Order placed online, collected next day with no problem. Much improved from last year's disappointment. Well done! Many thanks.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Avoid online ordering!! Ordered Dulux paint which was showing “in stock” for Click and Collect from Penge, assuming it would be ready same day after receiving email confirmation of order. Waited 2 da... Leggi di più
We collected a garden sofa set from Homebase Penge using the click and collect service. Huge thanks to Josh who went above and beyond bringing the large box out to our car, unpacking and trying to hel... Leggi di più
Collected my order from Homebase Penge, London. I was let down by the cab company I had booked and Collete was amazing. She found a local cab company (Clockhouse), who were there within 10 minutes a... Leggi di più
Dettagli dell'azienda
- Negozio di articoli per il rinnovamento della casa
- Negozio di forniture per il bagno
- Negozio di bricolage
- Negozio di mobili
- Vivaio e articoli per il giardino
- Negozio di mobili per cucina
Informazioni su Homebase - Penge
Scritti dall'azienda
Homebase
Scritti dall'azienda
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informazioni di contatto
45 Oakfield Road, Penge, SE20 8RD, London, Regno Unito
- 0345 640 7018
4,3
Eccellente
125 recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 43% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Amazing customer service
Amazing customer service, good products and a very enjoyable experience with useful staff.
11 maggio 2024
Non scritta su invito
Very good service and friendly customer…
Very good service and friendly customer service, it was a very easy experience - no problems at all!
11 maggio 2024
Non scritta su invito
Kind and thoughtful girl on click and collect
Lovely polite girl on click and collect
11 maggio 2024
Non scritta su invito
I recently visited Homebase
I recently visited Homebase - Penge and was completely impressed with my experience!
The staff was incredibly friendly and knowledgeable, making me feel welcome from the moment I walked in. The shop had a wide selection of products, and I was able to find exactly what I was looking for. The
atmosphere was inviting and well-organized, making it easy to browse. Overall, I highly recommend for anyone looking for quality products and excellent customer.
2 maggio 2024
Non scritta su invito
Colette went above and beyond to help…
Colette went above and beyond to help me carry my stuff to the car and with my shopping. Lara was helpful with promoting assisting too.
Great experience
Thank you
3 maggio 2024
Non scritta su invito
Colette and ajay really went above and…
Colette and ajay really went above and beyond to find me a wheelbarrow after the stored had closed which was much appreciated
1 maggio 2024
Non scritta su invito
The full product were not in store and…
The full product were not in store and the items were not ready after 1 hour as the website suggested the product boxes have damaged as if the staff have no care in displaying the boxes. Staff in store just look at you and do not ask if you are waiting or need help
28 aprile 2024
Non scritta su invito
Risposta di Homebase - Penge
Hi there,
We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention. Please be assured your feedback has been shared with the store management who will be in direct contact with you to discuss this further.
Thanks,
Team Homebase
Great Service
Order placed and ready for collection in less than an hour very impressed will certainly use this service again.
27 aprile 2024
Non scritta su invito
Staff are all extremely helpful on a…
Staff are all extremely helpful on a regular basis especially when you need help they even offer to help load your car as well if you have a heavy load. Sometimes it is difficult to find what you want if it’s not run of the mill or I would have given 5 stars.
27 aprile 2024
Non scritta su invito
It was easy to place order
It was easy to place order, was informed when order was ready to collect. All done within an hour.
25 aprile 2024
Non scritta su invito
Kitchen cabinetry
Having had a difficult experience in trying to rectify parts of my Homebase kitchen cabinets (water leak) I came across Jane, Penge Homebase Designer.
Attentive with exceptional customer service throughout my journey coordinated with a forward thinker carpenter Simon who salvaged my kitchen and flooring.
The Homebase lead was invaluable,others previously had failed
Work & purchase delivery completed on time
15 aprile 2024
Non scritta su invito
Great customer experience
The staff were very polite and Josh went out of his way to help us carry and place the plants in our car with care and patience.
23 aprile 2024
Non scritta su invito
Helpful lady
Helpful lady, who help me to load all items onto my vehicle. Also very professional by providing me with good substitutes for an item was out of stock.
23 aprile 2024
Non scritta su invito
I was helped to find the last 2 tins of…
I was helped to find the last 2 tins of paint i needed and was surprised there was an offer for a 3 for 2 by Collete! Staff were all very helpful and approachable!
19 aprile 2024
Non scritta su invito
I love our new kitchen and Jane our…
I love our new kitchen and Jane our designer was amazing couldn’t of ask for a better person to help design our kitchen with us she had Patience of Saint I will definitely Recommend Homebase to my friends and family.
12 gennaio 2024
Non scritta su invito
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