Didn’t fancy risking delivery to door from experience of damage for other goods by post recently. So used hmv click and collect as was an LP gift. York store were very friendly and service great.
L'azienda ha risposto
Sede
Cambia sede10A Coney Street, YO1 9NA York, GB
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Scopri cosa dicono le persone
I placed on order to be delivered to the store. It arrived within a couple of days. The staff promptly found my order upon collection. I have used this method on several occasions and never yet had a... Leggi di più
L'azienda ha risposto
Cheaper than a well-known ... marketplace, with an easier to access warranty should it prove necessary. But they're JBL which has been fine previously. Friendly, trouble-free collection from our local... Leggi di più
L'azienda ha risposto
Serviced by 2 very friendly staff in York - always like a bit of old skool politeness and helpfulness. Delivery of my order was quicker than expected too, and much appreciated as I was going on holida... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - York
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
10A Coney Street, YO1 9NA, York, Regno Unito
4,6
Eccellente
524 recensioni
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Fast delivery and earlier than expected
Product arrived in perfect condition, and was delivered two days earlier than expected.
23 marzo 2026
Risposta di hmv (UK) - York
Hi Mr
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Super quick delivery!
23 marzo 2026
Risposta di hmv (UK) - York
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
pre-order not ready on launch day
Pre-ordered the BTS album. It wasn't ready on launch day but was on the shop. I could have just picked one up from the shelf. Waste of time.
26 marzo 2026
Risposta di hmv (UK) - York
Hi Emma
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Risposta di hmv (UK) - York
Hello,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service from hmv parcel…
Excellent service from hmv parcel delivered promptly I would definitely recommend hmv. Keep up the good work
25 marzo 2026
Risposta di hmv (UK) - York
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order on-line and to use click…
Easy to order on-line and to use click and collect. Young man who served me on collection was friendly, courteous and helpful.
13 marzo 2026
Risposta di hmv (UK) - York
Hi Sheila
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - York
Hello Billy,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very friendly costumer service at hmv…
Very friendly costumer service at hmv my parcel was ready for pickup. And pleased with my purchase
5 marzo 2026
Risposta di hmv (UK) - York
Hi Denise,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - York
Hello Anne
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to use site
Easy to use site, helpful customer service, who keep you updated on your order.
1 marzo 2026
Risposta di hmv (UK) - York
Hi Alison
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service quick and reliable a good…
Great service quick and reliable a good old fashioned name to trust
23 febbraio 2026
Risposta di hmv (UK) - York
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Everything happened as it should.
Everything happened as it should.
Team member at hmv york ..great service.
21 febbraio 2026
Risposta di hmv (UK) - York
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great initial service at the store in…
Great initial service at the store in York to establish whether the item was available for order. And then a very quick delivery, faster than was promised. Very pleased.
16 febbraio 2026
Risposta di hmv (UK) - York
Hi Richard
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Wanted a particular DVD
Wanted a particular DVD, searched online, HMV had the best price (33% off), went into the store, ordered it, free delivery to the store, got an email to say it arrived, went into the store and picked it up and, boom - that was that! What's not to like? 😋
14 febbraio 2026
Risposta di hmv (UK) - York
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered a DVD keeps skipping
Ordered a DVD, keeps skipping in DVD player, not worth the cost of sending it back. I live in lreland, DVD came from the UK. Would not order again sadly, was so disappointed as we were all looking forward to watching this movie.
10 febbraio 2026
Risposta di hmv (UK) - York
Hi Marie
Thank you for taking the time to leave us a review. We are sorry to hear your item was faulty apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Risposta di hmv (UK) - York
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - York
Hi Natalie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The gentleman up stairs at hmv and the lady on the front desk at hmv.
The gentleman up stairs at hmv, was a credit to your business. I bought a Neil Diamond album and reserved a Ben Barnes album.
Also the lady I picked the cd up from absolutely a pleasure to talk to them both.
3 febbraio 2026
Risposta di hmv (UK) - York
Hi Louise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Well happy with the service can't fault…
Well happy with the service can't fault you 100
19 gennaio 2026
Risposta di hmv (UK) - York
Hi Jason,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - York
Hi Adam
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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