging cloths at the end were potentially dirty as my car seemed clean before this but afterwards it looked like it had been rinsed with dirty water as it was covered in dirty water spots
27 marzo 2026
Risposta di IMO Car Wash - Dunfermline
Caroline,
We appreciate your feedback and regret to hear about the dirty water spots on your car. We will investigate the hanging cloths to ensure they don't cause this issue.
IMO Car Wash
It was quick
It was quick, easy, and nice to see my little car shining again! Staff were polite and efficient. A great service
26 marzo 2026
Risposta di IMO Car Wash - Dunfermline
V Morris,
We're happy you had a quick and easy experience and that our team was polite and efficient. It's great to know your car is shining again! Thanks for the feedback.
IMO Car Wash
Car wasn’t washed right
Car wasn’t washed right. Was a bit busy so guy looked like he was in a rush! Definitely not worth 18 pound ! The was I got I wouldn’t pay 5 pound for never mind 18 feel absolutely robbed won’t be back
27 marzo 2026
Risposta di IMO Car Wash - Dunfermline
Reece,
We regret that the wash quality was unsatisfactory and the service felt rushed. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Risposta di IMO Car Wash - Dunfermline
customer,
We appreciate your feedback and are so happy to hear that you found our staff great and our service quick!
IMO Car Wash
Definitely be back
First time. Rain Guard wash was perfect, very good clean. Absolutely will be back
20 marzo 2026
Risposta di IMO Car Wash - Dunfermline
Colin Lesiuk,
We're so happy you enjoyed the Rain Guard wash and the excellent clean! We appreciate your feedback and look forward to seeing you again.
IMO Car Wash
Friendly staff and through very quickly
19 marzo 2026
Risposta di IMO Car Wash - Dunfermline
Suzanne Charles,
We appreciate you sharing. We're so happy to hear that you found our staff friendly and that your experience was thorough and quick!
IMO Car Wash
Always a great experience
Always a great experience. We use this car wash for both our cars. Great value for money, the staff are friendly, clear in their gestures of when to move the car etc. We have a problem of lots of bird poo on the cars and the team are great at taking extra effort to remove it all.
Always very pleased. It’s a popular car wash, probably due to the staff being so good, and we are happy queue for the great service and wash.
Highly recommend.
19 marzo 2026
Risposta di IMO Car Wash - Dunfermline
Alison Saulnier,
We're happy to hear you consistently have a great experience at our car wash! It's wonderful to know you appreciate our team's extra effort and clear guidance. We appreciate your recommendation and thank you for your feedback!
IMO Car Wash
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.