I phoned with a query about spare parts for a mixer tap that was fitted during a kitchen refurb three years ago. The service I received was excellent. The person I spoke to was so pleasant and very... Leggi di più
L'azienda ha risposto

Unit 11(B), Hamar Close, Tyne Tunnel Trading Estate, NE29 7XB North Shields, North East, GB
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I phoned with a query about spare parts for a mixer tap that was fitted during a kitchen refurb three years ago. The service I received was excellent. The person I spoke to was so pleasant and very... Leggi di più
L'azienda ha risposto
Just had our kitchen designed and supplied by Howdens Tyne Tunnel North Shields. Chris was fantastic from start to finish. He was professional, friendly and knowledgeable. He provided us with an impre... Leggi di più
L'azienda ha risposto
An extremely pleasant experience! No pushy sales people, just friendly and polite members of staff ready to help if needed. Grace came and measured our kitchen, and offered us some clever alternatives... Leggi di più
L'azienda ha risposto
I ordered two kitchens from Howdens Tyne Tunnel. My first kitchen has just been fitted. From start to finish I can honestly say from Chris the design to Cath and her team who are amazing. I must ha... Leggi di più
L'azienda ha risposto
The UK's No. 1 Trade Kitchen Supplier.
Scritti dall'azienda
Unit 11(B), Hamar Close, Tyne Tunnel Trading Estate, NE29 7XB, North Shields, North East, Regno Unito
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I’ve used Howdens for years and always been pleased with products and service . Always have a great relationship with staff etc but as of late pricing is going up and up constantly to a point where b&q and wickes are by far cheaper than a supposed TRADE retailer. The whole point of trade pricing is so we can pass that saving on to our customers or maybe put a small margin on and make a few £ off materials and should still make a saving on public prices for our customers. I’ve been in the trade for 27 years since leaving school and I completely understand that because of brexit prices have rocketed up but today I sent a lad in to my Howdens branch for 2&1/2 oak newel caps , when my phone pinged with an email I nearly dropped when I opened it to see an invoice for ( I kid you not ) £87 !!!!!!!!! £87 for a product that I use to buy as a company md for around £3.50 !!! I thought surely not , this has to be a mistake !! Now I totally understand that every company exists to make money and we all put a mark up on our products so we can survive but £3.50 to nearly £35 is an absolute joke !!! Worse then that it’s day light robbery!! Absolutely disgusting greed of the highest order !! I’ve obviously sent the caps back for a credit note as I went to another local joinery trade supplier (who I tend to overlook and am loyal to Howdens) and pick 3 full oak newel caps up ( not 2&1/2) for a bank busting £20 !! So obviously the supply is still there for a small company to make a few £ and sell on to trade at a good price but not for a massive company like Howdens . Apparently Howdens supplier charges £54 for the 2&1/2 newel caps !!! Utter rubbish I suspect or if that’s the case ditch your supplier and I’ll put you on to a good local joinery supplier and you could still make a few £ but still be in the right ball park !!! Even b&q do the full oak for £23 -my 5% trade discount £21.85 !! And still make money but no Howdens need £35 , gobsmacked is an understatement!!!!!

Risposta di Howdens - Tyne Tunnel
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