Visited hmv store in wigan 30/10/24 gentleman called Steven went above and beyond his duties to help us purchase a record that we desperately wanted . He tried their website and no luck and then trie... Leggi di più
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Sede
Cambia sedeUnit 1, 19 Grand Arcade,, WN1 1BH Wigan, GB
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Two young female assistants behind counter today, one was dealing with an elderly man and one was dealing with my enquiry. She found what I wanted on the computer and ordered it. She was friendly and... Leggi di più
L'azienda ha risposto
It’s really a pleasure to deal with people in store who know their job and add the human face to online shopping. Having goods delivered is useful but we need the physical shop where we can interact a... Leggi di più
L'azienda ha risposto
At the Wigan store. One DVD I had been looking for elsewhere was actually in stock and very reasonably priced. Another DVD I had found impossible to find except on line, at a high price. A colleague a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Wigan
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
Unit 1, 19 Grand Arcade,, WN1 1BH, Wigan, Regno Unito
4,6
Eccellente
176 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I got notice to go for my.DVD and my…
I got notice to go for my.DVD and my friend went to pick ot up from the Wigan store
I am very happy with my D V D Michael
13 agosto 2026
Risposta di hmv (UK) - Wigan
Hi Margaret
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good experience
Manager organised cd order and i was contacted within a few days to pickup order.
Manager helpful and informative.
11 agosto 2026
Risposta di hmv (UK) - Wigan
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Wigan
Hi Tony
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Wigan store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Risposta di hmv (UK) - Wigan
Hello kevan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Poppy Playtime: CatNap poster
Staff was nice and polite, order came as described in excellent condition
9 giugno 2026
Risposta di hmv (UK) - Wigan
Hi Dylan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ignorant staff
Ignorant staff, very unhelpful.
Will never use or recommend the Wigan store again
6 giugno 2026
Risposta di hmv (UK) - Wigan
Hello Pete
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
I wouldn't say it was a great…
I wouldn't say it was a great experience, after all it was just buying a cd, the shop worker was helpful when I couldn't find the cd, she ordered it in online for me and it was delivered promptly, so no complaints
27 maggio 2026
Risposta di hmv (UK) - Wigan
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
great for records
its hmv. they've always been decent. good prices. great delivery. i pre ordered a record and it was delivered 2 days before release.
23 gennaio 2026
Risposta di hmv (UK) - Wigan
Hi Aiden
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Wigan
Hi Carl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Apart from delivery time
Apart from delivery time, my experience was good. The staff at my chosen store were helpful and friendly.
13 maggio 2026
Risposta di hmv (UK) - Wigan
Hi Ellen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Turntable
Professional I’ve been shopping with HMV for first time, and their online service is just as reliable as their stores. My order arrived well-packaged—which is vital for vinyl—and the delivery was prompt. Great to see a classic brand still delivering top-tier service
1 maggio 2026
Risposta di hmv (UK) - Wigan
Hi Mr Jan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered a CD to collect in store 3…
I ordered a CD to collect in store 3 weeks ago, have not received my order still waiting.
13 aprile 2026
Risposta di hmv (UK) - Wigan
Hi Mallcom
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Customer services were fab with dealing…
Customer services were fab with dealing with my problem ..
I also called in the hmv store (wigan)
Who were more than happy to deal with my problem and point me in the right direction
30 marzo 2026
Risposta di hmv (UK) - Wigan
Hi Yvette
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV experience
Always good service at hmv, the guy in the Wigan store super helpful and professional
31 marzo 2026
Risposta di hmv (UK) - Wigan
Hi Gudmundur,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Wigan
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It's great to have a good music shop in…
It's great to have a good music shop in the heart of Wigan, friendly service all round.
25 marzo 2026
Risposta di hmv (UK) - Wigan
Hi Joseph
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Wigan store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
My second home
I go to HMV so much it’s like my second home! One of the workers Jas is so sweet and helpful! Best customer service ever. I’m always going back! Nothing but positive feedback for the staff!
25 marzo 2026
Non scritta su invito
Risposta di hmv (UK) - Wigan
Hi Phoebe,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Wigan
Hi Amelia,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Album Delivery
My order arrived exactly when it was supposed to, and I was kept informed all along the way by e-mail. Fantastic service.
15 marzo 2026
Risposta di hmv (UK) - Wigan
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Wigan
Hi Lynne,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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