Before you book Hotel san Michele in Lucca
Likes:
- Beautiful 15th Century building, turned into hotel.
- very quiet location ca 5 km outside Lucca
- friendly and helpful staff
- nice pool and plenty of loungers available
Dislikes:
- No welcome bottle of water, water only to buy at 2 Euros a bottle from the mini bar; no fountain for refilling
- no tea or coffee facilities
- TV has only Italian stations, none in any other language!!! (we checked with reception)
- no brochures about hotel or things to see in Lucca
- reception staff fairly clueless about the above
- breakfast is basic; poor selection of breads and cold meats (not what you'd expect from a four star hotel)
- you'd need a car to get around; however there is a bus service ca 600 yards down the main road; buses are cheap and punctual.
- hotel needs investing in sound proofing.

