iFastNet LTD Recensioni 305

TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I've used iFastNet for at least 10 years now. This is probably the only service I've used where everything has always worked smoothly. This is especially so thanks to their customer support. If you... Leggi di più

Valutata 5 stelle su 5

I recently had problems with my website and received excellent help from iFastNet staff. They solved a compatibility issue of my outdated CMS. Thanks to them I was able to bring online again my websit... Leggi di più

Valutata 1 stelle su 5

The free Hosting plan hosted by iFastnet (and sold by byet, infinityfree, etc.) is not useable for anything other than testing. Your Site gets deativated if it gets to less traffic and you don't... Leggi di più

Valutata 5 stelle su 5

I've been using Ifastnet for domains and as a fast-download-server for my game servers for over a year now. Never once had an issue (that I didn't cause myself lol). They're so reliable, and their cus... Leggi di più

Dettagli dell'azienda

  1. Impresa di web hosting

Scritti dall'azienda

Shared hosting, VPS servers, Dedicated servers and much more at iFastNet!


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

305 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 62% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Super Fast Support

I had a few issues that I needed support's help with. They were super responsive. They're not one of those fire your support ticket and way 48 hours for a response. They usually responded back within 5-10 minutes.

11 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

Dns Problem - Problem Hosting

My sites have been disconnected 2 times this week alone. Even their own sites cannot be reached due to a dns error. I will move my sites, there will be no amateurism like this, I lost my ranking because of these

10 agosto 2023
Non scritta su invito
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Risposta di iFastNet LTD

We are proud to host over 1 million websites and can confirm that has been no DNS issues affecting any of our servers or domain names, if you reach out to our support team at https://support.ifastnet.com/login.php you that we will quickly resolve any issues you have.

Valutata 5 stelle su 5

Great service, great support

I have hosted websites with them for years. Mostly, I don't have any problems. Sometimes, I have some issues or questions, but their support is really good, responding fast and solving everything. I am still with them, and I don't plan to change my hosting provider.

3 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

I had an exceptional experience with…

I had an exceptional experience with the customer support team! They were prompt, attentive, and went above and beyond to resolve my concerns. Not only did they offer a generous discount when I mentioned canceling the service, but they also provided a backup of my account to ensure the safety of my data. Their professionalism, competence, and empathy made the entire process smooth and hassle-free. I highly recommend their outstanding customer support to anyone in need of hosting services. Thank you to the team for their excellent service and commitment to customer satisfaction. I will definitely be returning to their services in the future. Keep up the fantastic work!

26 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Easy to transfer my websites

I host a lot of websites, so it was really important for me that I find a hosting company that would make it as easy as possible to transfer them. I made my first website before there were 1 million websites on the internet, so I have had plenty of dealings with hosting companies, and fast, professional support is number one on my list of requirements. iFastNet definitely top the list for ease of use, support and speed. iFastNet support is fantastic.

25 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

★★★★★ Exceptional Customer Experience! iFastNet Exceeded All My Expectations! ★★★★★

I am absolutely thrilled with the outstanding level of service provided by iFastNet! They have gone above and beyond to exceed all my expectations!

From the very beginning, their customer support team has been remarkably responsive and attentive. They truly understood the urgency of my situation and acted with unparalleled efficiency. In record time, my web hosting account suspension issue was resolved, and throughout the process, I was guided with unmatched clarity and expertise.

Their professionalism and competence are second to none! I was pleasantly surprised by their customer-centric approach, attentive listening, and tailor-made solutions. iFastNet genuinely cares about ensuring that every customer feels supported and well taken care of.

As a customer, I can wholeheartedly vouch for the consistent improvement of their services. They have earned my unwavering trust by providing an unparalleled web hosting experience.

If you are in search of a reliable, high-performing web host with exceptional customer service, iFastNet is the clear choice. Their dedicated team goes the extra mile to deliver an unmatched user experience.

iFastNet! Thank you for this remarkable experience and for surpassing all my expectations!

★★★★★ Highly recommended! ★★★★★

19 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Fast and very patient…

I received fast and very patient responses to all my questions. As a beginner entering into creating a website this was really important to me.
When I made mistakes I was supported to get my site up and running again.

17 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

Es malísimo

Es malísimo, al principio no me querían reembolsar se hacían los boludos además, en su página de inicio dicen que ofrecen planes con dominios gratuitos y banda ancha y no se qué chamuyo más y al fin y al cabo no es el plan lo que pagas, es el dominio, luego tenes que pagar aparte el servicio de hosting que son otros dólares más, dejá mejor, no lo recomiendo.

13 luglio 2023
Non scritta su invito
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Risposta di iFastNet LTD

Review of a free domain name with a hosting plans and a full money back guarantee for all purchases made within seven days. You have any queries please do not hesitate to reach out to our support team at https://support.ifastnet.com/login.php now I can sort you out a free domain name and even a refund if you would like this is no problem.

Valutata 1 stelle su 5

Wrongful suspensions all the time

They suspend sites all the time for abuse even if it is a mistake.

They refuse to investigate either!

If they looked at the site and the logs they would see this is a mistake but they refuse to look or help!

I googled them and there is a LOT of posts about wrongful suspensions that they refuse to look into.
As though they just make it up as they don't want you hosted by them, so suspend you for false reasons.

A lifestyle blog with posts such as "how to keep warm for less" or "how to save money", which are the kinds of posts I have, mean I get suspended for abuse...

Madness.

Avoid them. NEVER use them trust me. Search "ifastnet abuse " and see all the people complaining about the SAME THING.

Their support is shockingly bad too.
Takes forever to get a reply if you get one and if you do, they don't help.

Trust the other negative reviews, they aren't lying.

19 aprile 2023
Non scritta su invito
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Risposta di iFastNet LTD

This review refers to a free website hosting service provided by https://myownfreehost.net/ one of our sister services, it does not relate to the premium hosting service which this trust pilot account is for.

Valutata 1 stelle su 5

Mal servicio mi dominio es inservible

Mal servicio mi dominio es inservible

8 aprile 2023
Non scritta su invito
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Risposta di iFastNet LTD

We are successfully hosting over 1 million websites for customers all over the world and their domains are online and running 24 hours a day. If you have a problem with your domain name please do not hesitate to reach out to our customer support desk and we will quickly fix your problem here https://support.ifastnet.com/login.php

Valutata 4 stelle su 5

Just. Good.

Why is it good?

1. Decent Performance
- Your website loads pretty quick.
2. Helpful Support Team
- Answers in less than 24 hours, most of the time solves your issue in maximum 5 conversations, or even the fastest, they solves your issue before the reply to you.
3. Good amount of features
- cPanel, Softaculous, AutoSSL, MySQL, php Config etc. Nothing to complain.
4. Cheap
- Only $20 per year on Starter plan, it's $1.7 per month. Where else can you get that?

Cons:
- Small portion of the support team don't know what they are doing.
- Some stuff are outdated, especially the knowledge base

24 marzo 2023
Non scritta su invito
Valutata 1 stelle su 5

THE WORST SUPPORT AND SERVICE EVER

The experience I had with this hosting provider was one of the most horrible I have had. I have used their service for one year, until today. I will admit that during that time I had no issues. However, in the past few months it has only gone downhill. At first, it started with my emails going to spam that I sent dying in spam filters, because their IP was blacklisted. Eventually, after a few times going back and forth, they sometimes making the issue worse. I came to the conclusion that my tenure with ifastnet was ending. I tried showing them the issues but they couldn't do anything. Then I get an invoice from them. A few days ago I informed them that I wanted to cancel. First of all, I was charged $15 even though the due date didn't arrive. Then magically once a customer leaving was a risk the problem was allegedly "solved". I still doubt this. I've reitered 5 times that I WANTED TO CANCEL. Instead like yes men they are saying like"oh look no problem! All good! Yay!" After 5 times, using capital letters, getting angry with them they finally close my subscription. Phew! Glad I'm longer with them.

Sayonara bad Hosting!

21 febbraio 2023
Non scritta su invito
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Risposta di iFastNet LTD

I'm sorry to hear that you had issues with email and I do know that when emails are spam filtered it can be very annoying. We can provide a new IP address for your email sending if required on requests in a support ticket this is a service we provide to any customer who has problems sending emails I'm sorry that's this option may not have been given to you at the time but it is provided by ourselves for anyone with similar issues like yourself.

Valutata 1 stelle su 5

Bad support, was a longtime client

I've been their client for years, and one day they just blocked me. When I logged a support ticket to ask why, they told me one of my subdomains was marked as suspicious. After investigating, it turned out they were right in a way: One of my private subdomains that was used as a staging env for small clients had its wordpress installation breached. What did they do? They removed everything, from all my domains, especially from my main one, including all the business emails, my private keys for accessing my password manager and so on. I explained to them what needs to be deleted and why, but it all amounted to nothing, lost way too much from that experience and the support guy just didn't care at all, even though I wasn't posing any kind of risk to their reputation, or whatever their reasoning was.

22 giugno 2022
Non scritta su invito

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