HomePlus Furniture Recensioni 

2343
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Sammy & Thomas were so helpful towards finding what we were looking for . Nothing was too much trouble ,we found the prices very reasonable including delivery. They left you alone to look around ,b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Never used this company before ! But what excellent service from start to finish the man was really happy & chatty was really helpful then they had a long journey home 3hrs well done would recomme... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Furniture arrived when it was specified that it would arrive the 2 men that delivered it were excellent took furniture up to the room put it where I asked them.They explained if there was anything wro... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ordered a larder cupboard online which had some damage not spotted until couriers had left. However the after sales service was exemplary, everyone I dealt with in the team was responsive and helpful,... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. anche in
  3. Negozio di arredamenti per salotti
  4. Negozio di mobili per camere da letto

Scritti dall'azienda

HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.

Scritti dall'azienda

Family
At HomePlus Furniture we have family at the heart of everything we do, working exclusively with family based suppliers we have been supplying homes in Kent and surrounding areas with the highest quality Oak and hardwood furniture at competitive prices for the past 30 years.
Quality
Our carefully selected ranges offer the best in quality and style. No piece of our handcrafted wooden furniture is the same, varying in shades, pattern and knotholes – it’s the small things that count. At HomePlus Furniture we work hard sourcing only the highest quality products from around the world straight into your household.
Unbeatable Value
We're able to offer unbelievable value on all our products, with up to 80% off the high street price!
Customer Service
We take great pride in delivering the highest quality service to all our customers throughout their experience with us.

Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

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4,8

Tutte le recensioni

(2343)

327 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Staff were fantastic

Staff were fantastic

2 ottobre 2026
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Risposta di HomePlus Furniture

Hello Sue, thank you for your lovely review! It’s great to hear that our team made such a positive impression. We’re lucky to have such a dedicated team, and we’ll be sure to pass your kind words on to them.
Best regards HomePlus Furniture

Valutata 5 stelle su 5

Great!

Beautiful furniture. To say it is well wrapped for transport is an understatement. Very pleased with our purchases.

1 ottobre 2026
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Risposta di HomePlus Furniture

Hello, thank you for your lovely feedback! It’s great to hear that you’re so pleased with your furniture and that everything arrived safely packaged. We take great care to ensure our furniture is well protected during transit, so it’s reassuring to know this made a good impression.
Thank you for choosing us. We hope you enjoy your new pieces for many years to come!
Best regards HomePlus Furniture

Valutata 5 stelle su 5

Racheal is very kind

Racheal is very kind, friendly and helpful. Thank you so much for your help in the shop today, Racheal. I really appreciate it!

8 ottobre 2026
Non scritta su invito
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Risposta di HomePlus Furniture

Hello Zeynep, thank you for your lovely review! We’re so pleased to hear that Rachel made your visit such a positive experience. We’ll be sure to pass your kind words on to her, as we know how much it means to be recognised for the care and help she gives our customers.
Thank you for visiting HomePlus Furniture. We hope to welcome you back again soon!
Best regards HomePlus Furniture

Valutata 5 stelle su 5

Vicki was exceptional from placing the…

Vicki was exceptional from placing the order to delivery, 100% recommend HomePlus furniture for customer service, prompt delivery, called the branch several times and spoke to Vicki, before ordering, always got a personal customer experience from Vicki and her team. Ordered the Winchcombe furniture range which is the same as the Cotswolds company, BUT cheaper with great customer service, can not fault them for service, quality, customer service, prompt delivery

8 ottobre 2026
Non scritta su invito
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Risposta di HomePlus Furniture

Hello Jacqui, thank you so much for taking the time to leave such a lovely review. It’s great to hear how helpful Vicky was throughout your experience, from your initial enquiries right through to delivery. We’ll be sure to pass your kind comments on to Vicky and the team.
We’re so pleased to hear you’re happy with the quality of your Winchcombe furniture and that everything arrived promptly. As a family-run business, providing a personal service is incredibly important to us, so it means a great deal to know that this came across during your experience with us.
Thank you again for choosing HomePlus and for recommending us. We hope you enjoy your beautiful new furniture for many years to come!
Best regards HomePlus Furniture

Valutata 5 stelle su 5

Good service 👍

29 settembre 2026
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Risposta di HomePlus Furniture

Hello Linda, thank you so much for taking the time to leave us a review!
We’re really pleased to hear you received good service from our team. We really appreciate your kind feedback and hope to welcome you back again in the future!
Best regards HomePlus Furniture

Valutata 5 stelle su 5

Sammy & Thomas were so helpful

Sammy & Thomas were so helpful towards finding what we were looking for . Nothing was too much trouble ,we found the prices very reasonable including delivery.
They left you alone to look around ,but were available to help as soon as you wanted to know anything.
Would definitely recommend

4 ottobre 2026
Non scritta su invito
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Risposta di HomePlus Furniture

Hello Jenny, thank you so much for taking the time to share this lovely feedback. It’s especially nice to hear how helpful Sammy and Thomas were and that they gave you the space to browse while still being on hand whenever you needed them.
We’ll be sure to pass your kind comments on to them, I’m sure they’ll really appreciate knowing that their approach made your visit such a positive one.
It’s also great to hear that you found our prices and delivery to be reasonable. Thank you again for recommending us, and we hope you enjoy your new furniture!
Best regards HomePlus Furniture

Valutata 5 stelle su 5

It’s very excellent the furniture…

It’s very excellent the furniture arrived in packages and very secured for taking care of the pieces I purchased! It’s beautiful finished and neatly packed the delivery was excellent and very helpful it’s very happy experience i would buy more in the future and one thing it’s perfect for assembled i didn’t have to do anything apart from put the handles on its beautiful i would recommend it for anyone i know .

11 settembre 2026
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Risposta di HomePlus Furniture

Hello Wesam, thank you for such a wonderful and detailed review! It’s great to hear how pleased you are with your furniture and that everything arrived beautifully finished, securely packaged and ready to enjoy.
We’re especially glad the delivery team were helpful and that the furniture was so straightforward to put together.
Thank you for recommending us and for choosing HomePlus Furniture. We’d love to welcome you back when you’re ready to add to your home again.
Best regards HomePlus Furniture

Valutata 5 stelle su 5

Quality baskets

Very quick delivery,well packaged.Lovely quality baskets.

23 settembre 2026
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Risposta di HomePlus Furniture

Hello Ali, thank you for taking the time to leave us such a lovely review. It’s great to hear your baskets arrived quickly and securely packaged, and that you’re pleased with their quality.
We hope they make a lovely addition to your home.
Best regards HomePlus Furniture

Valutata 5 stelle su 5

excellent service quick delivery well…

excellent service quick delivery well packaged.

23 settembre 2026
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Risposta di HomePlus Furniture

Hello Daryl, thank you so much for your fantastic review! We’re really pleased to hear you were happy with the excellent service, quick delivery and packaging of your order.
We really appreciate you taking the time to leave us your feedback, and we hope to welcome you back again in the future.
Best regards HomePlus Furniture

Valutata 5 stelle su 5

Excellent customer service from…

Excellent customer service from HomePlus Furniture, very helpful and obliging with a friendly manner xx

29 settembre 2026
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Risposta di HomePlus Furniture

Hello Kathryn, thank you so much for taking the time to leave us such a lovely review!
We’re so pleased to hear that you found our team helpful and friendly. Providing a warm and personal service is incredibly important to us, so it’s great to know that this came across during your experience with us.
Your kind words are greatly appreciated and will be shared with our team, as feedback like this means a great deal to us and helps us continue to provide the level of service we pride ourselves on.
Thank you again for choosing HomePlus Furniture and for your support. We really hope you enjoy your furniture and that we’ll have the pleasure of welcoming you back again in the future.
Best regards HomePlus Furniture

Valutata 5 stelle su 5

Furniture arrived when it was specified…

Furniture arrived when it was specified that it would arrive the 2 men that delivered it were excellent took furniture up to the room put it where I asked them.They explained if there was anything wrong don’t hesitate to contact the store but not to throw cardboard away will need it for return items excellent service

29 settembre 2026
Non scritta su invito
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Risposta di HomePlus Furniture

Hello Lorraine, thank you so much for taking the time to leave us such a great review!
We’re really pleased to hear that your furniture arrived as arranged and that our delivery team provided such excellent service. It’s great to know that the two delivery drivers were helpful, took the furniture through to the room of your choice and positioned everything exactly where you wanted it.
We also really appreciate you mentioning the advice our delivery team provided regarding keeping the packaging. We always recommend retaining the original packaging until you are completely happy with your furniture, so it’s lovely to hear that our team made sure you were aware of this.
Your kind feedback means a great deal to us, and we’ll be sure to share your comments with the delivery team. Thank you again for choosing HomePlus Furniture, and we hope you enjoy your new furniture for many years to come. We look forward to welcoming you back again in the future!
Best regards HomePlus Furniture

Valutata 5 stelle su 5

Never used this company before

Never used this company before ! But what excellent service from start to finish the man was really happy & chatty was really helpful then they had a long journey home 3hrs well done would recommend this firm 👍

22 settembre 2026
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Risposta di HomePlus Furniture

Hello Jennifer, It’s great to hear that your first experience with HomePlus Furniture was such a positive one!
We’re pleased that you found our service helpful from start to finish and that our delivery driver was friendly, chatty and helpful. We’ll make sure your comments are passed on to the team.
Thank you for recommending us and for choosing us. We hope you enjoy your new furniture and look forward to helping you again in the future.
Best regards HomePlus Furniture

Valutata 3 stelle su 5

Ordered bedside tables and dressing…

Ordered bedside tables and dressing table.
One of bedside table top was not as it should be . Customer services sorted it quickly.
Dressing table 3 drawers either side middle section needed to be joined together .
No instructions included and it was disappointing as assembly components made it look cheap.
It looks nice but drawers are very difficult to open as they don’t run smooth and the bottoms ones once open take forever to try and close.
Update **
The response from Homeplus furniture is very not very acceptable.
How you enjoy using the furniture after I’ve commented the drawers are difficult to open and are almost impossible to close.
Once built they won’t accept returns .
Make sure you check the drawers before building.
Just to add the tops of the dressing table and bedsides are also slightly rough ( not finished off) in places.

9 settembre 2026
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Risposta di HomePlus Furniture

Hello Tracey, thank you for taking the time to share your feedback with us.
We’re pleased to hear that our customer service team was able to resolve the issue with your bedside table quickly. However, we’re sorry to hear about the difficulties you experienced with the dressing table.
We appreciate you bringing these points to our attention, as this feedback is important to us and helps us identify areas where we can improve both our products and the information provided with them.
We’re sorry that your overall experience was not as straightforward as it should have been, and we hope that you are able to enjoy your furniture despite these issues.
Best regards HomePlus Furniture

Valutata 5 stelle su 5

Great after sales customer service

Ordered a larder cupboard online which had some damage not spotted until couriers had left. However the after sales service was exemplary, everyone I dealt with in the team was responsive and helpful, I was immediately offered an exchange or refund and the replacement unit was delivered promptly. I was a bit worried about buying a big item of furniture online but am extremely happy with my Grey painted Cambridge larder cupboard. Highly recommend HomePlus Furniture as a business.

9 settembre 2026
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Risposta di HomePlus Furniture

Hello Angie, thank you so much for taking the time to share such a detailed review.
We’re very sorry that your larder cupboard arrived with some damage, but we’re really pleased to hear that our team were able to resolve this quickly and that you found everyone helpful and responsive throughout the process.
It’s especially lovely to hear that, despite your initial concerns about purchasing a large piece of furniture online, you’re now so happy with your Grey Painted Cambridge Larder Cupboard.
Thank you again for choosing HomePlus Furniture and for your kind recommendation. We really appreciate your support and hope you enjoy your new larder cupboard for many years to come!
Best regards HomePlus Furniture

Valutata 5 stelle su 5

Excellent Quality, great price and service

The quality of the set of drawers is really great. Love it. Saw them being sold at a lot od different online stores but Home Plus Furniture were much cheaper. Really very happy. Delivery was smooth, was given a time slot for the day and then the driver called 30 minutues before he arrived. They carried the drawers up to the bedroom. Great service, can't thank you enough and saved over £200! :)

18 settembre 2026
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Risposta di HomePlus Furniture

Hello Julie, thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear that you’re so happy with the quality of your drawers and that you found them to be great value for money.
It’s great to hear that your delivery went smoothly and that our delivery team were able to carry the drawers up to your bedroom for you. We’ll be sure to pass your kind comments on to the team.
Thank you again for choosing HomePlus Furniture and for your recommendation. We really appreciate your support and hope you enjoy your new drawers for many years to come!
Best regards HomePlus Furniture

Valutata 5 stelle su 5

Perfect! Will shop again!

Only place who stocked this particular piece of furniture without waiting for months. So pleased! Very very fast delivery offered within a few days! Delivered on time and very very safely packed.

17 settembre 2026
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Risposta di HomePlus Furniture

Hello Sally, thank you very much for taking the time to leave us such a lovely review.
We’re so pleased to hear that you were able to find the piece of furniture you were looking for with us without having to wait months for it. It’s also great to hear that we were able to offer you a quick delivery and that your furniture arrived safely and securely packaged.
Thank you for choosing HomePlus Furniture, and for your kind comments about your experience with us. We really appreciate it and look forward to welcoming you back again in the future.
Best regards HomePlus Furniture

Valutata 5 stelle su 5

Brought a Matilda

Brought a Matilda chest… absolutely love it! Debbie was so helpful in Maidstone store. Delivery drivers really great.

16 settembre 2026
Non scritta su invito
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Risposta di HomePlus Furniture

Hello Helen, thank you so much for taking the time to leave us such a lovely review.
We’re so pleased to hear that you absolutely love your chest and that Debbie was so helpful during your visit to our Maidstone store. It’s also great to hear that you were so happy with the delivery service.
We’ll be sure to pass your kind comments on to Debbie and our delivery team. Thank you for choosing us and we hope you enjoy your beautiful new chest for many years to come.
Best regards HomePlus Furniture

Valutata 2 stelle su 5

Rubbish compared to previous pine units

These replaced pine units. The pine units were so much more sturdy than these. For the price these werent worth it by a long way. The only saving grace is the solid wood tops. The drawers are shallow and lightweight. Just another case of being fooled by an internet description and picture. So now we not only have substandard replacements but have to find another way to store the clothes that dont fit in these two units… and in the long wait for these we donated the pine units to charity! What a lose lose.

16 settembre 2026
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Risposta di HomePlus Furniture

Hello Carole, thank you for your feedback. We’re sorry to hear that the bedside tables haven’t met your expectations, particularly after you waited for them and donated the units they were replacing. We understand how frustrating it is to find that the drawers don’t provide the storage you needed.

We’d be happy to arrange collection of both units and a refund. Please email our customer service team at sales@homeplusfurniture.com with your order number, and we’ll arrange this at the earliest convenient opportunity. We’ll also review your feedback about the product description.

Should you have any further questions our customer service team would be happy to assist you.

Many thanks,
HomePlus Furniture

Valutata 4 stelle su 5

Good service

Helpful and on time

22 settembre 2026
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Risposta di HomePlus Furniture

Hello Terry, thank you very much for taking the time to leave us a review.
We’re pleased to hear that you found our service helpful and that everything arrived on time. We really appreciate your kind feedback and will be sure to share your comments with the team.
Thank you for choosing us and we hope to welcome you back again in the future.
Best regards HomePlus Furniture

Valutata 5 stelle su 5

The most beautiful clock

The most beautiful clock! Finished off my dining room redecoration perfectly. Arrived well wrapped and ready to hang. Love it! Would recommend

15 settembre 2026
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Risposta di HomePlus Furniture

Hello Meredith, thank you very much for your wonderful review.
We’re so pleased to hear how much you love your new clock and that it was the perfect finishing touch to your dining room. It’s also great to know that it arrived safely packaged and ready to hang.
We really appreciate you taking the time to share your experience and for recommending us to others.
Best regards HomePlus Furniture

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