hmv (UK) - Warrington Recensioni 

231
TrustScore 4.5 su 5

4,7

85 / 86 Golden Square,, WA1 1QE Warrington, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

HMV in Warrington's Golden Square shopping centre is quite small but packed with a wide selection of music and more! I found a recently released CD by one of my favourite artists, that I didn't even k... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have allways bought from hmv i use to go andys and zodiac records when they were in the old fish market area

L'azienda ha risposto

Valutata 5 stelle su 5

Went into the Warrington store to purchase a new release. Unfortunately, it wasn’t in-store but the assistant (Beth) was very helpful, ordered it for me and arrived in the store within 2 days. Very h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After being frustrated by not being able to use my gift card online Beth H was very helpful and patient in ordering my DVD in-store. I picked a quieter time as I am slower than younger customers and o... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di musica
  2. Negozio di CD
  3. Negozio di DVD
  4. Negozio di dischi
  5. Negozio di impianti audio domestici
  6. Negozio di t-shirt

Informazioni su hmv (UK) - Warrington

Scritti dall'azienda

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Scritti dall'azienda

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informazioni di contatto

  • 85 / 86 Golden Square,, WA1 1QE, Warrington, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

231 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(231)

30.110 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Efficient service

Staff friendly and order taken efficiently. Order fulfilled quickly (ahead of estimated delivery date). Very pleased.

18 marzo 2026
Logo di hmv (UK) - Warrington

Risposta di hmv (UK) - Warrington

Hi Michael

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

had a problem with one of my purchases

had a problem with one of my purchases, the aftercare service was sublime.

12 marzo 2026
Logo di hmv (UK) - Warrington

Risposta di hmv (UK) - Warrington

Hi Simon, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

The staff are always helpful

The staff are always helpful, professional, polite, respectful, knowledgeable and talk to me. They are nice to have a conversation with and make my visits enjoyable.

26 febbraio 2026
Logo di hmv (UK) - Warrington

Risposta di hmv (UK) - Warrington

Hello Charles, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

The staff were great in helping me with…

The staff were great in helping me with getting my Blu,ray and ordering it for me

15 febbraio 2026
Logo di hmv (UK) - Warrington

Risposta di hmv (UK) - Warrington

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 1 stelle su 5

Refund policy needs reviewing!!!

Refund policy needs reviewing! I had a bad experience purchasing an item online. Travelled to the nearest HMV which was 6-7 miles away to seek a refund. Told at the till exchange or credit note. You can return via online, attempted this and you are charged more money £3-£4 extra to have shipped back to the company. What a load of time wasting, full refund should be given by the store, which is HMV. Tried to contact HMV directly extra charge to my phone bill due to 084 number. This problematic purchase has put me off shopping with the company.

After receiving a reply to my review it still is the case I mentioned. Awkward way of dealing with a return when most stores will and do returns to store FREE. Less hassle for customers and more likely to shop again with the brand. That reply just repeated what I said and offered no actual help. I'm sure a managers discretion at stores could be applied for sorting and dealing with returns.

10 febbraio 2026
Logo di hmv (UK) - Warrington

Risposta di hmv (UK) - Warrington

Hi there, thanks for reaching out and making us aware of your thoughts regarding our returns policy. We are sorry to hear of your disappointment with regards to our returns policy. As the store would have informed you; our high street stores are only able to offer exchanges for online orders and as such if you require a refund, you would need to return this to us. If the item was merely unwanted then there would be a service charge applied however if the item was faulty/damaged, the returns label would be pre-paid.

You mention attempting to call us, however please be aware that only our high street stores use 084 numbers. Our customer service team can be reached directly on 0333 3234 754 9am-5pm, Monday to Friday. You are also welcome to contact us through email at website.service@hmv.co.uk. 

We pride ourselves on the service that we offer but we rely on customer feedback in order to move forward and keep improving. We would therefore like to thank you for taking the time to make us aware of your thoughts.

Valutata 5 stelle su 5

Counter staff at the Warrington branch…

Counter staff at the Warrington branch were very helpful and ordered the vinyl I wanted to be delivered to my home address.

7 febbraio 2026
Logo di hmv (UK) - Warrington

Risposta di hmv (UK) - Warrington

Hi Anthony

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Warrington store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Valutata 5 stelle su 5

Very satisfied

Simple, easy, user friendly and delivered in good time.

2 febbraio 2026
Logo di hmv (UK) - Warrington

Risposta di hmv (UK) - Warrington

Hi richard

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Five star

Five star 5*

17 gennaio 2026
Logo di hmv (UK) - Warrington

Risposta di hmv (UK) - Warrington

Hi Amanda

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

From finding what I wanted to ease of…

From finding what I wanted to ease of ordering and paying to delivery.wonderful,seamless service

19 gennaio 2026
Logo di hmv (UK) - Warrington

Risposta di hmv (UK) - Warrington

Hi Claire, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Emailed to say my order was delivered…

Emailed to say my order was delivered and ready too collect on the release date

Easy to collect package perfect ie no dinks or marks.

15 gennaio 2026
Logo di hmv (UK) - Warrington

Risposta di hmv (UK) - Warrington

Hi Luke

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Fast service

Fast service

17 gennaio 2026
Logo di hmv (UK) - Warrington

Risposta di hmv (UK) - Warrington

Hi Kurt,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 4 stelle su 5

I got my package in perfect condition

I got my package in perfect condition, it would 5 stars but they left it in the open behind my gate. Luckily my neighbour picked it up. I feel that’s more of a Royal Mail thing so I seriously would buy again

14 gennaio 2026
Logo di hmv (UK) - Warrington

Risposta di hmv (UK) - Warrington

Hi 

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valutata 5 stelle su 5

Harder to find item was in stock online…

Harder to find item was in stock online and shipped to the store, ordered and collected with no issues at all. Box was a bit cumbersome so we placed it in a bag outside and the store disposed of the extra packaging. Great service and My partner is over the moon with her loungefly bag for the wedding!

13 novembre 2025
Logo di hmv (UK) - Warrington

Risposta di hmv (UK) - Warrington

Hi Chris

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Always prompt delivery

Always prompt delivery . Always find what I want on hmv.

9 gennaio 2026
Logo di hmv (UK) - Warrington

Risposta di hmv (UK) - Warrington

Hello June, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Exstraudenary

Exstraudenary

19 novembre 2025
Logo di hmv (UK) - Warrington

Risposta di hmv (UK) - Warrington

Hi shaun

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Ordered some vinyl on line to pick up…

Ordered some vinyl on line to pick up in store. Good communication throughout and no issue's during pick up.

3 gennaio 2026
Logo di hmv (UK) - Warrington

Risposta di hmv (UK) - Warrington

Hi Ian

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

Reliable

Order was on time - no hassle

15 dicembre 2025
Logo di hmv (UK) - Warrington

Risposta di hmv (UK) - Warrington

Hi Steve

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Well stocked, prompt service.

Good stock of the impromptu items I bought and safe storing of pre-orded item.

19 dicembre 2025
Logo di hmv (UK) - Warrington

Risposta di hmv (UK) - Warrington

Hi Robert

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più