Banner for Idyll Home

Idyll Home Recensioni 

209
TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Easy to find what I was looking for. Easy to order. Amazingly fast delivery, considering the size of the garden trellis I ordered. Love the trellis. Really elegant design that fits the space we ne... Leggi di più

Valutata 5 stelle su 5

Idyll Home is great for exclusive items you won't find anywhere else. I am a very satisfied repeat customer. Idyll Home offered me a personal service and it was so nice to deal with one real person... Leggi di più

Valutata 5 stelle su 5

Would definitely recommend this shop. I purchased some home accessories, cushions and bed throw. They arrived quickly by tracked Royal Mail service. The items looked exquisite and surpassed my expecta... Leggi di più

Valutata 5 stelle su 5

Easy to navigate website. The ordering process was straightforward with good communication throughout. The item was sent out promptly, and I have also had a very good customer service experience. Th... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di arredi e di design d'interni
  3. Negozio di arredamento da giardino
  4. Negozio di articoli per l'illuminazione
  5. Negozio di mobili da esterno
  6. Negozio di tappeti

Scritti dall'azienda

Idyll Home provide beautiful and interesting home accessories and furnishings. Whether it be a luxurious throw or cushion, handmade crockery, unique furniture or stunning lighting, we still get excited to find new and stylish home accessories that help create your own Idyll Home. We have curated a beautiful selection of modern home furnishings from simple, pared-down Scandi-style furniture to glamorous Moroccan lighting. We source from Danish brands such as Tine K Home and House Doctor, as well as the Dutch brand HKLIVING. We love the combination of modern and vintage home accessories that these European brands offer. We love to discover new handmade items from UK companies too.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

209 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(209)

47 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

silver screws not brass supplied and…

silver screws not brass supplied and inside screws missing

23 agosto 2024
Logo di Idyll Home

Risposta di Idyll Home

Hi Gillian, I am sorry to hear you had a problem with the lights, if you had contacted us we could have sorted this out for you but we haven't heard anything until this review was posted. If you would still like help with the lights please let us know.

Valutata 5 stelle su 5

I had a problem with my dandelion lights!

I had a problem with my dandelion lights and contacted Idyll Home.
I was given clear advice as to how to check my lights, etc, and when this did not solve the problem they arranged for a collection of my lights.
I have now received replacement lights and my garden is once again pretty at night time, especially for the hedgehogs that visit when I am sleeping.
A very happy customer and prickly friends.

30 maggio 2024
Non scritta su invito
Valutata 2 stelle su 5

Avoid the Vence Window box

We purchased the Vence Window box x 2 in October 2021. They were not cheap. It is "crafted from galvanised metal". We anticipated a few years of use on the front wall of our property. It is now rusted and filled with holes both unsightly and unusable. Contact with Idyll has proved of no benefit. Beware!

16 maggio 2024
Non scritta su invito
Logo di Idyll Home

Risposta di Idyll Home

Hi Barry, galvanised metal will rust over time it is the nature of the material and it will depend on the conditions kept as to how long it will last. We cannot replace the planters 3 almost years after the sale, unfortunately, sorry about that.

Valutata 5 stelle su 5

Very Happy Customer

A really efficient company to deal with and very competitive prices. Customer service above and beyond and this was tested when I had a tiny issue - they could not have been more willing and prompt in resolving it. I see they have mainly 5 star reviews and these are very well deserved.

25 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Not a great experience

The product delivered was very different from the picture. The product wasn’t on a pallet but then had to be returned on a pallet. So far not a good experience and now fighting to get my money back.

21 marzo 2024
Non scritta su invito
Logo di Idyll Home

Risposta di Idyll Home

Hi Jamie, as we have discussed with you to refund the items they will need to be returned to us in a re-saleable condition. All items are fully refundable if they are returned as they came out to you.

Valutata 5 stelle su 5

I would highly recommend this store

I would highly recommend this store. I bought a beautiful terracotta bowl in their sale which was much reduced from its original price and cheaper than anywhere else I could find it online.
It arrived securely packed within days despite many outlets still being closed for the Christmas break.
This is the second time I have bought items from this company and I have not been disappointed with either the quality of the items nor the care and speed with which they have been dispatched.

28 dicembre 2023
Valutata 4 stelle su 5

Prompt delivery

Prompt delivery. The lights on the copper star didn't twinkle like the description said so a bit disappointed with that but otherwise ok.

27 dicembre 2023
Valutata 1 stelle su 5

Lousy service

Just bought a lamp. Nice looking but dreadful technical design: impossible to disassemble to insert the bulb - and the bulb recommended was simply too large. The item is no longer available and there are no reviews. I wonder why.
Idyll home now want me to buy packaging and pay postage to return their bulky and faulty item. They are not willing to collect it. They also suggest I should have kept the packaging (for months?) in case of a problem.
Honestly, I try to support small / independent businesses but John Lewis here I come.

2 novembre 2023
Non scritta su invito
Logo di Idyll Home

Risposta di Idyll Home

Hi Mitzi, from what you have explained the light was not broken when you received it but when you were inserting the bulb you have broken the bulb housing. The item is no longer available because it is sold out and as we explained we have not come across this issue before with the bulb size before so we would need to investigate how this has happened. We could have arranged to collect the item but you explained that you have thrown away all the packaging the day after receiving the light so we did suggest that you find a box to return it in.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più