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Scopri cosa dicono le persone

Valutata 1 stelle su 5

My credit card compagnie just warned me that HostMantis tried to bill me for something like 700$ when I don't even know what HostMantis is lollll. Glad I found a place to tell them to go suck a d... Leggi di più

Valutata 5 stelle su 5

I've been with hostmantis for almost 1 year, everything works perfectly, the performance for the price is good. So far, no downtime. Support is fast and straightforward. Ignore the 1 star rating... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

HostMantis support is excellent and fast! I have used HostMantis for 2.5 years and have needed support only 10 times. Each time they have been fast and accurate. At their low prices, I was prepared... Leggi di più

Valutata 1 stelle su 5

They won't accept orders easily, even though I provided my exact address, phone no. ordered using my wifi etc. they won't accept it. I was even paying 1 year upfront & asked they can call the ph... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Impresa di web hosting
  2. Servizi per le imprese

Informazioni fornite da varie fonti esterne

Affordable Shared, Reseller and VPS Web Hosting. Service available in USA, Canada, Germany, UK, Singapore, Australia and France!


Informazioni di contatto

2,8

Nella media

TrustScore 3 su 5

39 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Never had any single problem

We've been with them for about a year great OVH servers, advanced DDOS, and a CPU over 3.8 GHZ. Servers made are series after the 2018 year go to OVH website and you will see "advance"series of servers. 1GBS on all reseller accounts works like a charm .They use advanced series of OVH built for best price/performance.We're a small web hosting provider for south and central Europe.The only thing I miss with them is DirectAdmin servers in Germany and France since they have only DirectAdmin option in England,USA and Asia.Reseller DirectAdmin hosting is 3 USD a month with 3 months paid ahead for 50 DirectAdmin accounts,that's 6 cents a month PER WEBSITE!Never had any single problems 2 tickets on 2 months on average that were answered within 3 do 6 hours after sending to them.We're based in Serbia/Europe.I'd really like to see directadmin option in Germany and France by hostmanits tech staff cpanel is ok but a bit expensive.Directadmin is the way to go.Jetbackup and Immunify 360 and the most important thing in the webhosting industry they've implemented both on cpanel and directadmin control panels MailChannels techology for anti spam security otherwise hackers spam each of your accounts with undetectable spam scripts with over 20 k spam emails a day, your hosting account gets suspended you can not find malicious code.Once a saw MailChanllels implemented by them I've signed up without thinking further.

3 marzo 2021
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Risposta di HostMantis

Thank you very much for your detailed review and thank you for choosing HostMantis!

Valutata 5 stelle su 5

Great host, look no further

I switched to Hostmantis earlier this year after having a bad experience with Bluehost and have never looked back. Incredibly good hosting with zero issues and great flexibility. No restricted cpanel access, no gripes about occasional resource saturation, just good hosting and great customer service. Can't recommend them highly enough.

9 dicembre 2020
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Risposta di HostMantis

Thank you, Mark! We're glad to have you as a client!

Valutata 5 stelle su 5

No issues in 12 months

Been a customer for about a year now, overall no issues at all, support are responsive not that I need them often and I have services both cPanel and DirectAdmin in several locations. Highly recommended for quality hosting at very reasonable prices.

29 settembre 2020
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Thank you for using HostMantis!

Valutata 1 stelle su 5

They won't accept your order easily

They won't accept orders easily, even though I provided my exact address, phone no. ordered using my wifi etc. they won't accept it.
I was even paying 1 year upfront & asked they can call the phone to verify identity, still won't accept.
Only reply was
> Unfortunately we cannot provide more specific information as to why the decision to not accept the order was made.
If staff looks, ticket #458309 for reference.
I think they do some user profiling or something, hard to say, but that's what I felt by their replies.
After hearing good things about them, it was a disappointment for me.

1 settembre 2020
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Risposta di HostMantis

If an order does not pass our automatic and manual fraud checks, it is not accepted and has absolutely nothing to do with "profiling". We have clients from all over the world and have never rejected any order simply due to location, etc. or so called "profiling".

The reason we cannot provide more specific information as to why an order is not accepted is because that could possibly provide the person submitting the order the necessary information needed to circumvent the fraud checks and get the order to pass our fraud system checks.

Sorry we were not accept your order, but as a provider of digital services we receive a large amount of fraudulent orders and have to remain vigilant when it comes to accepting any/all orders.

Additionally, this is supposed to be a "Service Review" and yet you have never used our actual service, so it is quite obvious you only posted this "review" in retaliation for your order not being accepted.

Valutata 5 stelle su 5

Their servers are fast

Their servers are fast, and are setup instantly. Great features and pricing especially with included jetbackup.

6 gennaio 2020
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Thank you for your review!

Valutata 5 stelle su 5

I've been with these guys since 2014…

I've been with these guys since 2014 and I've never had any major issue and I've never had any minor issue that lasts more than a few hours at most.

3 novembre 2019
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Thank you for using HostMantis!

Valutata 5 stelle su 5

Thanks for the fast and consistent…

Thanks for the fast and consistent support and even as I have a less expensive hosting package. Probably the reason I have multiple accounts with HostMantis. My "go to" for hosting.

2 agosto 2019
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Thank you for using HostMantis!!!

Valutata 5 stelle su 5

I have been with HostMantis for about…

I have been with HostMantis for about 10 years (I think) during this time they have been amazing. I am a "nerd" I guess but when I need help they are always there. I remember one time I was at my computer and they were at their desk (I am on the other side of the world. Australia) and the Q & A were flying back every minute or so for over an hour until my problem was fixed.

Very recently (July 2019) they went "above and beyond" expectations. If it was not for their help I would NOT have my 3 websites up and running. I find "Outside" help impossible to find, and at a Word Press meetup recently when I told others about the service from HostMantis all the others could say was "You are so lucky.. my provider would not do that and if they did it would cost hundreds of dollars)

29 luglio 2019
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Thank you for using HostMantis!

Valutata 5 stelle su 5

HostMantis is solid value for money

Having used many different budget hosting companies over the past 10 years, I've found HostMantis to be a diamond in the rough.

It's been almost a year since starting with them and so far I've been delighted by their server quality at the affordable price point. They have far exceeded my expectations. Fast servers. Very little downtime. They know what they are doing. Good reseller plans that are great value for money, with full WHM/CPanel, really solid JetBackup service, etc. They certainly rival the bigger players out there (who I've also hosted with), that charge higher prices.

Their tech support has been very responsive, even on weekends and late at night I've had responses within a few minutes. I've only had to open 3 support tickets thus far, and the average response time was under 5 minutes. Most were within a minute of me opening the ticket, which is excellent.

If anything changes I'll update this review.

14 luglio 2019
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Thank you for using HostMantis!

Valutata 4 stelle su 5

Good, but let down by support.

Generally a very good hosting experience, stable and fast servers and very little downtime which for the money spent - especially if taking advantage of one of their regular promotions - is fantastic.

Where Hostmantis falls down on is their support. Response times can be painfully slow, and the tone of reply once received often leaves a lot to be desired.

Replies to support requests can be curt, condescending, occasionally arrogant and sometimes aggressive. A bit of training on how to respond to customers in customer service and support wouldn't go amiss I feel.

That aside, recommended for fast, reliable hosting for an excellent price.

16 giugno 2019
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Valutata 5 stelle su 5

Great hosting company

I have been using Hostmantis for two years, and out of the 10 web hosting companies I have worked with over the past 10 years, they provide the most reliable service, great servers performance, and fast support.

27 maggio 2019
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Thank you for using HostMantis!

Valutata 5 stelle su 5

This is a no-nonsense host

This is a no-nonsense host. The uptime is great as is the reliability. The support is swift and courteous. I had one issue with setting up private nameservers with a reseller account and this was never really resolved. Aside from this though I would recommend HastMantis.

27 maggio 2019
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Thank you for using HostMantis!

Valutata 2 stelle su 5

Good servers - but one of the worst support team ever!

Their servers are so good, stable. They also have got many locations. But one major reason why i give them 2 stars is their worst customer support. Their response time during working hours is fine, but their attitude to customers is so bad that it feels like they are offering the service for free. They also don't care about customers, a single complain - and they would ask you to look for another company. Lot of accounts are also being suspended, with a lock that doesn't even violate their ToS, or AUP and arguing with them is very useless as they don't even read whole support but reply based on your title of support ticket.

25 marzo 2019
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We offer a great service at a great price and try our best to provide excellent support to our clients, however, when we have to deal with the same clients abusive accounts again and again, yes, our support becomes less cordial with that client/reseller.

We simply do not tolerate abusive accounts/clients. If you're looking for a host that is lenient towards abuse, we are not that type of host.

Valutata 5 stelle su 5

I consider myself a newbie in the web…

I consider myself a newbie in the web development and these guys are really amazing. They're very fast, patient and very helpful with your concern and they'll make sure that your concern will be resolved immediately. In my 5+ years with Host Mantis, they never failed to amaze me and did extra mile solving my issues. I tried other hosting providers but HostMantis's service is really different and more accommodating.

13 febbraio 2019
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Valutata 1 stelle su 5

PlEASE BE AWARE ON THIS COMPANY, SCAM AND POINTING AS UR FAULT

Please take note, don't take hostmantis as your re seller or hosting provider, this scam company just suddenly lock your account with reason high resources, 3 to 5 times my client website has been block as before i never has this kind of problem.

update: My client is a girl and not abuser, you can see his use only blog and you can see the posting is just normal blog. but hosmantis is not really cooperate and just leave us without any solution. and now i cant do anything and need to refund to my customer. so who's get profit. actually you must help me together find a solution not just leave a comment my customer is abuse. done. and block. So easy make company nowadays by scam people money. The reason high resources.

Pls be carefull to deal with this hosting... i see alot of review facing the same thing, try to find another review on other review also same see below .

1 - " for the past two years am using HostMantis
its a very bad hosting
always error on server
Service Unavailable
HTTP Error 503. The service is unavailable.

2 - they are not user friendly
and my problem have never resolve
i raise ticket once they answer they close the ticket
:@"

3 - Do not host at hostmantis.com It's a worst hosting company. They have a lot of down time.
The support is not friendly and not professional.
There are close accounts for nothing.
hostmantis.com is a bad hosting company"

4 - Been using Hostmantis almost 2 years , now Hostmantis just suspend my account. All my sites are lost. Their reason is my site use high resource, I guess one of my site is hacked and hacker use script which cause high resources using.

5 - For other hosting services, they will temporarily locked Your Site and let you fixed it, then active your site again. With Hostmantis you don't have a chance, they just suspend your account , your business will be gone. My advice is Avoid Hostmantis with all costs.

6 - They will suspend your account without warning and for simply getting traffic to your website. They are unprofessional. They had a month long DOS attack that affect every website they hosted in their Detroit data center and they still bill everyone for that month.

You can definitely do better than this. I wouldn't pay a nickel a month for HostMantis's service

all the reason almost same.. what cause we want to abuse your server what we will get???

3 dicembre 2018
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Your clients account was abusing CPU and after several warnings and suspensions, we had no choice but to permanently suspend the clients account. You absolutely refuse to accept the fact the account was abusing resources and just wanted us to overlook the issue and reactivate the account. This review is nothing more than retaliation.

Valutata 5 stelle su 5

5/5 ***** from me.

5/5 ***** from me.
Feature rich shared, reseller & VPS service plans with location in several countries to super f-a-s-t competent knowledgeable support.
Can't fault them & only wish I'd discovered them earlier.
Keep up the fantastic work guys ~ it's always appreciated 👍 🤓

[Updated: 02/Aug/21]
Still going & 5/5 *****
Happy days/weeks/months/years 🙏😎

1 maggio 2018
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