This was not a planned ordering experience. That morning an email from local Homebase landed in my Inbox warning of imminent cold freezing weather and snow. Arctic conditions. Bells rang in my head!... Leggi di più
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Scopri cosa dicono le persone
Very easy to order, excellent customer service. Ordering online was quick, simple and hassle free. I ordered for click and collect to my local store. Order went through ok, no problems and speedy emai... Leggi di più
Order placed online, to be ready for Monday collection. Monday came and went. Went to collect next day - still not in? Delivered, appaerntly, as I was leaving store. Went to collect next day - han... Leggi di più
L'azienda ha risposto
Visited the Lowestoft branch today and was met with really friendly faces and pleasantly surprised how helpful everyone was, especially Ian who just seemed he couldn't do enough. Got everything I need... Leggi di più
Dettagli dell'azienda
- Negozio di articoli per il rinnovamento della casa
- Negozio di forniture per il bagno
- Negozio di bricolage
- Negozio di mobili
- Vivaio e articoli per il giardino
- Negozio di mobili per cucina
Informazioni su Homebase - Lowestoft
Scritti dall'azienda
Homebase
Scritti dall'azienda

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informazioni di contatto
Tower Road, NR33 7NG, Lowestoft, Suffolk, Regno Unito
- 0345 640 7261
Non ha risposto alle recensioni negative ricevute
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Le persone hanno visualizzato anche
Time Wasters
Your order will be delivered on or before Thu 4th December between 8am-6pm still waiting no update to say whether their arriveing or not it's just saying delivery to be expected today it's not very helpful it won't let me track it on the website only in my Gmail it's saying shipped useless information if i'd of known it was going to be a long process i'd of ordered through The Range the only reason I didn't it said a longer delivery date it would have been quicker than yous as they have stores open near by if it dosen't arrive today it's false information you might aswell close the main Warehouse down in Stow Market
My order was uncomplicated
Placing my order was uncomplicated, delivery was made on the day as stated the time within a time slot of two hours informed by text message. The quality of my purchase was as expected.
Delivered on time well packaged but damage to the drawer, disappointing.
Delivered on time well packaged

Risposta di Homebase - Lowestoft
Great Service
From the member of staff @ the collection point to the staff member who helped lift the item into my car after first wheeling it out. Can’t fault the service and both members are a shining example of great customer service. Sorry I didn’t take names but i collected item between 9-10am
I purchased 15 let’s of dusty green…
I purchased 15 let’s of dusty green masonry paint and needed another 5 ltrs to finish my bungalow and all I kept getting from Homebase Lowerstoft we can’t get it so I had to paint the rear of bungalow in a different colour and different brand what a let down by this company I even phoned crown paints .

Risposta di Homebase - Lowestoft
Website rubbish, Customer Service excellent
Walked in and goods were handed to me inside a minute. Pity website wasn't as effective 😕
Helpful and polite staff
Collected our items quite late in the day, the staff were pleasant, polite and helpful.
Very prompt service on line and in store
Very prompt service on line and in store
Easy fast transaction and pick up
Easy to order and pick up at your…
Easy to order and pick up at your convenience, great customer service
Got what I wanted and no queue at the…
Got what I wanted and no queue at the checkout. Steph was very polite. Service with a smile.
Excellent customer service ready in…
Excellent customer service ready in less than an hour
Friendly helpful staff
Friendly helpful staff. I asked for help in finding WD40 and a lady named STEPH told me where to find it.
Great service
I went in to the store looking for a garden parasol and a very friendly and helpful member of staff pointed out all the available options. Great service!
terrible...
terrible.... I drove all across town 30mins there & back to find out my click & collect package was only half there... the flat pack bistro set was missing the chairs .....
terrible customer service 😑...

Risposta di Homebase - Lowestoft
Efficient service
Efficient service. A very helpful member of staff helped me get my product in the car.
Homebase Lowestoft
Visited the Lowestoft branch today and was met with really friendly faces and pleasantly surprised how helpful everyone was, especially Ian who just seemed he couldn't do enough. Got everything I needed and more thanks to some great advice.
Staff were very helpful.
Staff were quick to help with my click and collect order, they carried my big boxes to my van without hesitation, very helpful and friendly so no complaints.
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