Holden Property Group Recensioni 

224
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Excellent service throughout our tenancy. Very kind and professional agents, always quick to respond and resolve any issues. Everything we needed was dealt with promptly and efficiently, and we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Only just moved into my new flat renting through Holden but already can tell that the team is super helpful and kind. Both Sarahs have been quick and understanding when answering my many questions. I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The tenancy process was really easy to navigate, yet it was still thorough and well-handled from start to finish. The staff were incredibly nice and genuinely helpful. They were organised, responsive,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Rented from them for nearly a year in W12 London. The property is spacious, generally clean and well-kept, the team is very responsive upon any requests and maintenance. We often have maintenance tea... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di affitti immobiliari

Scritti dall'azienda

Welcome to Holden Property Group We are a boutique, bespoke and better homes provider to the private sector community with a personal service that that puts you first. No third party estate agents involved. Instead, one of our dedicated professionals will guide you through from your initial search to your actual move and your ongoing stay.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

224 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(224)

20 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Best landlords/property managers we've…

Best landlords/property managers we've ever had.
It's been an amazing experience to be looked after by a team of people who seem more like a group of friends than an agency. They're always available, responsive and helpful no matter the issue or time of the day. We're extending our lease for another year and cannot recommend them enough!

30 maggio 2019
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Risposta di Holden Property Group

Thank you for the lovely review Elena, we are so happy you have renewed and are with us for another year. You are great tenants.
Best wishes
Julia, Joolz and Jo

Valutata 5 stelle su 5

Best Landlords I've Dealt With

Quite simply Holden Property Group are the best landlords I've dealt with and it would be a pleasure to deal with them again. I've rented one of their properties for around 11 months.

Each enquiry whether it's just an info request, replacement of an item, or exiting the property they were an absolute pleasure to deal with.

No issues getting into the property, they replaced a few pieces of furniture. Everything was dealt with swiftly and respectfully. There was no funny business when exited the property. They even went as far as to try and rent the property out early for me and accommodate me to do an partial early-checkout.

100% recommend!

10 aprile 2019
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Risposta di Holden Property Group

Thank you Paul for the lovely review! Good luck with everything.
Best wishes
Julia

Valutata 5 stelle su 5

Have had an amazing experience dealing…

Have had an amazing experience dealing with Holden Property Group. They are always quick to respond to queries and are always extremely helpful with all issues. Would highly recommend!

26 marzo 2019
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Risposta di Holden Property Group

Hi Jemima, we are sorry to see you go, you've been great tenants. Thank you for the review we really do appreciate your great comments.
Best regards HPG Team.

Valutata 5 stelle su 5

Bucking the trend...

We are delighted to remain in our property for a third year. Barring the occasional washing machine malfunction and an issue with the locks early on, we have been incredibly impressed with the Holden experience.

The rate at which issues are resolved is nothing short of phenomenal. The issues we've had with the washing machine, the bathroom floor tiles and the window latches were fixed within a few days of submitting the job card. Equally, when we moved into the property, it was admittedly severely under-furnished. However, whenever I have submitted a request for additional furniture and/or fixtures and fittings, it was again sorted in double quick time.

Holden have made us feel hugely appreciated - well beyond anything I've experienced in previous tenancies. I would not have a bad word to say about them, and I would definitely say they've managed to buck the trend surrounding the industries negative image.

This year's negotiations (similarly to last years) were relatively painless, but we were slightly taken aback by the requests nonetheless. The increase requested both years has been hugely inflated relative to market rate. I appreciate that the landlord/Holden have always compromised, however it does feel like it will just be a perpetual cycle of increases if we were to remain in the property. I would like to emphasise that I understand this is not of Holden's doing, but it is probably the one negative experience we've had in the last 24 months.

4 marzo 2019
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Risposta di Holden Property Group

Many thanks for the 'bucking the trend' review Simon, we do strive to make our tenants happy and give them a stress free time in their properties. Glad to have you and your friends as our tenants and as ever give us a call if you need any help.
Best
Julia and the HPG Team

Valutata 5 stelle su 5

Rented from HPG in 2017-2018

Loved HPG, absolutely amazing managing agents. Julia Piper was really kind, friendly and efficient, getting back to all our requests promptly and delivering excellent service throughout. An engineer was sent out whenever we needed one (even for small touch-ups). When we arrived in the building, there was a welcome card and bottle of wine waiting and birthday cards sent to us both later in the year - I'd would recommend them without reservation.

8 febbraio 2019
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Risposta di Holden Property Group

Hi Nadia

Thank you so much for the lovely review, it means a great deal to us.

We wish you all the very best and as ever, do contact us if you ever need anywhere again.

HPG Team!

Valutata 5 stelle su 5

Very efficient, fair and reliable

Holden are one of the best estate agents I've been with. We had a bit of an issue at the beginning of my tenancy but even that was resolved fairly.
They are quick to respond to any inconsistencies in the house, even menial things.
I hope to stay with Holden for as long as I can and would recommend them as an estate agent to anyone.

10 gennaio 2019
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Risposta di Holden Property Group

Dear Anna

Many thanks for your kind words, it means a great deal to us! We are delighted you have renewed your tenancy to stay in your home a little longer, as ever, do let us know if there is anything else we can do to help.

Best wishes
Julia

Valutata 5 stelle su 5

My HPG experience

The team were very nice from the process of viewing to actually moving in.
The documentation process was easy and they were very patient with me whilst gathering all the necessary documents required. Prompt at responding to emails if I had any concerns.
They checked in even after moving. Lovely team to work with whilst trying to find a new home in London. I was passed on to Julia who was very good with me and the team in general are lovely.

4 dicembre 2018
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Risposta di Holden Property Group

Dear Chelsea

Thank you so much for the lovely review and so glad that you had a good experience! I hope you enjoy your lovely new home and please let us know if there is anything further we can do for you.

Best wishes
Edd

Valutata 5 stelle su 5

Recommended if you want reliability!

Would certainly recommend this team if you're looking for somewhere secure and reliable to rent. They are organized and communicate very well to their tenants. The building itself is great and any work that needs doing they usually communicated to you well in advance. I've previously rented in Sheffield and the company that ran my flat there were terrible. Very happy with these guys now.

19 novembre 2018
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Risposta di Holden Property Group

Dear Paul - many thanks for your review, really kind! Delighted that you are enjoying the building and do keep in touch should you require anything else. Best wishes, Edd

Valutata 5 stelle su 5

Fantastic service for a first time renter, Julia Piper was amazing!

As a first time renter, I was looked after by Julia Piper and couldn't recommend her or Holden highly enough. Julia was in close contact with me from start to finish to keep me informed and reassured of the progress of my move. Post check-in Julia has remained in contact and has helped me to resolve any questions or queries I have had. The property itself is fantastic, well decorated and modern throughout. All in all I couldn't be happier and I would have given Holden and Julia in particular 10 stars if it was possible!

17 novembre 2018
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Risposta di Holden Property Group

Dear Josh - Thank you so much for the kind review. Julia is a great member of the team and a real asset so we are delighted that she has been recognised specifically! Hope that you continue to enjoy your new home and please do not hesitate to get in touch should you need. Best wishes, Edd

Valutata 5 stelle su 5

HPG has been a breath of fresh air…

HPG has been a breath of fresh air compared to our last agents. They are quick with repairs and replying to emails. Before moving in, we had a number of requests and they were able to accommodate us.

An easy recommend for me.

12 novembre 2018
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Risposta di Holden Property Group

Dear Matt, Thank you so much for your kind review and really glad you are happy. Do keep in touch and let me know if there is anything else we can do to help. Best wishes, Edd

Valutata 5 stelle su 5

We would highly recommend HPG

We would highly recommend HPG. We have been tenants of Holden Property Group for over 6 years. They are polite and friendly. The building is nicely decorated, well maintained and situated in a great location. The allocated parking is an added bonus.

9 novembre 2018
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Risposta di Holden Property Group

Many thanks Shirani and really glad that you are staying with us for another term. Its great to have such a professional firm within the building and always such a pleasure to see you in the corridors. No doubt speak soon, Best wishes, Edd

Valutata 5 stelle su 5

Extremely recommended!

My wife and I are clients of HPG for about a year now. We are very happy with the customer service they are providing. Top of the class communications and extremely quick response.
I would recommend them every day, they deserve every single of their 5 stars.

8 novembre 2018
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Risposta di Holden Property Group

Hi Dimitar, Many thanks for your kind review and so glad that you are happy with the service. Keep in touch and do let us know if there is anything else we can do for you. Best wishes, Edd

Valutata 5 stelle su 5

Amazing and friendly people

Amazing and friendly people. never had any problems, easy to get in contact with and will resolve any issues promptly. would completely recommend them to anyone looking for property!

7 novembre 2018
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Risposta di Holden Property Group

Hi Megan, many thanks for the kind review! Do let us know if you make any recommendations, as we provide a generous reward for referrals! Hope you continue to enjoy your home and give us a call if there is anything further we can do for you. Best wishes, Edd

Valutata 5 stelle su 5

Me and my Boyfriend have just moved…

Me and my Boyfriend have just moved from our hometown. HPG have been extremely helpful in the process and made us feel right at home, the property is beautiful and professional.

4 novembre 2018
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Risposta di Holden Property Group

Many thanks Sommer and I am so pleased that we made the transition from your home town as easy as possible for you. Do keep in touch and let us know if there is anything further we can do to help. Best wishes, Edd

Valutata 5 stelle su 5

Holden property group are serious…

Holden property group are serious people, doing properly things they should do. Im staying with Them for last 4 years and we needed some action from agency several times, they always react and never felt ignored.
One thing i didn't know before is Agency is They can understand alot more if situation does require, I mean when i couldnt pay all money because my wife was ill, i couldnt work for one month, they let me pay in parts.
They help me to go throught life problems, even if they didn't have to.
Thank You!.

4 novembre 2018
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Risposta di Holden Property Group

Dear Lukasz and Kasia, Many thanks for your kind review. It has been a real pleasure having you and your family with us for so long and I really hope it will continue. Do let us know if there is anything further we can do to help. Best, Edd

Valutata 5 stelle su 5

Very satisfied commercial tenants

We've been commercial tenants of Holden Property Group for 4 years and we are very happy with their service. They are easy to deal with and helpful with resolving any problems that arise. The building we occupy is fitted out to a high standard and is clean and well maintained.

We have no complaints and would recommend HPG to any prospective commercial tenant.

2 novembre 2018
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Risposta di Holden Property Group

Dear all at Newton's - many thanks for your kind review. It is a real pleasure having such an inventive firm in the building and your drinks are superb! No doubt see you soon.. best wishes, Edd

Valutata 5 stelle su 5

The well run Holden Property Group.

The guys who run the Holden Property Group have been nothing but friendly & helpful. The flats are clean, well maintained & safe. We are super happy to have rented from them & have had no problems that they have not rectified immediately. Can't recommend them highly enough.

2 novembre 2018
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Risposta di Holden Property Group

Many thanks Richmond! It is a pleasure to you have you and your family with us and long may it continue! Of course, if you have any friends looking for a new home just let us know, we offer a generous reward for referrals! Best wishes, Edd

Valutata 5 stelle su 5

Having just renewed our contract for…

Having just renewed our contract for another year, I can honestly say that Holden Property Group have been nothing but professional, efficient and helpful throughout. It’s very reassuring to have familiar names to go to and Edd, Julia and Jo have all been exceptional. Nothing is too much trouble and they always keep you updated with everything. Their regular contractors are also a great reflection on the team. Keep up the good work!

1 novembre 2018
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Risposta di Holden Property Group

Many thanks, Charlotte, for your kind words and very pleased that you are happy with your home and our service. We will of course endeavour to keep up the good work! Best wishes, Edd

Valutata 4 stelle su 5

Very efficient at dealing with any…

Very efficient at dealing with any issues. Our property co-ordinator is friendly, helpful and very responsive. Happy to recommend.

1 novembre 2018
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Risposta di Holden Property Group

Hi Alice, Many thanks for your review and kind words! Do keep in touch and let us know if there is anything else we can help with. Best wishes, Edd

Valutata 5 stelle su 5

Excellent company

Excellent company, we are very happy that our choise is exactly this agency. Everyrhing is very easy and quicly with them . Everyone who works there is very polite and professional.

18 ottobre 2018
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Risposta di Holden Property Group

Many thanks for your kind words Neli - so glad you are happy. Do keep in touch and let us know if there is anything else you need. Best wishes, Edd

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