IMO Car Wash - Braintree Recensioni 40

TrustScore 3 su 5

3,1

Galleys Corner, CM77 8GA Cressing, GB


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Valutata 5 stelle su 5

The young man came round to take my payment and pre treat my tyres, the next chap scrubbed all the windows, smiled and made sure I was on the right track and the service was great!

L'azienda ha risposto

Valutata 2 stelle su 5

The staff were brilliant but the car wash stopped three times and we were stuck trapped in our car by a pair of rollers or the water jets. I could understand if it was caused by another motorist in... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

For a £20 car wash although the ceramic XTR coating does give the car a nice feel to the paint and presumably improved resistance to dirt and water, I'd expect the pressure wash stage to be a little m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Was very easy to purchase a car wash before arriving. Assistants was polite , and done a great job on cleaning my wheels

L'azienda ha risposto


Dettagli dell'azienda

  1. Autolavaggio

Scritti dall'azienda

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Informazioni di contatto

  • Galleys Corner, CM77 8GA, Cressing, Regno Unito

3,1

Nella media

TrustScore 3 su 5

40 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 1 stelle su 5

Scratches. Dirty.

Went through the car wash having picked the best wash option there was, came out and there was still loads of dirt on my car. I don’t think it would’ve made any difference getting the cheapest wash.

I ended up cleaning my car in front of the workers straight after coming out. Finding scratches on my windscreen and paint work.

2 maggio 2026
Valutata 1 stelle su 5

I am not satisfied with the quality of…

I am not satisfied with the quality of my car wash. and foam that was applied to the car almost non-existent very little more water than foam

27 aprile 2026
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Risposta di IMO Car Wash - Braintree

Marius,

We appreciate your feedback. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valutata 1 stelle su 5

Worst car wash I’ve ever used

Worst car wash I’ve ever used! After paying £7 it was still so dirty I ended up cleaning it myself when I got home. If zero stars were an option I’d have used it!

25 aprile 2026
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Risposta di IMO Car Wash - Braintree

Carmel Johnson,

Thank you for your feedback. We're sorry the £7 wash left your car so dirty that you had to clean it yourself. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valutata 1 stelle su 5

Braintree IMO Car wash is so bad

Braintree IMO Car wash is so bad, avoid! They took paint off of my car, I showed them where this happened straight after I got out as I noticed when screwing my Ariel back on. They lied and tried telling me it was there when they started, very young boy of a manager was very condescending telling me not to make a scene when I was talking very calm, I think he wanted a reaction. I have contacted IMO twice now and they haven’t even acknowledge the issue, they don’t care clearly! Their customer service is so poor and the car wash is as well, the dirt that was left on my car was appalling, I really regret going there and I am definitely not going back, do yourself a favour and avoid the IMO car Wash at Braintree Galleys Corner it’s not worth taking the risk!!! If I could give 0 stars or negative stars I would

27 marzo 2026
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Risposta di IMO Car Wash - Braintree

Peanuts dog,

We appreciate you bringing this to our attention. We're sorry to hear about the damage to your car and the unsatisfactory service you experienced. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valutata 4 stelle su 5

All round pretty good but alloy wheels…

All round pretty good but alloy wheels still very dirty.

18 aprile 2026
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Risposta di IMO Car Wash - Braintree

Ian Saunders,

We appreciate your feedback and are glad you had a good experience overall. We'll address the alloy wheel cleanliness issue to improve our service.

IMO Car Wash

Valutata 5 stelle su 5

Easy and organised!

The young man came round to take my payment and pre treat my tyres, the next chap scrubbed all the windows, smiled and made sure I was on the right track and the service was great!

12 aprile 2026
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Risposta di IMO Car Wash - Braintree

Jo, Braintree,

We appreciate you sharing your experience! It's great to hear that you found our team attentive and that the service met your expectations. Thanks for the positive feedback.

IMO Car Wash

Valutata 1 stelle su 5

Poor service and terrible wash

Apparently bird poo doesn’t come off at this car wash, even though I take my car to the Chelmsford one every week! Man was very aggressive and was not willing to help. He started taking photos of my car without my permission. When I question what he was doing, he became very defensive. I didn’t like he was taking photos of the side of my car with my 2 and 4 year old in the back. Will not be returning to Braintree. Absolutely appalling service- what car wash doesn’t clean your car!!

12 aprile 2026
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Risposta di IMO Car Wash - Braintree

Many thanks for your review. Please contact us via our website so that we can investigate further.

Many thanks

IMO

Valutata 2 stelle su 5

The staff were brilliant but...

The staff were brilliant but the car wash stopped three times and we were stuck trapped in our car by a pair of rollers or the water jets.

I could understand if it was caused by another motorist in the car ahead braking or something but I didn't see any brake lights.

12 aprile 2026
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Risposta di IMO Car Wash - Braintree

COLIN POTTER,

We appreciate your feedback. We regret to hear about the car wash stopping multiple times, leaving you stuck. We will investigate the cause to prevent this issue from happening again.

IMO Car Wash

Valutata 1 stelle su 5

Didn’t clean properly water spots left…

Didn’t clean properly water spots left all over car as well

28 marzo 2026
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Risposta di IMO Car Wash - Braintree

Miss Sheryl Wood,

We appreciate your feedback and regret that the wash left water spots. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valutata 5 stelle su 5

Young man at the beginning was very…

Young man at the beginning was very helpful

27 marzo 2026
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Risposta di IMO Car Wash - Braintree

Gillian Willsher,

We appreciate you letting us know that our team member was helpful! We are so glad that you had a positive experience with our services.

IMO Car Wash

Valutata 5 stelle su 5

Great service

Affordable, convenient service.

26 marzo 2026
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Risposta di IMO Car Wash - Braintree

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Valutata 5 stelle su 5

Very polite and efficient staff

Very polite and efficient staff

22 marzo 2026
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Risposta di IMO Car Wash - Braintree

Catherine Hanlon,

We appreciate you sharing your experience with us. We're so happy to hear that you found our staff very polite and efficient!

IMO Car Wash

Valutata 3 stelle su 5

Sure the coating is an expensive product but overall finish is a bit underwhelming.

For a £20 car wash although the ceramic XTR coating does give the car a nice feel to the paint and presumably improved resistance to dirt and water, I'd expect the pressure wash stage to be a little more thorough to remove all debris and visible dirt before going through the wash. When I got home I had to go over the body work wiping over the rear bumper and other areas where the prewash had failed to remove residue and the machine brushes were unable to reach.

18 marzo 2026
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Risposta di IMO Car Wash - Braintree

John,

We appreciate your feedback. We're sorry the pre-wash didn't meet expectations for our XTR ceramic service. We'll review our processes to ensure better debris removal in the future. Thanks for bringing this to our attention.

IMO Car Wash

Valutata 4 stelle su 5

Within less than ten minutes - a clean vehicle

A quick visit to the car wash and a resulting clean vehicle externally.

17 marzo 2026
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Risposta di IMO Car Wash - Braintree

Norman,

We appreciate you taking the time to share your experience. We're happy to hear that you received a quick car wash and a clean vehicle!

IMO Car Wash

Valutata 5 stelle su 5

Braintree branch always polite and…

Braintree branch always polite and professional staff. Well maintained.

15 marzo 2026
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Risposta di IMO Car Wash - Braintree

Julius Reed,

We appreciate you taking the time to share your positive experience with the Braintree branch. We're happy to hear that you find our staff polite and professional.

IMO Car Wash

Valutata 1 stelle su 5

After I came out the wash the car was…

After I came out the wash the car was still dirty

13 marzo 2026
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Risposta di IMO Car Wash - Braintree

Gareth Brooks,

We regret that the car wash left your car unclean. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valutata 5 stelle su 5

Tolerance of a fool!

The young man was very patient and polite when explaining releasing autohold

9 marzo 2026
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Risposta di IMO Car Wash - Braintree

Imogen Aitchison,

We're happy to hear that our staff member was patient and polite while explaining the autohold feature! We appreciate you sharing your positive experience.

IMO Car Wash

Valutata 5 stelle su 5

Problem - what problem??

Had a problem with finding the ap and the young guys helped me.
Does a lovely wash and dry too. Wish there were people to do the insides too!
But no problems, and will be using IMO again.

10 marzo 2026
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Risposta di IMO Car Wash - Braintree

Gail Gordon,

We appreciate your feedback and are happy to hear that our team could assist you with the app. We're glad you were pleased with the wash and dry! We value your intention to use us again.

IMO Car Wash

Valutata 1 stelle su 5

Useless car wash

Useless car wash, it was still dirty afterwards.

26 febbraio 2026
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Risposta di IMO Car Wash - Braintree

customer,

We are sorry the car wash did not meet expectations, leaving your vehicle dirty. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

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