We had our kitchen & utility designed by the Galashiels depot and we couldn't be more pleased with it. The whole process from start to finish was seamless. We also went with the Howdens solid surfa... Leggi di più
L'azienda ha risposto

Unit 1, Netherdale Industrial Estate, Galashiels, TD1 3EY Galashiels, Scotland, GB
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We had our kitchen & utility designed by the Galashiels depot and we couldn't be more pleased with it. The whole process from start to finish was seamless. We also went with the Howdens solid surfa... Leggi di più
L'azienda ha risposto
I would highly recommend Howdens . Nicky Molfino is very professional. He designed my new kitchen.He was able to advise me on how to maximise storage , problems I experienced with the former kitchen n... Leggi di più
L'azienda ha risposto
The HowdenTeam at Galashiels were very helpful , went out of their way to find the right materials, which were delivered on time.
L'azienda ha risposto
The guys in store were very knowledgeable about the products and happy to show me samples and give honest feedback about the products I was looking at.
L'azienda ha risposto
The UK's No. 1 Trade Kitchen Supplier.
Scritti dall'azienda
Unit 1, Netherdale Industrial Estate, Galashiels, TD1 3EY, Galashiels, Scotland, Regno Unito
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We had our kitchen & utility designed by the Galashiels depot and we couldn't be more pleased with it.
The whole process from start to finish was seamless. We also went with the Howdens solid surface worktops which were made to measure as well as the Karndean flooring.
The quality of the products is great and the service was 5*. Will definitely be recommending Howdens Galashiels and will be using them for future projects.

Risposta di Howdens - Galashiels
We bought a kitchen and flooring from then. The flooring even though comes with a guarantee of residential use of 15-30 years and is resistant to castor markings apparently. The flooring has started to bow and crack after 1.5 years since it’s been laid and getting worse. The line has also been discontinued! First of all they were going on the joiners say so they thought it was water damage. After much back and forth they reluctantly sent out an inspector who worked for howdens so not independent. Essentially blamed it on the fitter and not their problem but no water damage mentioned on the report and if I want to have an independent inspector have to pay for it myself if I want that. The Joiner had questions for the inspector but would not speak to the joiner about his findings So I’m at a stalemate where neither one will give me compensation towards a few better quality floor. So in conclusion their floors did not last 15-30 years and Howdens did not honour their guarantees and tried to worm out of resolving my issue. One very unhappy customer and do not buy the flooring! Kitchen is not great either. Dents here and there. A part needed fitting to their unsafe dryers. Hard to keep streak free and only after I realised the cupboards are not very deep and I only have half the cupboard space I used to have. Don’t buy from them peeps!
Still no resolution! Like someone else on the Galashiels website who complained about the flooring, I have reported to trading standards as customer services (including head office) have not provided any satisfactory resolution.

Risposta di Howdens - Galashiels

Risposta di Howdens - Galashiels
The guys in store were very knowledgeable about the products and happy to show me samples and give honest feedback about the products I was looking at.

Risposta di Howdens - Galashiels
The HowdenTeam at Galashiels were very helpful , went out of their way to find the right materials, which were delivered on time.

Risposta di Howdens - Galashiels
Great customer service and knowledgeable about what I was after.

Risposta di Howdens - Galashiels

Risposta di Howdens - Galashiels
I would highly recommend Howdens . Nicky Molfino is very professional. He designed my new kitchen.He was able to advise me on how to maximise storage , problems I experienced with the former kitchen no longer exist as he found solutions for every one of them . The staff in Howdens were all very helpful and they managed to manoeuvre a very heavy fridge into my kitchen without a scratch.Very happy with my new kitchen.

Risposta di Howdens - Galashiels
I purchased flooring from this company in Galashiels and paid for them to fit my flooring in my kitchen and livingroom. Very soon gaps began to appear in the floor and I contacted them asking them to fix this. They sent a joiner out to fill in the gaps but they reappeared. This flooring is called Vinyl Click and is expensive. Im a pensioner so dont have the money to replace this myself I spent my savings on this. They just dont want to know and I have heard that other families have also complained. Ive written to Trading Standards as I have no other choice.

Risposta di Howdens - Galashiels

Risposta di Howdens - Galashiels

Risposta di Howdens - Galashiels

Risposta di Howdens - Galashiels

Risposta di Howdens - Galashiels
Always a great service from the staff. Cheerful friendly and very helpful

Risposta di Howdens - Galashiels
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