Homebase - Newmarket Recensioni 

143
TrustScore 4.5 su 5

4,5

Oaks Drive, CB8 7SX Newmarket, Suffolk, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Angela was fantastic - approachable, knowledgable, cheerful, friendly & incredibly helpful. She completely understood what my teenage daughter was trying to achieve with paint colours & we left fully... Leggi di più

Valutata 1 stelle su 5

I was in Store today and I ask one member of staff Lettie I think was her name as they still didnt deliver my parcel from 14 november we cancel them as we waiting long time and I would like to my refu... Leggi di più

Valutata 5 stelle su 5

Came to this branch mainly to pick up a picture frame, despite some minor personal matter to begin with. Was served by a really nice young lady named Amber. A kind, helpful, and professional attitu... Leggi di più

Valutata 5 stelle su 5

Visited Homebase in Newmarket on 05/05/2024 and Jo went above and beyond to help us, great service and an absolute pleasure to deal with her, very valued member of staff so would love to see her serv... Leggi di più


Dettagli dell'azienda

  1. Negozio di articoli per il rinnovamento della casa
  2. Negozio di forniture per il bagno
  3. Negozio di bricolage
  4. Negozio di mobili
  5. Vivaio e articoli per il giardino
  6. Negozio di mobili per cucina

Informazioni su Homebase - Newmarket

Scritti dall'azienda

Homebase

Scritti dall'azienda

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informazioni di contatto

  • Oaks Drive, CB8 7SX, Newmarket, Suffolk, Regno Unito

  • 0345 640 7189

4,5

Eccellente

TrustScore 4.5 su 5

143 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 50% delle recensioni negative ricevute

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4,5

Tutte le recensioni

(143)

757 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great advice from Paulo on the paint…

Great advice from Paulo on the paint counter which helped us make a sensible choice for our specially matched paint.

He made some great suggestions to get the most out of our sample and get the best impression of what it would look like. Thank you for your help Paulo!

5 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

A very helpful staff member!

One member of staff, Lottie, was particularly helpful, recognising the chaos my two boys were bringing with them and turned a quite frankly disastrous trip into something they still talk about; the day they were shown the magic paint maker, and they're proud as punch that the colour in our utility room was something they helped to create. (from afar.. they obviously weren't allowed to operate the machine but that didn't detract at all from the excitement of being behind the counter!) Thank you, Lottie!

16 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Able to complete my project.

I needed a slightly unususal (for the UK) electrical socket (bulb holder), after searching the internet the only company to list it was Homebase. I already had one which fell apart on installation (sent from China), so looking at the one in Homebase it was nice quality, solid and the metalwork was firm (important for electrical connections). The price was just a few pence more than China as to be expected but a totally different class of product. In and out of the store in just 5 minutes after a quick chat with the friendly cashier, I was pleased with all aspects of the purchase and able to complete the project.

27 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great advice

I have been decorating our children’s bedrooms and have needed advice on numerous occasions and Paul at the Newmarket shop has been fab.

17 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Impossible Return scenario

Bought a shower hose and head from Homebase in Newmarket. Had to take it out of the blister packing to install. Upon opening and testing, the hose is too short and the pressure from the head is too weak. Tried to return, but they refused to accept because I opened the packaging. How else do you try an item. Absolutely dreadful customer service, pretty sure that goes against consumer rights, who I will be contacting shortly.

16 febbraio 2024
Non scritta su invito
Logo di Homebase - Newmarket

Risposta di Homebase - Newmarket

Hi Gary​,

We’re sorry you’ve had a disappointing experience. Our customers are incredibly important to us, and really appreciate you bringing this to our attention. All feedback enables us to grow and be a better Homebase for our customers, so thanks for taking the time to leave your review. We can see that our escalations team are already in communication with you regarding your complaint.

Thanks,
Team Homebase

Valutata 5 stelle su 5

Efficiency

17 dicembre 2023
Logo di Homebase - Newmarket

Risposta di Homebase - Newmarket

Hi Tobias​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valutata 5 stelle su 5

Everything was as required.

22 dicembre 2023
Non scritta su invito
Logo di Homebase - Newmarket

Risposta di Homebase - Newmarket

Hi Cheryl​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valutata 5 stelle su 5

Absolutely professional service and…

Absolutely professional service and kitchen looks incredible. Wasn’t too sure what I wanted but they came out and measured and knocked together a design which we loved. They recommended trustworthy fitters that did an outstanding job of fitting the kitchen, tiling and repairing the ceiling. Literally the dream kitchen. Homebase Newmarket are amazing

20 dicembre 2023
Non scritta su invito
Logo di Homebase - Newmarket

Risposta di Homebase - Newmarket

Hi Lawrence​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

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