Everyone from start to finish was helpful in quoting, measuring, ordering and delivering my new kitchen. Lauren and the rest of the staff have been great and accommodating with my dates of delivery.... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Everyone from start to finish was helpful in quoting, measuring, ordering and delivering my new kitchen. Lauren and the rest of the staff have been great and accommodating with my dates of delivery.... Leggi di più
L'azienda ha risposto
Went into the Bromsgrove branch to enquire how much various items were. Was told anything not in stock with them would be next day. Paid in full Tuesday morning first thing was told next day delivery... Leggi di più
L'azienda ha risposto
We’ve just had our kitchen and appliances fitted and installed - and it looks incredible! We had the measurements taken, and the kitchen drawn up and designed by Katie at Howdens Bromsgrove who did an... Leggi di più
L'azienda ha risposto
From intial contact with my local branch(Bromsgrove) to completing the install of my new granite worktops was extremely good. The lady who initially come to measure was very good and helped/advised an... Leggi di più
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The UK's No. 1 Trade Kitchen Supplier.
Scritti dall'azienda
Sherwood Road, Bromsgrove, B60 3DR, Bromsgrove, Wales & West, Regno Unito
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Cracking people take all my kitchens to Howdens Bromsgrove great product and customer service always

Risposta di Howdens - Bromsgrove
I cannot fault any of the Customer Services provided by the team at Howdens, Bromsgrove. From the initial kitchen design package offered to providing the highest standard quality of units as promised the service was exemplary. I did have an issue with the worktops but this was immediately rectified by Michelle the Customer Services Manager to my complete satisfaction without having to undergo any . form of blame culture and threats of further action. I must admit the overall help and assistance throughout the whole purchase was second to none and I would like to offer my very sincere thanks to the whole team.

Risposta di Howdens - Bromsgrove
All staff were very friendly and knowledgeable. I wasn’t rushed into a decision and I’m very happy with my kitchen which is now all fitted.

Risposta di Howdens - Bromsgrove
The staff at Howdens are helpful and do their best to get stock in as fast as possible. The kitchens are of good quality and I regularly recommend them to customers.

Risposta di Howdens - Bromsgrove
Michelle and the team are outstanding at the Bromsgrove branch.
They go above and beyond when they can.

Risposta di Howdens - Bromsgrove
Great service from Howdens Bromsgrove always use the Bromsgrove depot for all my kitchens.
In my experience if there’s an issue, they are always resolved quickly

Risposta di Howdens - Bromsgrove
Recently fitted a kitchen supplied by Howdens Bromsgrove branch. I received excellent advice and care from designer Katie and fab customer service from Paige. Smooth transaction with happy customer and tradesman. Would definitely recommend Bromsgrove branch!

Risposta di Howdens - Bromsgrove
Great customer service at howdens bromsgrove
Go over and above for all requirements that I need and the staff are very friendly I always take all my business there and drive past other howdens to get there.

Risposta di Howdens - Bromsgrove
Howdens at Bromsgrove go above and beyond to make sure they have everything in stock to insure I’m not waiting on anything. All the staff are so friendly , Helpful and I would highly recommend them. Big Shout out to katie who I deal with alot for Doors and kitchen Quotes. 5 starts all the way. Keep up the hard work.

Risposta di Howdens - Bromsgrove
Ive been using howdens in bromsgrove for many years, and always been very happy with the service that they give us, the manager ( michelle ) and the rest of the staff are very knowledgable and always ready to give advice and help in any way they can, would highly recommend them
Bill Barney
(Barney homes ltd)

Risposta di Howdens - Bromsgrove
Howdens Bromsgrove have always been super helpful!
Great team, polite, understanding and very organised!
Their eye for details is spot on! 100% recommend and look forward to carry on working with them in the future.

Risposta di Howdens - Bromsgrove
Great company, fantastic products and wonderful staff. Would always recommend.

Risposta di Howdens - Bromsgrove
Initial purchase and delivery and general quality of product was very good. However we now need to replace a couple of doors for our kitchen 2 years after purchasing. The colour we had has now been discontinued and we can't get replacements.
After enquiring with our local branch, we have been promised a call back to see if we can get replacements, but after nearly 2 weeks and 3 phone calls to the branch i still have no idea if they are available. I am just told they are waiting to hear back? The staff at the branch are friendly and helpful but I feel they are lacking support from Howdens head office.
I can't imagine how I am expected to replace an entire kitchen just 2 years after purchasing because 2 doors need replacing. How is the warranty supposed to be upheld if the parts are not available?
We were told when we bought the kitchen that replacement doors are always available on a same day basis, this clearly was not explained to us correctly.
I understand kitchens have to be updated from time to time but I would expect replacement doors for recently purchased discontinued lines to be made upon request.
I wasn't going to leave a negative review, but you contacted me asking me to leave feedback.
I hope somebody at howdens reads this review and can help us.

Risposta di Howdens - Bromsgrove

Risposta di Howdens - Bromsgrove
Fantastic service again by Katie always committed and always willing to answer questions
Perfect

Risposta di Howdens - Bromsgrove
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