Imhelpline Recensioni 

2364
TrustScore 5 su 5

5,0

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Valutata 5 stelle su 5

The service from IMH has been excellent from the purchase of my first mortgage 5 years ago. Samantha was excellent to support me in making a decision when my mortgage was up for renewal, she is calm,... Leggi di più

Valutata 5 stelle su 5

Michele Thompson has been brilliant. She's helped us secure a mortgage offer and navigate staircasing on shared ownership. She stuck with us and guided us when we had significant difficulties with the... Leggi di più

Valutata 5 stelle su 5

Richard has been great. He has been responsive and very quick with considering what is best for my circumstances. Richard has listened and answered any queries I have had throughout the process of rem... Leggi di più

Valutata 5 stelle su 5

I literally wouldn’t use anyone else other than Richard, keeps the whole process plain and simple. Gives 10/10 honest advice without all the faffing about inbetween.

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5,0

Eccellente

TrustScore 5 su 5

2K recensioni

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5,0

Tutte le recensioni

(2364)

299 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Support

We signed up for the lifetime support and we don't regret it for a second. Izzie has been helpful, informative and approachable from start to finish.

21 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Remortgage Experience with Mykola

I always find these conversations confusing and daunting but Mykola made everything so easy. Mykola was so helpful, professional and took the time to go over things with me. He made it so easy and clear with all the different complexities of the call. He answered all my questions with an approach which was easy for me to understand. I really appreciate the time he took to do this all with me.

20 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Isabel was outstanding throughout the…

Isabel was outstanding throughout the process. She provided all the information I needed to find the best long-term mortgage plan and took the extra step of sourcing insurance quotes to ensure my family would be financially secure should anything unexpected happen. Her support, knowledge, and dedication made the entire experience smooth and reassuring. Highly recommended.

16 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Never again

We feel that our time was completely wasted over the course of more than a month, as it became clear that Giles was never in a position to fulfill our mortgage needs and that the application ultimately had to go directly through the building society. Throughout our interactions, Giles repeatedly referred to my husband as “reckless” simply because he chose not to purchase the insurance product being pushed. His approach felt aggressive and unprofessional, using bullying tactics to pressure us into discussing insurance—clearly with the aim of earning commission. We endured two particularly long and uncomfortable phone calls, which left us feeling extremely uneasy.

7 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Expert advice and great service

Laune has been fantastic from start to finish. He found me a great remortgage deal and took the time to explain my protection options clearly, without any pressure! Professional, knowledgeable, and genuinely helpful. Thanks again :)

15 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

What a fantastic experience

What a fantastic experience. From the first introduction call with Joanne I felt at ease and most importantly, Joanne’s warm and friendly made it easy to discuss my situation. Throughout the process Joanne has kept be informed, answered questions and explained quite complex information in an understandable way.

Thank you Joanne.
I highly recommend this company and Joanne.

15 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Extremely clear and helpful

Scott was extremely helpful from start to finish, explained everything clearly and presented us with all options. Microsoft teams was very good for our appointment as we could see illustrations, forms etc on screen and made the process very simple and understandable.

12 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent Advisor!

We have been with IMH for the past 16 years and we have always found them good in what they do. However, this time we had Mykola Allen and he was absolutely brilliant. He was professional, polite, informative and very patient when we were asking questions about the deal he found us. He walked us through it step by step and his communication is second to none! We finished our meeting satisfied and at ease and in two years time we truly hope we get Mykola again. Thank you for everything you did for us Mykola. We really appreciate it.

12 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Daniel Shrimpton did an unbelievably…

Daniel Shrimpton did an unbelievably great job! There's this anxiety and concerns that come with remortgaging given the current high in interest rate. But Daniel an awesome job in giving us a fair deal.
We are very grateful Daniel
God bless you

12 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent services from IMH

I recently used IMH for my mortgage renewal and protection, their support was fantastic from start to finish. The whole process was smooth and stress-free, and I felt well guided every step of the way. Special thanks to Mykola A and Nicholas O -both were professional, knowledgeable, and always ready to answer my questions with patience and clarity. Highly recommend IMH services who needs their mortgage renewal and protection.

20 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Scott Lacey was highly personable

Scott Lacey was highly personable. They made for a bespoke mortgage renewal experience. Using Microsoft teams for the virtual face-to-face appointments was an integral part of the experience.

8 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service

We dealt with Alex Nicholson. He was excellent throughout the process. Explained everything in detail, worked hard to find us the best deal and took the time to explain the numbers behind each option.

8 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Remortgage

I can highly recomend IMH as I already had my 2nd remortgage done with them. Samuel was professional, polite and knowledgeable. Straight to the point, no hustle and no wasting time.

6 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

We have been really impressed by Jordan…

We have been really impressed by Jordan Bain. He is very thorough and has a great ability to explain and communicate things in a simple and understandable way. Jordan helped find us a much improved mortgage deal and effectively explained how making small overpayments each month would help reduce the term of our mortgage significantly. Jordan is a very honest, friendly and knowledgeable and I would be more than happy to recommend him to friends and family.

I would definitely recommend IMH and we will continue to use their services in the future.

5 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Alex Nicholson was an absolute star

Alex Nicholson was an absolute star! Extremely helpful, polite, prompt. Straight to the point and very knowledgeable about the whole process.

I don’t normally leave reviews however I really appreciated his hard work in dealing with our mortgage renewal and even helping us switch when the base rate went down to achieve an even better rate. He made the whole process an absolute breeze!

Alex was a pleasure to deal with and we will definitely be returning to imh for all our mortgage and other needs

Thanks again Alex for all of your time. Hope you have a great new year!

Max

29 dicembre 2025
Non scritta su invito

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