I purchased a heavy item, there were no strong staff available to help. The staff told me that the carpark, which is not owned by Homebase, is a well known for fining drivers too "enthusiastically", s... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I purchased a heavy item, there were no strong staff available to help. The staff told me that the carpark, which is not owned by Homebase, is a well known for fining drivers too "enthusiastically", s... Leggi di più
L'azienda ha risposto
Click & Collect order - The wrong paint was put aside, I ordered the Farrow & Ball ‘Estate’ emulsion in French Gray and the Farrow & Ball ‘Modern’ emulsion in French Gray’ was reserved luckily I check... Leggi di più
L'azienda ha risposto
After a lot of difficulty using the online website, I decided to go into the store located in Eastbourne the following day. I can not explain how fantastic the staff are. Really friendly, polite, help... Leggi di più
We recently purchased a kitchen from Homebase in Eastbourne. The kitchen designer Justin Weller did an excellent job throughout. He was very attentive and importantly listened carefully to our require... Leggi di più
Scritti dall'azienda
Scritti dall'azienda

27 Lottridge Drove, BN23 6QD, Eastbourne, East Sussex, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 3% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Gordon was very helpful, will use again for sure
Ordered and items were to collect very quickly
We received excellent customer service from Justin Weller, who gave us all the help and guidance we needed with designing our brand new kitchen. Would thoroughly recommend.
Great experience, sales assistants always ready to help.
There was no pressure he answered all my questions patiently and altered the design for me. I would certainly recommend Homebase to a friend.
Homebase in Eastbourne-Kitchen purchase. I spoke with Mr Justin Weller who was very helpful throughout the planning and purchase of my new kitchen. I would highly recommend it if you are in the market for a new kitchen or bathroom.
I'm delighted with everything! ;)
Found what I wanted, hassle free order. Easy to click and collect.
Very convenient quick service. The product was waiting at the til for collection with no delays.
Excellent service. Great way to ensure you don’t waste a journey to collect things. All arranged neatly on a trolley; ready to take straight out of the store to the car.
I purchased a heavy item, there were no strong staff available to help. The staff told me that the carpark, which is not owned by Homebase, is a well known for fining drivers too "enthusiastically", so I won't be visiting by car again.

Risposta di Homebase - Eastbourne
Made our order online, item was ready to be picked up in less than an hour, straight in and out. Perfect
Placed order out of hours last night and recieved messages first thing this morning to collect. Was in and out of the store within 5 minutes. What a brilliant service
The young man that dealt with me was helpful and courteous
Easy to order on click and collect, ready 3 hours later. Great service collecting.
We ordered a sack trolley as went to collect went to do the job and when to assemble it there was no middle bar that collects to the wheels Took it back to store to ask for a replacement bar and they didn’t have one and no replacement sack trolley was available to purchase so it made us not be able to under take our job which left customer down who left us negative feedback.We asking for kind of compensation to help elivate our lost kind regards Maria

Risposta di Homebase - Eastbourne
Homebase blocked my emails of 12&13/9/24 asking for receipt for a lawnmower that I had paid for and collected. Retailers are required by law to provide receipts without even being asked to. Homebase said, after my review here, that they would email an invoice. That is double dishonesty. Invoice means that customers have not paid. I have.

Risposta di Homebase - Eastbourne
Loraine and the team are always absolutely amazing and so helpful and attentive
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