Homebase products unfortunately are manufactured poorly . Out of all the various products I purchased over the last 12 to 18 months like kitchen taps , soft close toilet seat internal door handles all... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Homebase products unfortunately are manufactured poorly . Out of all the various products I purchased over the last 12 to 18 months like kitchen taps , soft close toilet seat internal door handles all... Leggi di più
L'azienda ha risposto
Ordered online, straight forward. Item available to collect the next day. Shop location is great with pleanty of parking available. Easy access to a brightly lit, clean and spacious shop. Couldn't hel... Leggi di più
Three of the boxes of very heavy laminate flooring we went to pick up from the click and collect counter, were damaged - we took them back inside and asked to exchange them - very ‘grumpy’ ‘assistant’... Leggi di più
L'azienda ha risposto
New shower suite bought and fitted in March. A fitting broke within months. I spoke to Mark Lenton at Homebase, Newcastle under Lyme and replace arranged and delivered the next day. Now happily inst... Leggi di più
Scritti dall'azienda
Scritti dall'azienda

33 Brook Lane, ST5 3HU, Newcastle-Under-Lyme, Staffordshire, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I recently purchased a rotary mower from the store. When assembling it there was a washer missing. I phoned the store and spoke to store general manager Ian. He gave excellent service and said he would find a washer for me which he did and he posted it to me, which saved me the hasstle of bringing the mower back to the store.
Thank you Ian
Unfortunately I didn’t ask for a name however the Lady who helped me with my collection at the Newcastle-under-Lyme store was amazing, very kind and quick and managed to make me chuckle while I was having a hard day. Overall a 10/10 service !
I forget my order number however I went in at around 7pm on Monday to collect a portable Jet washer :)
Excellent customer service and helpful staff. Even offered to help me with bulky items to my car!
Judith was very polite and helpful and made my shopping experience even better,
Ok except some confusion over taking my old one for recycling.
Great knowledge and understanding of what I needed when I spoke to Jase in Newcastle under lyme branch.
Great service 👏
The lady on the collection desk was an absolute star. I am disabled and would not have been able to carry the item to my car. Rather than letting me struggle with the heavy box, she carried it to my car and put it into the boot on my behalf. Excellent customer service.
Good product, excellent service .pleasant Delivery driver, and date of delivery was sent prior to the item being delivered
Very satisfied. My lawnmower is brilliant and I’m very happy with it
Mark was very helpful, he understood what we were after and and helped us to select the best options for us. Thank you Mark.
Newcastle HB is my go-to place for jobs around the house. Great variety of products and always have what I need. Staff are knowledgeable, friendly and keen to help. Checkout quick and efficient
Excellent store - they had what I needed and the staff knew what they were talking about. All very friendly and efficient.
Excellent customer service. Needed help finding specific paints, staff were only too happy to help.
Excellent customer service, we were served by Judith!
Had a very good experience. Good advice and easy to deal with. Appointments were on time and courteous service. Very happy.
Top quality and the staff are super helpful!
Again another great visit here. Staff are welcoming and friendly. Always happy come here for my diy needs. Staff always helpful and willing to help if your struggling find stuff or with what your thinking of doing.
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.