Homebase - Rayleigh Weir Recensioni 

349
TrustScore 4.5 su 5

4,7

23-25 Stadium Way, Benfleet, SS7 3NT Rayleigh, Essex, GB


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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Rayleigh store - queue at least 10 customers deep and only one checkout open. Other members of staff visible on the shop floor yet no attempt to proactively support the one lady trying to run a checko... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sam in Kitchens at Rayleigh Homebase went above and beyond to help us and nothing was too much trouble. She spent hours planning our kitchen last year which sadly didn't happen, then did it all agai... Leggi di più

Valutata 5 stelle su 5

Ian Samuels was helpful and kind during our first experience of designing and buying bits for our new home. He asked important questions which helped us to understand and plan what we wanted practical... Leggi di più

Valutata 5 stelle su 5

Bought paint samples and two new cushions. Jessica very helpful at the tills and about making sure if we needed to return anything just keep hold of the receipt and there’s no problem at all. Sometime... Leggi di più


Dettagli dell'azienda

  1. Negozio di articoli per il rinnovamento della casa
  2. Negozio di forniture per il bagno
  3. Negozio di bricolage
  4. Negozio di mobili
  5. Vivaio e articoli per il giardino
  6. Negozio di mobili per cucina

Informazioni su Homebase - Rayleigh Weir

Scritti dall'azienda

Homebase

Scritti dall'azienda

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informazioni di contatto

  • 23-25 Stadium Way, Benfleet, SS7 3NT, Rayleigh, Essex, Regno Unito

  • 0345 640 7033

4,7

Eccellente

TrustScore 4.5 su 5

349 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(349)

763 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Parcel was missing have phoned 4 times…

Parcel was missing have phoned 4 times each time given a different story was now told on Thursday I have to continue waiting u til delivery people contact homepage who will at sometime contact me the parcel has been overdue nearly 2 weeks the treatment I have received has been lots of different stories from being told its on way then will be with you last Tuesday to now wait for call will think twice about buying from homebase again

7 giugno 2024
Logo di Homebase - Rayleigh Weir

Risposta di Homebase - Rayleigh Weir

Hi Jeanette, 
Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. 
This has been passed to our escalations team to reach out to you.
Thanks,
Team Homebase

Valutata 5 stelle su 5

SUPERB CUSTOMER SERVICE

I phone up to enquire about paint being made up. Answered the phone super fast and was so helpful. Popped in later today and got it made up. Some of the best customer service I have had. I special shout out to Kimbo my cashier, she was so lovely and friendly. I would highly recommend and look forward to going back into store.

12 giugno 2024
Non scritta su invito
Valutata 4 stelle su 5

Process was fine and easy but the…

Process was fine and easy but the fixtures were all missing from the item.

**EDIT**
Shop called and rectified and had the fixtures ready for me to collect. Lovely staff & very helpful despite the minor inconvenience

9 giugno 2024
Non scritta su invito
Logo di Homebase - Rayleigh Weir

Risposta di Homebase - Rayleigh Weir

Hi Sarah,
We are sorry to hear your order was missing parts. 
We have passed this to the store to reach out to you.
Many Thanks
Team Homebase

Valutata 5 stelle su 5

great quailty kitchens

we decided to get a new kitchen and are so glad we went with homebase the quailty of units are perfect and the service we recieved from ian samuals at the rayliegh branch has been first class . we were kept informed constantly about deliveries etc and it went smoothly .best service thank you

5 maggio 2024
Non scritta su invito
Valutata 2 stelle su 5

Product wasn't in stock at the store…

Product wasn't in stock at the store both times I went in, so I had to pay six pounds to have it delivered.
The store is a mess and many things are broken.

10 maggio 2024
Logo di Homebase - Rayleigh Weir

Risposta di Homebase - Rayleigh Weir

Hi Lee,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valutata 5 stelle su 5

First class staff

Can honestly say, the staff in this store are always helpful and none more so than today. Mark & Gavin in the paint section went above and beyond on Saturday afternoon. What helpful, happy gentlemen they are.

11 maggio 2024
Non scritta su invito
Valutata 4 stelle su 5

Helpful in the garden centre a lady…

Helpful in the garden centre a lady answered our questions and was informative about when plants might be available.
Was made aware by Jessica at the tills that there was an offer on the paint that we were buying, also she had a very friendly demeanour.

10 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Jessica was amazingly helpful

Jessica was amazingly helpful. I was buying a tin of paint and she let me know that the second one was half price, so I may as well purchase just in case I need it, but could return if I didn’t need.

Excellent customer service. Amazing

8 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Kitchen panels and doors

I needed a few doors and panels for a discontinued kitchen range. Ian at the Rayleigh store sorted them out for me. He also searched all stores for the last few items and found them. Very quick, efficient and friendly service

7 maggio 2024
Non scritta su invito

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