Such welcoming and friendly staff. Gary and his team are excellent and went above and beyond to help us. The service we received was brilliant, smooth and efficient. Howdens product are excellent... Leggi di più
L'azienda ha risposto

Pinnaclehill Industrial Estate, Kelso, Roxburghshire, TD5 8DW Roxburghshire, Scotland, GB
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Such welcoming and friendly staff. Gary and his team are excellent and went above and beyond to help us. The service we received was brilliant, smooth and efficient. Howdens product are excellent... Leggi di più
L'azienda ha risposto
Ali was very helpful at helping me choose a new kitchen thats especially suitable for my rental property. A couple of returns & replacements were handled smoothly.
L'azienda ha risposto
Very friendly and helpful staff! Nothing was too much to ask. Gary and Freya made the purchase of our kitchen very smooth and pleasant. Fast and efficient customer service from the Kelso team.
L'azienda ha risposto
Popped into the Kelso branch, nothing was any problem to the guys they go above and beyond to assist you. would highly reccommend
L'azienda ha risposto
The UK's No. 1 Trade Kitchen Supplier.
Scritti dall'azienda
Pinnaclehill Industrial Estate, Kelso, Roxburghshire, TD5 8DW, Roxburghshire, Scotland, Regno Unito
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Gary and Holly gave a really personal, bespoke experience with excellent advice and assistance

Risposta di Howdens - Kelso
fast speedy service and good customer service

Risposta di Howdens - Kelso

Risposta di Howdens - Kelso

Risposta di Howdens - Kelso
Ali was very helpful at helping me choose a new kitchen thats especially suitable for my rental property. A couple of returns & replacements were handled smoothly.

Risposta di Howdens - Kelso
Popped into the Kelso branch, nothing was any problem to the guys they go above and beyond to assist you. would highly reccommend

Risposta di Howdens - Kelso
Such welcoming and friendly staff. Gary and his team are excellent and went above and beyond to help us. The service we received was brilliant, smooth and efficient.
Howdens product are excellent quality and wouldn’t go anywhere else.

Risposta di Howdens - Kelso
Very friendly and helpful staff! Nothing was too much to ask. Gary and Freya made the purchase of our kitchen very smooth and pleasant. Fast and efficient customer service from the Kelso team.

Risposta di Howdens - Kelso
How my first experience went with Kelso Howdens lead by store (manager Gary)
Mislade, robbed, insulted all underestimations of how Gary treated me at Kelso. Gary is probably one of the most disloyal managers i have come across in my 10 years dealing with Howdens or any manager in fact in my 15 years self-employed experience it was worse than dealing with a child.
Howdens allowed Gary to make up wild accusations with no proof he even got to change his mind multiple times again with no proof or explanation of why you were suddenly changing your mind.
P*** up in a brewery doesn't COVER THIS!!!!!!!!!!!!!!!!
It didn't matter what evidence I put forward (it was all lies) according to Gary. Howdens let Gary hide behind solicitors which he wasn't paying for!!!!!!
For me to challenge this in court it was going to cost me 3x the amount Gary defraud me by.
So in the end I paid in full, As Court wasn't viable. This process with Howdens had already cost me enough time and money.
In my opinion HOWDENS ONLY ever cared about the money side of things not what was right not what was wrong therefore i no option but just to close my account and never to trade again.
Gary you personally have cost howdens over £35,000 to date in trade.
I attached couple pictures exact same kitchen same store and designer but with three different prices. In his statement he refers to £17,500 (I had the figures wrong) the real some was £18,175 and yes this is the same kitchen with no changes over week ish. With 3 different costs yep Gary you know exactly what's going on😂
Video will be going on YouTube showing stage by stage off this process. I'm actually still left astounded looking back at it.
Recently just had a WREN experience would define it as outstanding
Many thanks
Not sure what for tho!

Risposta di Howdens - Kelso
Friendly staff spot on advice my kind of place and local .

Risposta di Howdens - Kelso
Friendly, knowledgeable team, good stock levels, plenty parking, excellent service.

Risposta di Howdens - Kelso
The staff identified quickly what I was looking for and provided the items at a decent price

Risposta di Howdens - Kelso
The customer service is friendly and professional, their speedy replies, accommodating and patient - I couldn’t wish for more.

Risposta di Howdens - Kelso
The Howdens branch in Kelso are a great bunch to work with - Always obliging and helpful. Good communication and follow-up on orders, which are always received within the promised timeframe.

Risposta di Howdens - Kelso
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