hmv (UK) - Wolverhampton Recensioni 

308
TrustScore 4.5 su 5

4,7

8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

HMV are great , a trusted company , ordering is easy , kept informed regarding delivery , If I use click & collect Wolverhampton is my local store and they are a pleasure to deal with. Highly recomme... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Purchased some things from the website for collection from my local store, order was despatched very quickly arrived as store within 2 days and collection was easy! (Quick shout out to the staff in th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di musica
  2. Negozio di CD
  3. Negozio di DVD
  4. Negozio di dischi
  5. Negozio di impianti audio domestici
  6. Negozio di t-shirt

Informazioni su hmv (UK) - Wolverhampton

Scritti dall'azienda

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Scritti dall'azienda

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informazioni di contatto

  • 8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

308 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(308)

29.874 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

HMV are great

HMV are great , a trusted company , ordering is easy , kept informed regarding delivery , If I use click & collect Wolverhampton is my local store and they are a pleasure to deal with. Highly recommended. *****

14 agosto 2026
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Risposta di hmv (UK) - Wolverhampton

Hi Lynn

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

I pre ordered my product

I pre ordered my product, it came on time and in good condition

20 agosto 2026
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Risposta di hmv (UK) - Wolverhampton

Hello Paul

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Friday 13th Blu-ray

Really good price and fast free delivery 🚚

23 agosto 2026
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Risposta di hmv (UK) - Wolverhampton

Hello Anna

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

STAFF WAS REALLY NICE

STAFF WAS REALLY NICE. BIG UP HMV x

18 agosto 2026
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Risposta di hmv (UK) - Wolverhampton

Hi Ronnie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 1 stelle su 5

"A strange experience this time"

A strange experience this time, an innocent comment about a carrier bag turns into some kind of perceived slight by the man serving me. The CD is put down on the counter as if a carrier bag isn't being offered, I mentioned that I'd like a bag and that I was likely to leave it down, I was made to repeat myself twice as if this individual was having difficulty,or was hell bent on embarrassing me. If you don’t have the skills to deal with members of the public, or perhaps people you have an axe to grind with, find another place to work. And if you are so thin skinned and puerile you can't interact with a customer without breaking out in hives, I suggest that you take a long look in the mirror and ask yourself are you really cut out to work in retail? What made this experience worse is the plastic gate inside the CD is broken and now I have to return it, just great! If these two people, one of whom was a woman,worked for me, I'd sack them, they treat their workplace as if it were their own little world where they include or exclude who they feel like!

21 agosto 2026
Non scritta su invito
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Risposta di hmv (UK) - Wolverhampton

Hello John1973

Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Valutata 4 stelle su 5

My experience with the staff that…

My experience with the staff that worked at HMV were very Harold thought squat please with the outcome of the items that I have selected and they arrived on time thank you to all the stuff that were there and available

17 agosto 2026
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Risposta di hmv (UK) - Wolverhampton

Hi Dexter

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valutata 5 stelle su 5

Excellent service

Excellent service

18 agosto 2026
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Risposta di hmv (UK) - Wolverhampton

Hello Neil

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Exceptional service

Exceptional service

13 agosto 2026
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Risposta di hmv (UK) - Wolverhampton

Hi Patricia

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

The assistant looked up some dvds l was…

The assistant looked up some dvds l was interested in and she found one of them for me straight away she ordered the item and l was kept in touch regarding the process throughout.

10 agosto 2026
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Risposta di hmv (UK) - Wolverhampton

Hi Pat

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 5 stelle su 5

The customer service I received

The customer service I received, and the quality of the service.
They helped in all aspects of the service Ineeded on the day.

29 luglio 2026
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Risposta di hmv (UK) - Wolverhampton

Hi Michael

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Friendly Staff

Very friendly staff are the key to me giving that rating as they are not pushy but have extensive knowledge of all music/ film genres.

29 luglio 2026
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Risposta di hmv (UK) - Wolverhampton

Hi PETER

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

Took care of my package

Fast service and excellent packaging

2 agosto 2026
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Risposta di hmv (UK) - Wolverhampton

Hi susan

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

Great customer server and amazing staff…

Great customer server and amazing staff 👏

28 luglio 2026
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Risposta di hmv (UK) - Wolverhampton

Hi christopher

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Very helpful store assistant

The store assistant checked if the dvd I wanted was in stock and then ordered it for me. He was very efficient and helpful and explained how I would be notified when the item had been delivered to the store for me to collect.

21 luglio 2026
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Risposta di hmv (UK) - Wolverhampton

Hi Sandra

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Easy smooth transition

Purchased some things from the website for collection from my local store, order was despatched very quickly arrived as store within 2 days and collection was easy! (Quick shout out to the staff in the wolverhampton store super friendly!!) Would definitely order again!

24 luglio 2026
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Risposta di hmv (UK) - Wolverhampton

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Customer service are brilliant 👏

Had a problem with my purchase, and customer service were very friendly and helpful. Thank you 😊.

18 luglio 2026
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Risposta di hmv (UK) - Wolverhampton

Hello David

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 4 stelle su 5

Good all around service

Good all around service

18 luglio 2026
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Risposta di hmv (UK) - Wolverhampton

Hello ROBIN

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Valutata 5 stelle su 5

Staff are always pleasant and helpful…

Staff are always pleasant and helpful when I’m in the store. Whether it’s something they sell instore or if they have to order it for me,they can’t be more helpful. The Wolverhampton store has a great team in there and they are a credit to your company.

7 luglio 2026
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Risposta di hmv (UK) - Wolverhampton

Hi ANDREW

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Staff was really helpful with finding…

Staff was really helpful with finding the DVD I wanted, and price was very good was also fast having it delivered to the store for me just pick up. Thank you to the staff who helped me really appreciate.

10 luglio 2026
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Risposta di hmv (UK) - Wolverhampton

Hi pauline

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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