Homebase - Upton Recensioni 

206
TrustScore 4.5 su 5

4,4

Upton Bypass, Upton, CH49 6QG Wirral, Merseyside, GB


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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Picked lamp up, wasn’t in a box. Upon closer look when I’ve got home it’s clearly an ex display item as has got a bulb in and it’s damaged on both the base and marks on the shade. Waste of time going... Leggi di più

Valutata 5 stelle su 5

I had a pleasant surprise at Upton store when I presented a faulty hedge trimmer. Despite me not having the receipt, store colleague Paul Smith bent over backwards to help me. He checked through the... Leggi di più

Valutata 5 stelle su 5

I visited the Upton, Wirral Homebase store on Saturday 29 6 24 to discuss an issue with a lawnmower. Ian, who works in the Gardening Centre, helped me out in a practical and commonsense way. I am sorr... Leggi di più

Valutata 4 stelle su 5

From start to finish, our design Consultant, Aneta, made the daunting process so much easier. It can be confusing and a bit overwhelming, but with guidance we made it. Help with style, colour, texture... Leggi di più


Dettagli dell'azienda

  1. Negozio di articoli per il rinnovamento della casa
  2. Negozio di forniture per il bagno
  3. Negozio di bricolage
  4. Negozio di mobili
  5. Vivaio e articoli per il giardino
  6. Negozio di mobili per cucina

Informazioni su Homebase - Upton

Scritti dall'azienda

Homebase

Scritti dall'azienda

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informazioni di contatto

  • Upton Bypass, Upton, CH49 6QG, Wirral, Merseyside, Regno Unito

  • 0345 640 7054

4,4

Eccellente

TrustScore 4.5 su 5

206 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 47% delle recensioni negative ricevute

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4,4

Tutte le recensioni

(206)

756 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

It was quick and easy to find what I…

It was quick and easy to find what I needed, check availability, click and collect. The item was ready for me when I arrived. The whole exercise from click to collect took about 30 mins (including travelling time). I’ll never order this kind of stuff fromAmazon again, it’s Homebase for me from now on.

4 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Staff where very helpful

Staff where very helpful. I struggle with anxiety, while shopping yesterday I had a very poor experience while visiting another high street shop with a staff member. This left me very anxious for today but obviously I had nothing to worry about in the end. Thank you

20 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Helpful service and so quick

Helpful service and so quick. Lorraine and Ross sorted my Click&Collect order very quickly and within ten minutes of ordering I picked it up. So pleased.

Lorraine and Ross were super friendly and helpful.

16 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

I popped into my local homebase in Upton on Sunday morning to buy rocksalt. I was on my own and happened to mention to Carol, who served me, that I wasn't sure how I would manage to lift it into my car. She straightaway offered to help me. This lady has served me before and always has a lovely manner with customers. She certainly went above and beyond as far as I'm concerned

7 gennaio 2024
Non scritta su invito
Valutata 2 stelle su 5

Disappointing

I wasn't informed when goods were ready to be collected. When I did go I was told that they had already been collected!. When shop assistant looked in a cupboard, hey presto! There they were. Very odd.

8 gennaio 2024
Logo di Homebase - Upton

Risposta di Homebase - Upton

Hi Ronald,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valutata 5 stelle su 5

Easy to navigate store

Easy to navigate store, lots of interesting things, they had the product I needed, and a friendly presence from the lady at the til, Carol

15 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

I visited the store to collect order…

I visited the store to collect order having received text message was advised the Homebase IT system was showing that I was to expect a refund in due course? Went home an hour or so later received another text advising to collect item and the next day the same. I rang the store the staff seemed as confused as me and advised wait for my refund. When I questioned further staff advised my order was available for collection. Resulting in two trips in Christmas traffic, and a telephone call and x2 texts all for one order placed online. Would not recommend to others

25 dicembre 2023
Logo di Homebase - Upton

Risposta di Homebase - Upton

Hi Kelly,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valutata 5 stelle su 5

Very good quality D Line Trunking, great value for the money

The Homebase D Line Trunking was better value for money when compared to other local stores and Homebase actually had it in stock. It’s also self adhesive. Ordering on the website was very straightforward. It was ready for collection the next day. I was kept up to date about collection information. When I picked it up the staff were very helpful and the trunking is very good quality.

27 dicembre 2023
Non scritta su invito
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Risposta di Homebase - Upton

Hi Margaret​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valutata 5 stelle su 5

Replacement shower head

Replacement shower head. Easy to clean and three settings.

19 dicembre 2023
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Risposta di Homebase - Upton

Hi Lloyd​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valutata 5 stelle su 5

Despite the store stocks being sadly…

Despite the store stocks being sadly depleted I managed to find what I needed. The lady on the checkout till was very helpful and cheerful. Her name was Carol.

14 dicembre 2023
Non scritta su invito
Logo di Homebase - Upton

Risposta di Homebase - Upton

Hi Jean​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valutata 5 stelle su 5

A little wait and a sincere apology

A little wait and a sincere apology
Tested my bulbs as the box was slightly damaged
Great service
Polite pleasant customer service

14 dicembre 2023
Non scritta su invito
Logo di Homebase - Upton

Risposta di Homebase - Upton

Hi Wendy​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

Valutata 5 stelle su 5

The staff are so lovely and really…

The staff are so lovely and really helpful

14 dicembre 2023
Non scritta su invito
Logo di Homebase - Upton

Risposta di Homebase - Upton

Hi MichelleW​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valutata 5 stelle su 5
Logo di Homebase - Upton

Risposta di Homebase - Upton

Hi John​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valutata 5 stelle su 5

Arrived early…

Arrived early for my click and collect the young lad was very helpful and polite, then another young lad helped me to my car and loaded it as well. Very grateful to both of them well done.

6 dicembre 2023
Logo di Homebase - Upton

Risposta di Homebase - Upton

Hi Kags​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

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