HostSailor Recensioni 

122
TrustScore 4 su 5

4,0

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Valutata 1 stelle su 5

In less than 24 hours, my VPS has shut down twice. There’s absolutely no way to reach support, and even their own platform is down. This is not how a competent business operates. People’s businesses a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good cost/preformance ratio. My Lieutenant KVM is exceptionally stable, with continuous operation lasting nearly a year. The nvme is super fast ( > 20Gbps fio) . The network has been upgraded to 1... Leggi di più

Valutata 5 stelle su 5

I'm a happy HostSailor customer since 2019 without any major issues. I have a few small budget VPS with them from their Netherlands location. The VM's usually works rocks solid for me.:) I'm overall s... Leggi di più

Valutata 5 stelle su 5

Hostsailor is a good VPS provider. I was looking for cheap, reliable and privacy concerned VPS provider. Must say HostSailor is 100% compliant. They accept BTC and Tor/VPN/proxy browsing/re... Leggi di più

Dettagli dell'azienda

  1. Impresa di web hosting

Scritti dall'azienda

HostSailor offers high-quality web hosting including SSD shared hosting, various types of VPS, and dedicated servers with top-notch support and impeccable reputation. Customers can get affordable domain registration and SSL certificates too though HostSailor.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

122 recensioni

5 stelle
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4,0

Tutte le recensioni

(122)

31 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

In less than 24 hours

In less than 24 hours, my VPS has shut down twice. There’s absolutely no way to reach support, and even their own platform is down. This is not how a competent business operates. People’s businesses are affected, services are offline, and customers can’t even contact anyone to report the issue. This situation is extremely bad and unacceptable.

20 maggio 2026
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Risposta di HostSailor

Dear Adeniji,

First, we are really sorry for the inconvenience you are facing.

We faced a large-scale DDoS attack targeted multiple parts of our network simultaneously, which affected some Amsterdam VPS services along with parts of our website, client area, and support accessibility. Unfortunately, this also made it difficult for some customers to reach us during the incident, which caused more frustration.

Our engineers have been continuously working on mitigation, filtering, and routing adjustments to stabilize affected services. Most services are now back online and the situation is currently under control, while monitoring and additional adjustments are still ongoing to ensure stability.

We also shared updates publicly on LowEndTalk and communicated with customers through support tickets and available channels whenever systems were reachable, so customers were not left completely without information during the incident.

We know many customers rely on these VPS services for important workloads and we are taking this situation seriously and doing everything possible to fix the issue ASAP.

Sincerely,
Team HostSailor

Valutata 2 stelle su 5

Is the problem still there?

2 stars mainly because the Amsterdam location was OK until one and a half month ago. Then the issues started; daily long periods of packet loss - and I'm not the only one. They seem to be unable to find the cause if this issue, and in the meanwhile they frequently ask if the "issue is still there". I've explained them how they can look for themselves, but they don't seem to bother. It's very, very frustrating that you can't simply use something you've paid for and they just seem to hope that the problem will go away by itself. Incompetent, user-unfriendly, incapable.

[Addition] Yes, they finally seem to get a grip on the issue - almost 1,5 month after it started and during that period the VPS basically was to be used for any serious purpose. Now, after that, they've gone silent - so basically you've got 1,5 month wasted moneywise.

[Addition about one week after the packet loss issue seem to be solved] And now the whole infrastructure of HostSailor is offline for 10 hours already. No way of putting in a ticket, getting information about what's happening or even visit their website. It looks like someone made a mistake in announcing the IP ranges - that shouldn't take this like to be detected and fixed. They're just incapable of running a hosting company. And the response will be that "they're feeling the frustration of the customers" but in the meanwhile they mess things up over and over again without even reaching out to those customers and at least compensate them for a service not delivered.

25 marzo 2026
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Risposta di HostSailor

Dear Calypso,

UPDATE: Our network team has identified the root cause of the Amsterdam connectivity issue and implemented the necessary corrective measures. Network stability has been restored and the environment has been under continuous monitoring to ensure consistent performance. We sincerely apologize again for the disruption and appreciate your patience throughout this process.

---------------------------------------------------------------------------

First of all, please accept our sincere apology for the inconvenience you have faced. We completely understand your frustration and honestly, your criticism is fair.

The AMS network issue has gone on longer than it should have, and we acknowledge that repeated packet loss and instability are not acceptable for a paid service. Asking customers to repeatedly confirm issues instead of proactively verifying and resolving them internally also created additional frustration and we take responsibility for that experience.

Please know this issue has already been escalated internally to higher management and is currently being handled as a top priority by the relevant teams. The focus right now is not on temporary replies or assumptions that the issue will disappear on its own, but on identifying the actual root cause and ensuring long-term stability.

We have been in business for many years and credibility matters far more to us than short-term convenience or avoiding criticism. The feedback shared is being taken seriously.

We genuinely apologize for the experience you've had and appreciate the patience from affected customers while the team continues working to fix issue ASAP.

Sincerely,
Team HostSailor

Valutata 5 stelle su 5

Top 1 of my favorite

Have been with a Mini Sailor since 2021 summer, I experienced up and down, most of the time steady sailing.
Rarely went down unless the inevitabilities stand in the way, but would eventually go up and back to normal route with even better condition, this feels surprisingly good.
4+ years outstanding experience tells me that my top 1 favorate VPS is found.
I feel your efforts behind, I see the respective progress we both made. Team Hostsailor, I thank you for your trustworthy service, you are the best.

11 febbraio 2026
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Valutata 5 stelle su 5

Rent a cheap VPS a long time ago

Rent a cheap VPS a long time ago, company was brought by Host Sailor, contract and machine smoothly goes to new provider Host Sailor, and get a stack upgrade.
Nevertheless, I can do everything needed from the console even if I rent the cheapest contract

10 febbraio 2026
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Valutata 5 stelle su 5

My experience with them has been great

My experience with them has been insanely good, I got one of their small VPS , but it has been performing well due to it's strong cpu , and the price to performance ratio has been good too. It has been a few months and I've never needed to contact support , premium provider, much recommended

9 febbraio 2026
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Valutata 5 stelle su 5

Excellent and helpful customer service

I have been using HostSailor for a few years now. They offer both shared hosting and VPS. The customer service has always been very helpful and quick to respond, which is rare. There are multiple locations to choose from.

8 febbraio 2026
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Valutata 5 stelle su 5

This ship is steady and safe

One of the better companies in Hosting business, their server are super stable, network is fast and support is great (Opened 2 tickets which were answered pretty fast.). This is my 2nd year with them and i'm planing to continue to use them. Currently have 2 beasts one in Netherlands and one in LA which performs better than expected. Thanks to HostSailor for that.

6 febbraio 2025
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Valutata 5 stelle su 5

Good value for money

Since many years, Hostsailor is my hosting provider for my website and multiple services and I'm very happy with it. All my services are Docker based and work well with their KVM Sailor for my low traffic needs.

6 dicembre 2025
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Valutata 5 stelle su 5

5‑Star Review for HostSailor

5‑Star Review for HostSailor

I’ve been using HostSailor for production and staging infrastructure for the past year and have been consistently impressed — they deliver excellent performance, transparent pricing, and responsive support.
What I use it for: mixed workload (small e‑commerce sites, CI runners, and staging environments) across VPS and occasional dedicated nodes.
Performance & reliability: NVMe/SSD-backed instances and well‑peered datacenters (EU + US) produced noticeably faster page loads and stable uptime for our traffic profile. Network latency and disk I/O were consistently better than our previous provider.
Value & pricing: their rates are highly competitive with no surprise fees. The billing matched quoted plans exactly, making forecasting simple. Flexible payment options (including crypto) were a plus for our accounting needs.
Security & tooling: 20 Gbps DDoS protection included, free SSL, and modern control panels made deployment and basic hardening straightforward. Backup options and snapshot support fit our recovery goals.
Support & operations: 24/7 support responded quickly and effectively when we needed help (SSL and DNS issues resolved the same day). Technical staff were knowledgeable and provided clear, actionable guidance.
UX & onboarding: account setup and instance provisioning were fast. The control panel is utilitarian but functional; advanced tasks required some CLI work, which suited our devops workflows.
Drawbacks (minor): control panel design feels slightly dated and some paid add‑ons (advanced backups) add cost if you need higher retention — but these are transparent up front.
Outcome: reliable, cost‑effective hosting that scales well for small to medium workloads. For teams that want strong performance, simple pricing, and solid support without enterprise pricing overhead, HostSailor is an excellent choice.
Rating: 5/5 — highly recommended.

25 novembre 2025
Valutata 4 stelle su 5

So far so good

I have been with HostSailor for a few months hosting a small phpbb forum. I chose the basic Leviathan Shared Hosting in the Netherlands since my site is small. Uptime and customer service is good with responses usually within a day. HostSailor also accepts many forms of payment including Paypal and various Cryptocurrencies. Hosting comes with a cPanel and a free SSL certificate so you get the secure https in your url.

1 ottobre 2025
Valutata 1 stelle su 5

The worst experience with a bad customer service

Bad servers and hight cost for nothing

5 novembre 2025
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Risposta di HostSailor

Dear Mohamed Abd el Motalb,

Thank you for taking the time to leave a review.

We have looked into our system and are not able to locate any record of a customer matching your name or experience in our system.

We take customer service and service quality very seriously, and we are always happy to investigate any issue when details are provided.

Please provide your order number, invoice number, or the email address used for signup, and we will gladly review the matter immediately.

Also, we have requested to provide your information via Trustpilot. 

We’re here to help as long as we can verify the account in question.

Thank you.
The HostSailor Team

Valutata 5 stelle su 5

I first learned about HostSailor before…

I first learned about HostSailor before last year's Black Friday. I tentatively purchased a VPS and was surprised to find that its CPU performance was unexpectedly better compared to similarly priced products from most other providers. Since then, I’ve been hosting a website on it, and the stability has been excellent. I’m really looking forward to the upcoming Black Friday! If you're looking for a high-performance and stable VPS, you should definitely check out HostSailor.

5 ottobre 2025
Valutata 5 stelle su 5

Some of HostSailor’s promo VPS are…

Some of HostSailor’s promo VPS are absolute tiny powerhouses. You’re looking at roughly 200 Geekbench 5 points per $1, with an $11 VPS hitting around 2,000 points. The crazy part? The scores barely drop even after a year.

12 novembre 2025
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