I went to Southgate Howdens for my kitchen design long ago and Maggie helped me with my kitchen order. She was very patient and understood my requirements and gave me valuable advice which helped me a... Leggi di più
L'azienda ha risposto

Unit 3, Brunswick Industrial Park, Brunswick Way, N11 1JL London, London, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I went to Southgate Howdens for my kitchen design long ago and Maggie helped me with my kitchen order. She was very patient and understood my requirements and gave me valuable advice which helped me a... Leggi di più
L'azienda ha risposto
When I make a decision to use a company, I need to know that they'll be there through thick and thin!! That they'll be honest fair and reliable, all of which I believe the team at Southgate is!! I hav... Leggi di più
L'azienda ha risposto
The staff are very helpful and professional when they saw me sitting outside, they opened up five minutes early when I gave my order I had forgotten an item which would’ve been a disaster? Had I not... Leggi di più
L'azienda ha risposto
I got the worktop I needed but the stock tally at Southgate was incorrect. When I got there I was told I would have to get it from another branch. In the end I had to pay to get it delivered. Not a ha... Leggi di più
L'azienda ha risposto
The UK's No. 1 Trade Kitchen Supplier.
Scritti dall'azienda
Unit 3, Brunswick Industrial Park, Brunswick Way, N11 1JL, London, London, Regno Unito
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Everything was very good with staff very helpful and with a good prices.

Risposta di Howdens - Southgate
Excellent and very friendly service special mention of your employees Adil and Kishen.A credit to your company

Risposta di Howdens - Southgate
Always provided a great service . I bought quite a few kitchens from them and they have always been spot on . Especially the staff at New Southgate .

Risposta di Howdens - Southgate
Very customer friendly team and helpful to.
They do the most to help their customers.

Risposta di Howdens - Southgate

Risposta di Howdens - Southgate

Risposta di Howdens - Southgate

Risposta di Howdens - Southgate

Risposta di Howdens - Southgate
People serve you at the correct time , they explain you everything

Risposta di Howdens - Southgate
The staff are very helpful and professional when they saw me sitting outside, they opened up five minutes early
when I gave my order I had forgotten an item which would’ve been a disaster? Had I not had it The warehouse staff were very helpful and speedy to get me on my way all in all can’t recommend them enough.

Risposta di Howdens - Southgate
REFERENCE: Howdens Southgate 173/0432215 -
I purchased a Howdens kitchen units (chleford ivory) from Howdens Southgate.
1. It has been appalling to find such bad assembly quality from all the white ready-assembled cabinets Howdens supplied to me, in addition to their sealing problems of chipboards used.
1)All the back panels of ready-assembled white cabinets have been poorly fixed with something like staples only.
2) The condition of the back panels are very poor so that they are all warped to some degree - as evidenced by the irregular gaps between the back panels and the shelves in all the wall cabinets, the gaps between the back panels and the side panels in some cabinets. In such cases, not only moisture can easily come into the cabinets, but also little bugs.
3) All the assembled drawer baseboards are not sealed (CIV5127, CIV5146), nor are some of the panels of built-under oven housing base cabinet (CIV 560G). This is completely not suitable for kitchen cabinets.
4) It is obvious when sealing the edges, the manufacture used an edging tape/edging banding smaller by 1mm than the thickness of the chipboards. In addition, the sealing machine didn't seem to produce a temperature high enough to seal the edges properly and seamlessly. Such bad finish will make the chipboards prone to moisture in humid conditions.
5) The corner cabinet is poorly designed and assembled - instead of using a whole sturdy board as its base, the manufacturer used two chip boards connected together, leaving small gaps in between.
6) A damaged board was fixed as the top board of Tall Mwave Twr White cabinet (CIV561T)
7) For the same type of base units some boards go flush with the adjacent boards while others don't. It showed bad quality control of cabinet assembling.
2. All the ivory MFC boards (Decor Ends) have some degree of sealing problems too. The edging tape/banding are smaller by 1mm than the thickness of the MFC boards (18mm). In addition, the sealing machine didn't seal the edges properly and seamlessly. Such sealing finish is not acceptable for units to be used in kitchen and will be prone to moisture.
3. At least 5 decor ends of wall units already showed signs of tiny/small gaps at the edges (DRK3239)
4. MFC boards and MDF boards were packed directly into the cardboards without a moist resistant film/membrane.
I have submitted all photo evidences of faulty goods to Howdens Southgate on and before January 18 2024.
The Consumer Rights Act 2015 makes it an implied term of the contract I have with Howdens Southgate that goods be as described, fit for purpose and of satisfactory quality.
As Howdens Southgate is in breach of contract and I've owned the product between 31 days and 6 months (all products delivered in December 2024), I am within my statutory rights to ask for it to be refunded.

Risposta di Howdens - Southgate

Risposta di Howdens - Southgate

Risposta di Howdens - Southgate
The staff are very helpful and have most off the materials in stock

Risposta di Howdens - Southgate

Risposta di Howdens - Southgate
Very high quality kitchen units, it’s clear that it’s been designed by experts. I’m very pleased with them. Would definitely recommend
H&A Carpentry

Risposta di Howdens - Southgate
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.