We took advantage of the free design offer and booked in with Mel at the Irlam branch. She went above and beyond for us, changing the design until we were 100% happy. The whole Irlam team were really... Leggi di più
L'azienda ha risposto

Units 4 & 5, Fairhills Business Park, Woodrow Way, M44 6ZQ Irlam, North West, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
We took advantage of the free design offer and booked in with Mel at the Irlam branch. She went above and beyond for us, changing the design until we were 100% happy. The whole Irlam team were really... Leggi di più
L'azienda ha risposto
I was dealing with Stuart Cubbin and Adam Stansfield at the Irlam branch and I can’t speak more highly of them. Great customer service, they were both so patient with me. After a few mix ups, they rem... Leggi di più
L'azienda ha risposto
How a company deals with after sales issues, (which are inevitable sometimes after having kitchen fitted) is a testament as to how good a company is. Massive credit to Howdens Irlam , particular... Leggi di più
L'azienda ha risposto
Item in stock, fast efficient service and friendly staff.
L'azienda ha risposto
The UK's No. 1 Trade Kitchen Supplier.
Scritti dall'azienda
Units 4 & 5, Fairhills Business Park, Woodrow Way, M44 6ZQ, Irlam, North West, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
We took advantage of the free design offer and booked in with Mel at the Irlam branch. She went above and beyond for us, changing the design until we were 100% happy. The whole Irlam team were really helpful but Mel is a credit to the branch. The kitchen was delivered on time and has now been fully fitted and we are over the moon, it's better than we could have imagined, the quality is amazing and we are so happy we chose Howdens.

Risposta di Howdens - Irlam
I was dealing with Stuart Cubbin and Adam Stansfield at the Irlam branch and I can’t speak more highly of them. Great customer service, they were both so patient with me. After a few mix ups, they remained professional and friendly. I now have a lovely Howdens kitchen

Risposta di Howdens - Irlam

Risposta di Howdens - Irlam
Listens to your needs and the team are always accommodating

Risposta di Howdens - Irlam
How a company deals with after sales issues,
(which are inevitable sometimes after having kitchen fitted) is a testament as to how good a company is.
Massive credit to Howdens Irlam , particularly Stuart, in helping solve an issue with an appliance, long after fitting. Highly recommended.

Risposta di Howdens - Irlam
Follow up customer service is the worst I've experienced from any service provider. Fridge Freezer stopped working within the warranty period. Replacement delivered and fitted however Howdens refuse to collect the faulty one. £6500 spent with them and they won't pay £50 for its collection. £50! I'm sure Magnet or Wren wouldn't treat their customers like this. Be warned...

Risposta di Howdens - Irlam

Risposta di Howdens - Irlam
Easy to navigate website and good prices. Easy to arrange collection

Risposta di Howdens - Irlam
Horrendous customer service from the word go!
Purchased an ex display range over failed after 3 months, the engineer questioned when we purchased as the serial number was so old and discontinued, had to purchase appliance insurance for further piece of mind.
Flooring failed after 6 weeks of fitting and now 11 months on STILL refusing to rectify and expect me the customer to deal with their recommended fitter.
Fridge door come off the runner - another trip out for the fitter to rectify.
Go to any other company if you want decent customer care. A shame really as the actual Kitchen is just what we wanted!

Risposta di Howdens - Irlam
I was very pleased with the level of service at the Irlam branch.
The staff were helpful throughout the ordering process.

Risposta di Howdens - Irlam

Risposta di Howdens - Irlam
I had cause to use the warranty on a tumble dryer, after the engineers visit unfortunately it couldn't be repaired. I therefore contacted the Irlam store and was lucky enough to speak with Ian. What could have been a complicated and drawn out process for me to navigate between Aftersales and Store was handled brilliantly. As soon as I spoke with Ian he took over the query, liaising with the necessary departments so that the replacement process was simple for me. He kept me updated throughout and was very helpful. Thank you.

Risposta di Howdens - Irlam

Risposta di Howdens - Irlam
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.