Rae was incredibly personable and her product knowledge and experience were really helpful in making our buying decisions so much easier . There was no hard sell and she answered all our questions ea... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Rae was incredibly personable and her product knowledge and experience were really helpful in making our buying decisions so much easier . There was no hard sell and she answered all our questions ea... Leggi di più
L'azienda ha risposto
Thanks for all your help Lita in getting our kitchen and utility room sorted - really great design plans that created a fabulous space! And thanks for your unending patience after we changed our minds... Leggi di più
L'azienda ha risposto
Good quality kitchen, helpful staff, delivered on time. We requested some small changes after the initial kitchen design had been made, and these were implemented without any fuss. Staff were always... Leggi di più
L'azienda ha risposto
We always use this branch at RN Carpentry & Building, all the staff at Howdens are extremely helpful and friendly. Their service has always been top. If there has been any issies Chris or Sam are al... Leggi di più
L'azienda ha risposto
The UK's No. 1 Trade Kitchen Supplier.
Scritti dall'azienda
Unit 6, Chelmsford Trade Park, Westway, CM1 3AR, Essex, East Anglia, Regno Unito
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Excellent service Received your Kitchen designer at Witham branch came out at short notice nothing was to much trouble designed an excellent kitchen for our client and followed up with calls and emails to make sure we were happy and we are very happy and so is our client well done Magdelene excellent service 👍

Risposta di Howdens - Chelmsford
delivered wrong size door, I had to pay contractors half salary/call out £125.00, Howdens said they would send someone same day to fit!!!!!!! never showed up!!!!!

Risposta di Howdens - Chelmsford

Risposta di Howdens - Chelmsford
Very good at the chelmsford branch, always very helpful.

Risposta di Howdens - Chelmsford
Andre has been very helpful and responsive to our queries,a real credit to the Chelmsford Branch.

Risposta di Howdens - Chelmsford
You let someone use my account without my approval

Risposta di Howdens - Chelmsford
We are really happy with our Howdens kitchen. The design appointment was really great. Our designer, Andre, listened to our ideas and helped it come to life with his own helpful suggestions. Communication was easy and the quality of the materials is fantastic. The range of appliances is great, we mixed brands depending on the spec we wanted and our designer was super helpful in supporting this. Very pleased we chose Howdens!

Risposta di Howdens - Chelmsford

Risposta di Howdens - Chelmsford
Waited patiently to be served while the one staff member available was on the phone to a customer. There was a second customer behind me in the queue. The staff member then advised me to ring the bell for attention which I did. Nothing happened for around 2 minutes.
Heard a variety of chatter from the back office area and one guy then came out, looked at the screen and returned to his mates for another chat. I gave it another 2-3 minutes, then rang the bell a few times (annoyingly) and finally a young guy surfaced from the office. I advised him of the terrible customer service, to which he duly apologised.
I guess business is so good for Howdens that customers don't matter anymore or maybe it has gone self service?
Not a good experience and only seemed to be 2 people working in a shop of 6-7.

Risposta di Howdens - Chelmsford
Was dearer on what I wanted, but price matched when I showed them the price from elsewhere. In my opinion, if I have an account with Howdens, they should be offering me the best price possible and not have to ask.

Risposta di Howdens - Chelmsford
once again Howdens has gone beyond my expectations, well done keep it up.

Risposta di Howdens - Chelmsford
This is one order where everything went wrong from comparison pricing, checking design and supply but the order was sorted and is now complete. Thank you for following the job through to the end.
Regards Michael

Risposta di Howdens - Chelmsford
Had most of what i wanted in store, what they didn't have they got within the next 2 days. delivery was bang on time.
Sales staff very friendly and helpful with bags of knowledge.

Risposta di Howdens - Chelmsford
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