IMO Car Wash - Bridgwater Recensioni 36

TrustScore 3 su 5

3,2

East Quay, TA6 4DB Bridgwater, GB


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Valutata 3 stelle su 5

Car wasn’t overly dirty but needed to clear clear bugs from windscreen paid for most expensive wash and windscreen was still dirty as was half of the rear window as the guy doing the prewash missed t... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Had a ceramic XTR wash paid £19 what a waste of money. Didn’t notice until we got home but there was still quite a bit of bird mess left on the car paying for the full programme you would have expect... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I experienced the most brilliant car wash I've ever had in 10 years using the Bridgwater imo. The young man did his job brilliantly paying real attention and care to each car. He showed a pride and p... Leggi di più

Valutata 5 stelle su 5

I’ve used imo Car Wash a few times now and I’m always impressed. The staff are friendly, efficient, and clearly take pride in their work. My car comes out looking spotless every time, inside and out,... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Autolavaggio

Scritti dall'azienda

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Informazioni di contatto

  • East Quay, TA6 4DB, Bridgwater, Regno Unito

3,2

Nella media

TrustScore 3 su 5

36 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 3 stelle su 5

Disappointed

Car wasn’t overly dirty but needed to clear clear bugs from windscreen paid for most expensive wash and windscreen was still dirty as was half of the rear window as the guy doing the prewash missed the top half.
Have previously used the car wash and been really impressed but for £20 this was really disappointing

26 maggio 2026
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Risposta di IMO Car Wash - Bridgwater

kscrase,

We appreciate you sharing your experience. We are sorry the premium wash did not meet your expectations, especially regarding the windscreen and rear window. We will review our pre-wash procedures to ensure a thorough clean every time.

IMO Car Wash

Valutata 5 stelle su 5

Quick and easy with friendly staff

Quick and easy with friendly staff who pays attention to detail. What more do you want?

24 maggio 2026
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Risposta di IMO Car Wash - Bridgwater

Damian S.,

We're so glad you found our service quick and easy, and that our staff's attention to detail made a difference. Thank you for your kind words!

IMO Car Wash

Valutata 1 stelle su 5

Had a ceramic XTR wash paid £19 what a…

Had a ceramic XTR wash paid £19 what a waste of money. Didn’t notice until we got home but there was still quite a bit of bird mess left on the car paying for the full programme you would have expected it to be all off. The young lads that were doing it should have jet washed it off on the pre wash.wanted to put on photos but wouldn’t it allow me to.

24 maggio 2026
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Risposta di IMO Car Wash - Bridgwater

Glenn Bates,

We appreciate your feedback and regret that the ceramic XTR wash did not meet your expectations, especially with the bird mess remaining. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valutata 5 stelle su 5

Friendly and enthusiastic

Friendly and enthusiastic. Thankyou.

8 maggio 2026
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Risposta di IMO Car Wash - Bridgwater

Hey Kath
Thank you so much for your review! 😊
We’re so glad you had a great experience and that our products and service met your expectations. See you next time—we look forward to seeing you! 🚗✨
Best regards,
Your IMO Car Wash Customer Service Team 🌟

Valutata 1 stelle su 5

Bridgwater IMO - terrible

Bridgwater IMO
Pre wash - attendant had no interest in doing his job
Inside of Car stank of sulphur as soon as water sprayed.
Car full of dirty marks and streaks from the dryer process - looked cleaner before the wash

Total waste of money and time

30 aprile 2026
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Risposta di IMO Car Wash - Bridgwater

Liz O Neill,

We appreciate you bringing this to our attention. We're sorry the wash quality was poor, the pre-wash attendant disinterested, and the car smelled bad and was marked after. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valutata 3 stelle su 5

Clean, but not spotless

There was a queue when I arrived, but I waited and it didn’t take long to get to the front. The car was clean, but not spotless. It is covered in tiny dots, which are either watermarks left from the car wash, or salt deposits not washed off properly. It’s cleaner when I wash it myself!

27 aprile 2026
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Risposta di IMO Car Wash - Bridgwater

Carol,

We appreciate you taking the time to share your experience. We're glad the queue moved quickly for you. We'll review our cleaning process to address the marks you noticed; your feedback helps us improve.

IMO Car Wash

Valutata 3 stelle su 5

Variable experience depending I think…

Variable experience depending I think on the time and day.
Mostly a reasonable result -I always get the top of the range wash (XTR?) but occasionally find the pre machine wash a lot lacklustre leaving obvious grot, especially on a weekend-might be coincidental but…

12 aprile 2026
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Risposta di IMO Car Wash - Bridgwater

Rexyboy14,

Thank you for your feedback. We appreciate you bringing this to our attention. We'll look into the consistency of our pre-wash process. We aim for a consistently high standard with our top wash.

IMO Car Wash

Valutata 3 stelle su 5

I had the ultra hd £15 wash

I had the ultra hd £15 wash. But my wheel where still dirty and in the grooves around windows

14 aprile 2026
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Risposta di IMO Car Wash - Bridgwater

customer,

We appreciate your feedback and are sorry the wash did not meet expectations. We'll review our processes to ensure better results in the future.

IMO Car Wash

Valutata 5 stelle su 5

Good service quick simple process to…

Good service quick simple process to book wash.
Quick easy and staff very efficient,always use IMO car wash sparkling after top wash.

11 aprile 2026
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Risposta di IMO Car Wash - Bridgwater

Mr Wensley ,

We're happy to hear you found our booking process quick and simple, and that our staff were efficient. We appreciate you always choosing our top wash for a sparkling clean!

IMO Car Wash

Valutata 5 stelle su 5

Gentleman that pre washed our car was very friendly

Had my car washed at my local IMO car wash and the gentleman that did the pre wash was very friendly. The price was very reasonable will definitely be using you again

28 marzo 2026
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Risposta di IMO Car Wash - Bridgwater

Emma,

We're happy to hear that you found our pre-wash service friendly and the price reasonable! Thank you for the positive feedback; we look forward to seeing you again.

IMO Car Wash

Valutata 3 stelle su 5

Long wait

Long wait. Little help despite trying to get attention of operatives.

24 marzo 2026
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Risposta di IMO Car Wash - Bridgwater

Mr Keith Scarles,

We regret that the wait was long and our team wasn't attentive. We appreciate your feedback and we'll address this to improve our service.

IMO Car Wash

Valutata 3 stelle su 5

dirty wheels

very polite staff, disappointed with the wash wheels were still filthy.

21 marzo 2026
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Risposta di IMO Car Wash - Bridgwater

ivan,

We appreciate your feedback and are sorry the wash left your wheels dirty. We'll address this with our team to improve our service.

IMO Car Wash

Valutata 3 stelle su 5

Complaint Regarding Poor Quality Ultra HD Wash

I am writing to express my disappointment with the service I received during my recent visit. I paid for the Ultra HD Wash, expecting a thorough and high-quality clean. However, the result was far from satisfactory.

Despite choosing one of your premium wash options, the grill and alloy wheels were still noticeably dirty, which clearly indicates that the service was not performed to the expected standard.

Given the price and the promise of an enhanced wash, this experience was quite frustrating.

1 marzo 2026
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Risposta di IMO Car Wash - Bridgwater

customer,

We appreciate you bringing this to our attention. We regret that the Ultra HD Wash did not meet your expectations, especially regarding the cleanliness of the grill and wheels. We will review our processes to ensure better results. Thank you for your feedback.

IMO Car Wash

Valutata 1 stelle su 5

Rude, incompetent, argumentative. All I wanted was a Car Wash..

Used Pre-pay via the app and ended up in a full argument with the old guy who works there as he didn't want to honour the Pre-pay (I think because Ceramic XTR was £14 in the app whereas he was charging £20 at site). Tried telling me my QR code was blocked and kept making about being out of pocket. The guy is just ridiculously rude and incompetent. Who needs that level of hassle when getting a car wash? Plenty of others in our area to use so won't be going back here.

14 febbraio 2026
Non scritta su invito
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Risposta di IMO Car Wash - Bridgwater

GT,

We regret you had a negative experience with the app pre-pay and the staff member. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valutata 4 stelle su 5

My car was dirty it is now clean

Like magic paid my money . Sat in my car it when from one side of the car park to the other . Wow this place is special . How else can i describe it

8 febbraio 2026
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Risposta di IMO Car Wash - Bridgwater

Ian Dobson,

We're happy you enjoyed the seamless service! It sounds like your experience was truly special, and we appreciate you sharing your positive feedback with us.

IMO Car Wash

Valutata 5 stelle su 5

Friendly service

Friendly service. Car was cleaned very well - considering it was quite filthy to be fair!

7 febbraio 2026
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Risposta di IMO Car Wash - Bridgwater

customer,

We're happy to hear that you found our service friendly and that we were able to clean your car to a high standard. Thank you for your positive feedback!

IMO Car Wash

Valutata 5 stelle su 5

Would definitely recommend

I recently took my car to this car wash and was really impressed with the overall service. The staff were friendly and efficient. Would definitely recommend.

4 febbraio 2026
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Risposta di IMO Car Wash - Bridgwater

Lynda Hurst,

We're happy to hear that you enjoyed your experience at our car wash! We appreciate your feedback regarding our friendly and efficient staff, and we're glad you would recommend us.

IMO Car Wash

Valutata 4 stelle su 5

A mainly positive experience

A mainly positive experience. The operator was friendly. My car was pressure washed before the car wash to loosen the dirt. It was quite clean overall but the back bumpers still had quite a lot of dirt. However I would use the car wash again.

17 gennaio 2026
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Risposta di IMO Car Wash - Bridgwater

Maria,

We're glad you enjoyed your experience and appreciate your positive feedback! We're sorry the back bumpers weren't as clean as expected. We'll review our processes to ensure a more thorough clean in the future.

IMO Car Wash

Valutata 2 stelle su 5

The staff member announced that it was…

The staff member announced that it was cash only after I’d paid on the app.
Reluctantly he fetched a device from the office. Whereupon he ‘reminded’ me; “bear in mind this is my own phone!” I shrugged, wondering how this was my fault or problem. He seemed thoroughly dissatisfied with the job and taking it out on customers.

8 gennaio 2026
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Risposta di IMO Car Wash - Bridgwater

Chris,

We appreciate you taking the time to share your experience. We're sorry to hear about the payment confusion and the staff member's behavior. We'll address this internally to ensure a smoother experience for everyone.

IMO Car Wash

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