Homebase - Oxford Recensioni 

92
TrustScore 4.5 su 5

4,3

Horspath Driftway, Cowley, OX3 7JN Oxford, Oxfordshire, GB


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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Nathan Chilcott was clear in his communication, he sent a quote and plan and design, like he said he would, and it was detailed and clear. Before making the purchase he was happy to answer our questio... Leggi di più

Valutata 1 stelle su 5

Very poor service in Homebase Cowley Oxford branch. TwicecI ordered some stuff for click and collect, first time they called me its out of stock, ( it wasnt, I was in store and made online order wit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would really like to say how much help , good advise, and experience we received from Nathan Chilcott at Homebase in Oxford. The kitchen he designed for us was exactly what we needed and went abo... Leggi di più

Valutata 5 stelle su 5

Ordered 17 packs of flooring, staff member put in my car. Then had 3 packs to return today, same staff member took packs for my car, another member processed my credit in no time. Excellent service.


Dettagli dell'azienda

  1. Negozio di articoli per il rinnovamento della casa
  2. Negozio di forniture per il bagno
  3. Negozio di bricolage
  4. Negozio di mobili
  5. Vivaio e articoli per il giardino
  6. Negozio di mobili per cucina

Informazioni su Homebase - Oxford

Scritti dall'azienda

Homebase

Scritti dall'azienda

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informazioni di contatto

  • Horspath Driftway, Cowley, OX3 7JN, Oxford, Oxfordshire, Regno Unito

  • 0345 640 7091

4,3

Eccellente

TrustScore 4.5 su 5

92 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 47% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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4,3

Tutte le recensioni

(92)

756 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

didn't have any peanuts for feeding the…

didn't have any peanuts for feeding the birds

30 dicembre 2023
Non scritta su invito
Logo di Homebase - Oxford

Risposta di Homebase - Oxford

Hi,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valutata 3 stelle su 5

I purchased a black 80l dustbin

I purchased a black 80l dustbin. I had to get it from a shelf outside. The bin ha alot of rain water inside which came all over me. I was soaking wet, after the checkout I had to go home and change.

24 dicembre 2023
Non scritta su invito
Logo di Homebase - Oxford

Risposta di Homebase - Oxford

Hi Peter,

Thank you for your review, we're sorry that you got wet whilst purchasing an item from us.

Team Homebase

Valutata 5 stelle su 5

Customer satisfaction

Customer focused experience.

20 dicembre 2023
Non scritta su invito
Logo di Homebase - Oxford

Risposta di Homebase - Oxford

Hi alan​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valutata 3 stelle su 5

Rusty incinerator…

Click and collect worked very well but the galvanized incinerator was rusty in places and the screws so rusty they were unusable. It had obviously been left outside in the store for a considerable time.

19 dicembre 2023
Non scritta su invito
Logo di Homebase - Oxford

Risposta di Homebase - Oxford

Hi Christine,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valutata 5 stelle su 5

Lovely & great quality Christmas lights.

I purchased a lovely Christmas lights set, reindeer and sleigh, at Homebase recently. Due to limited stock it couldn't be delivered, it could only be Click & Collect. I ordered & paid for the set online. The order was ready shortly, I was notified via sms and email about it. I went to the store and collected the lights. While in the shop, I bought a nice & funny money box for one of grandsons. Overall, it was a shopping great experience. And my husband and I love the deer! We created a great outdoor Christmas scene! As we loved the reindeer very much, we also bought gift boxes lights from the same range to add to our collection and the Christmas scene.

6 dicembre 2023
Logo di Homebase - Oxford

Risposta di Homebase - Oxford

Hi Satisfied​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

Valutata 2 stelle su 5

When my partner rushed in to pick up…

When my partner rushed in to pick up our already ordered and paid-for Click and Collect Roller Blinds product, one of the three blinds ready to be collected was actually the wrong shade of white, but being tired at the end of a working day my partner didn't notice so the next day he had to return the blind to the store and was even asked by the assistant to go and find the correct shade himself with which to replace the wrong one!

6 dicembre 2023
Logo di Homebase - Oxford

Risposta di Homebase - Oxford

Hi A​, 

Thanks for your feedback. We’re sorry for any disappointment your recent click and collect experience has caused to you! We have shared this with the instore management team.

Thanks,
Team Homebase

Valutata 5 stelle su 5

Easy process.

Easy to order online and collect in store.

5 dicembre 2023
Logo di Homebase - Oxford

Risposta di Homebase - Oxford

Hi DJ​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

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