Homebase - Lewes Recensioni 92

TrustScore 4.5 su 5

4,5

Unit 5, Brooks Road, BN7 2BY Lewes, East Sussex, GB


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Valutata 1 stelle su 5

Ordering and getting items all ok. But after doing painting found out that 2 tins of paint were over. Problem starts now !!! You cannot take back any any items unused unopened not required at al... Leggi di più

Valutata 5 stelle su 5

I was looking for a small hack saw to finish a job. Alan came to my rescue. His knowledge of the tools was exactly what I needed. Alan went above and beyond. Often I have come into this store and the... Leggi di più

Valutata 5 stelle su 5

We worked with Sam Jordan (in Lewes) to design & deliver our kitchen. This was a rather lengthy process on our side because of us not knowing what to do with walls in the house and not knowing our... Leggi di più

Valutata 5 stelle su 5

All the products I wanted for decorating were in stock and there was an offer on Dulux paint. The order was ready soon after I had paid online and the guy on the counter next day produced it and wishe... Leggi di più


Dettagli dell'azienda

  1. Negozio di articoli per il rinnovamento della casa
  2. Negozio di forniture per il bagno
  3. Negozio di bricolage
  4. Negozio di mobili
  5. Vivaio e articoli per il giardino
  6. Negozio di mobili per cucina

Informazioni su Homebase - Lewes

Scritti dall'azienda

Homebase

Scritti dall'azienda

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informazioni di contatto

  • Unit 5, Brooks Road, BN7 2BY, Lewes, East Sussex, Regno Unito

  • 0345 640 7629

4,5

Eccellente

TrustScore 4.5 su 5

92 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

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Valutata 1 stelle su 5

Ordering and getting items all ok.

Ordering and getting items all ok.
But after doing painting found out that 2 tins of paint were over. Problem starts now !!!
You cannot take back any any items unused unopened not required at all. So I have new pots of painting don't need.
They homebase won't take back, or exchange, or refund.
I'm not very happy at all on this situation I hope the people above the shop floor are reading this !!!!
I'm probably not the only one out there having issues with them!!!!
Please advise.

20 novembre 2024
Non scritta su invito
Valutata 3 stelle su 5

Unfortunately the 2 bags were split so…

Unfortunately the 2 bags were split so we had to go and get 2 replacement bags

24 ottobre 2024
Non scritta su invito
Logo di Homebase - Lewes

Risposta di Homebase - Lewes

Hi Steven,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valutata 5 stelle su 5

All the products I wanted for…

All the products I wanted for decorating were in stock and there was an offer on Dulux paint. The order was ready soon after I had paid online and the guy on the counter next day produced it and wished me luck carrying it home on my bike.

11 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Click and collect order

I ordered something to collect in the store. There was no queue so I got served straight away. My order was packed in a massive outer box which was too big to carry, so the shop assistant cut it open so I could just have the item itself which was much smaller. He was friendly and polite.

29 settembre 2024
Valutata 5 stelle su 5

Chloe - kitchen design

Chloe helped us design our new kitchen. She was great at listening to what we wanted and was able to provide advice and solutions. She was also very patient when we kept changing our mind. Amazing customer service.

2 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great service, ordering simple, service at Lewes Homebase first class, thank you. I am happy with the garden shredder, does what it is supposed to.

29 settembre 2024
Non scritta su invito
Valutata 3 stelle su 5

Order ready quickly, incomplete though

Order ready quickly but the store did not give me all items so had to make the trip again. Frustrating

5 settembre 2024
Non scritta su invito
Logo di Homebase - Lewes

Risposta di Homebase - Lewes

Hi Consumer,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valutata 5 stelle su 5

Purchased haven’t even put together and…

Purchased haven’t even put together and they are half price took items back refunded the difference

8 settembre 2024
Logo di Homebase - Lewes

Risposta di Homebase - Lewes

Hi Dawn​, 
Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link ((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)) with “FAO Amy” in the subject line, and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase

Valutata 4 stelle su 5

Easy to order and collect

Easy to order and collect. The email and reminder text both say don't forget to take ID with you - but when you arrive in store they just ask for your name. Why not alter the email and text to reflect reality?

7 settembre 2024
Non scritta su invito

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