Wez was just great, so polite and talkative. Normally all the folks in HMV are so helpful and kind - its why I love shopping there and I don't think I could ever shop anywhere else for my 4Ks,CDs and... Leggi di più
L'azienda ha risposto
Sede
Cambia sede216 Royal Victoria Place Shopping Centre, TN1 2SS Tunbridge Wells, GB
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It’s been a long time since I’ve purchased a proper record and they seem to cost a lot more now!!! However the service I got from HMV Tunbridge Wells store was excellent the LP was not in stock at the... Leggi di più
L'azienda ha risposto
Ordered the limited edition Gary Numan Telekon red splash vinyl version, having missed out in the beginning it came back on sale, got an email from HMV that’s it’s available again , I ordered it strai... Leggi di più
L'azienda ha risposto
The whole delivery system was well done. I got updated regularly from 1) Order, 2) Despatch and 3) Arrival. I preferred picking my order up from the shop due to multiple residents at my flat and after... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Tunbridge Wells
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
216 Royal Victoria Place Shopping Centre, TN1 2SS, Tunbridge Wells, Regno Unito
4,7
Eccellente
121 recensioni
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Top class service
The member of staff was very friendly and helpful. He dealt with all my questions with great professionalism, making the shopping process very easy.
17 novembre 2025
Risposta di hmv (UK) - Tunbridge Wells
Hi Tracey
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Tunbridge Wells store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Risposta di hmv (UK) - Tunbridge Wells
Hello Kevin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Brilliant store
Brilliant store
Staff are great so helpful
Old sckool high street shop we should treasure.
Thank you
20 novembre 2025
Risposta di hmv (UK) - Tunbridge Wells
Hi Jonathon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff
17 novembre 2025
Risposta di hmv (UK) - Tunbridge Wells
Hi clive
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service as always
Good service as always. We are lucky to have an hmv shop in our town.
5 novembre 2025
Risposta di hmv (UK) - Tunbridge Wells
Hello Gavin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service
Overall a very good experience form ordering to receipt in store. Very good friendly customer service upon collection
13 ottobre 2025
Risposta di hmv (UK) - Tunbridge Wells
Hi Dave
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful service.
13 ottobre 2025
Risposta di hmv (UK) - Tunbridge Wells
Hi Caroline,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy purchase
Easy to order via website. Emails kept me up to date. Delivered to store within promised time frame. Excellent product so far.
13 settembre 2025
Risposta di hmv (UK) - Tunbridge Wells
Hi James
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Risposta di hmv (UK) - Tunbridge Wells
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The guys in this shop are very helpful
The guys in this shop are very helpful and found the film I was after without knowing the exact name of the film only the characters in it.
Who needs the internet, I don’t!
17 agosto 2025
Risposta di hmv (UK) - Tunbridge Wells
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
DVD turned up at local store after…
DVD turned up at local store after email notification
2 agosto 2025
Risposta di hmv (UK) - Tunbridge Wells
Hi Kit
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
REsponsive when package arrived
REsponsive when package arrived. Cheerful helpful staff @ t Wells
4 luglio 2025
Risposta di hmv (UK) - Tunbridge Wells
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great...
Easy ordering and collection process and the staff in HMV TW are warm and welcoming
19 giugno 2025
Risposta di hmv (UK) - Tunbridge Wells
Hello Karine
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff member was incredibly helpful…
Staff member was incredibly helpful made the process easy and helped. With all my questions he is a real credit to your tunbridge wells store
22 giugno 2025
Risposta di hmv (UK) - Tunbridge Wells
Hi Christopher
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful assistant
Very helpful assistant, chatty, enthusiastic, interested in why I wanted the DVD. Explained how I would be kept updated about my order. Would definitely use them again - so much nicer dealing with an actual person than just online.
5 giugno 2025
Risposta di hmv (UK) - Tunbridge Wells
Hi Mrs Murray
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easypeasy DVDeesy
I had no problem ordering the DVD I wanted in store and it was delivered to the store within the stipulated time, I was also e-mailed to let me know it was ready to collect. The staff were helpful and attentive and I would certainly order through the Tunbridge Wells store in the future.
29 maggio 2025
Risposta di hmv (UK) - Tunbridge Wells
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Tunbridge Wells
The staff in the Tunbridge Wells store are absolutely amazing.
They are a very friendly bunch regardless of if you are buying in store or just picking up an online order .
They are a credit to hmv and I think a lot of other stores could learn a lot from their high class customer service.
9 maggio 2025
Risposta di hmv (UK) - Tunbridge Wells
Hi Stuart
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Knowledgable
Knowledgable, friendly and helpful staff. Great store with all the items we want as fans of music and film.
28 aprile 2025
Risposta di hmv (UK) - Tunbridge Wells
Hi Angus
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The bends is PEAK
The bends is peak music but why isn't blood sugar sex magik on deal 😞
23 aprile 2025
Risposta di hmv (UK) - Tunbridge Wells
Hi Cameron
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Very fast and efficient service.
28 marzo 2025
Risposta di hmv (UK) - Tunbridge Wells
Hi Tracy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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