hmv (UK) - WakefieldRecensioni 

180
TrustScore 5 su 5

4,8

Unit G18, Trinity Walk, WF1 1QS Wakefield, GB


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Scopri cosa dicono le persone

Valutata 3 stelle su 5

Yet another vinyl which had to go back for a 2nd replacement due to scratching & Jumping on same track in same place .

L'azienda ha risposto

Valutata 5 stelle su 5

Went into store for a Country cd wasn't out staff placed an order for delivery to me was quick and easy came on time was very pleased Glad we still have HMV store's 👍 From service to the order and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Meeting jane mcdonald was absolutely incredible at hmv wakefield. The lovely young man (i think his name was travis) took such great photos off us so i am extremely greatful to him.

L'azienda ha risposto

Valutata 5 stelle su 5

The staff are very helpful. I am blind impaired and the gentleman serving me looked up what I needed, compared prices and other stores for me. I tried other shops and the staff did not want to know. T... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di musica
  2. Negozio di CD
  3. Negozio di DVD
  4. Negozio di dischi
  5. Negozio di impianti audio domestici
  6. Negozio di t-shirt

Informazioni su hmv (UK) - Wakefield

Scritti dall'azienda

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Scritti dall'azienda

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informazioni di contatto

  • Unit G18, Trinity Walk, WF1 1QS, Wakefield, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

180 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(180)

30.014 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The staff are always polite and very…

The staff are always polite and very helpful, even to their knowing my tastes in music and making fitting suggestions for artists I haven't heard before.

19 novembre 2025
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Risposta di hmv (UK) - Wakefield

Hello Karl

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 3 stelle su 5

Staff were excellent but HMV let down…

Staff were excellent but HMV let down by their supposedly automatic email system advising that the CD had arrived at the local store. Hannah Peel CD is great though.

15 novembre 2025
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Risposta di hmv (UK) - Wakefield

Hi Mick,

Thank you for leaving a review.

We love receiving feedback from our customers and will do our best to earn those last stars from you next time. 

In regards to the automatic replying system functionality, we apologise for any inconvenience that this may of caused. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

Kind Regards,
hmv Customer Service Team

Valutata 5 stelle su 5

Good customer service

16 novembre 2025
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Risposta di hmv (UK) - Wakefield

Hi Annie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Great customer service

Came into store to pick up a pre order funko pop the lady who help me with my item was lovely and friendly never been to this store or place b4 as I do have anxiety and so on but here was lovely to visit so if you get chance give it a look lovely little store and lovely people glad I got what I needed hope to visit again soon

28 ottobre 2025
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Risposta di hmv (UK) - Wakefield

Hello Jason

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store. We’ll pass this on to the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

Valutata 5 stelle su 5

Happy that we still have HMV on high street

Very happy with the service , chap I saw in the shop was friendly,and helpful ,didn’t have to wait long to pick this item up as ordered online.

25 ottobre 2025
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Risposta di hmv (UK) - Wakefield

Hi Graham

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Delivery was so fast that I was so…

Delivery was so fast that I was so impressed

22 ottobre 2025
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Risposta di hmv (UK) - Wakefield

Hi Sophie

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

Brilliant experience

Brilliant experience, the lovely man who served me even got me 50% discount with a code, nothing was too much trouble.

6 ottobre 2025
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Risposta di hmv (UK) - Wakefield

Hello Joanne, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Online to store collect …

Good search engine for online purchases and being able to collect from nearby stores

6 ottobre 2025
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Risposta di hmv (UK) - Wakefield

Hi Bohdan

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Exceptional service

Ordered a new release box set a week before the release date, arrived on time, very well packed, very helpful with the order in store.

7 ottobre 2025
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Risposta di hmv (UK) - Wakefield

Hi Colin

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5
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Risposta di hmv (UK) - Wakefield

Hello Remington,

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Easy to order online and choose collect…

Easy to order online and choose collect from any store. Good notifications re; dispatch and when ready to collect with clear instructions. Staff very efficient and friendly. Thanks.

24 settembre 2025
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Risposta di hmv (UK) - Wakefield

Hello Liam,

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 4 stelle su 5

Actually got my music on day of…

Actually got my music on day of release, staff very polite let me leave item behind till so I could have a good look round store

10 settembre 2025
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Risposta di hmv (UK) - Wakefield

Hi customer

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valutata 5 stelle su 5

Easy to use

Easy to use. Got what I wanted at a good price.

11 settembre 2025
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Risposta di hmv (UK) - Wakefield

Hello Russ, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Kept me informed when item had been…

Kept me informed when item had been despatched and when it was ready to be collected.

20 agosto 2025
Logo di hmv (UK) - Wakefield

Risposta di hmv (UK) - Wakefield

Hi James

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Smooth process online and at pickup

Ease of online process and appropriate security checks at time of pickup in-store.

23 agosto 2025
Logo di hmv (UK) - Wakefield

Risposta di hmv (UK) - Wakefield

Hi John

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

good service

Good service. Kept me informed of progress of my order by e-mail. Staff pleasant when I collected m order.

16 agosto 2025
Logo di hmv (UK) - Wakefield

Risposta di hmv (UK) - Wakefield

Hello John

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Good service and very helpful

Good service and very helpful

28 luglio 2025
Logo di hmv (UK) - Wakefield

Risposta di hmv (UK) - Wakefield

Hi Richard

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Hard to find item at a great price sent…

Hard to find item at a great price sent to my local store in superquick time

27 luglio 2025
Logo di hmv (UK) - Wakefield

Risposta di hmv (UK) - Wakefield

Hi CRA

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 4 stelle su 5

Case was broken as not wrapped up good enough in the packaging.

Ordered Blu-ray to the store case was broken as not wrapped up good enough in the packaging so I had to return to the store to sort out my item. Staff member swapped the case over so excellent customer service in the store, but the packaging needs to be better.

27 luglio 2025
Logo di hmv (UK) - Wakefield

Risposta di hmv (UK) - Wakefield

Hi Customer

Thank you for taking the time to leave us a review. We are sorry to hear about the issue with your item, apologies for any inconvenience caused. We appreciate receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valutata 5 stelle su 5

The staff was really helpful and polite…

The staff was really helpful and polite when I asked for the book and cd and they said they wasn't in store but could order them so they ordered them for me !
And when they arrived in store the staff was again very helpful and polite and I asked for something but I wasn't in but they said that they would be ordering more so I said I'd have look on my next visit

11 luglio 2025
Logo di hmv (UK) - Wakefield

Risposta di hmv (UK) - Wakefield

Hi Vicki

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

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