I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... Leggi di più
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Unit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... Leggi di più
L'azienda ha risposto
I ordered 4 different films and the staff made it a really easy process for me and the emails telling me they were ready to collect allowed me to pick them up when I was ready
L'azienda ha risposto
Very quick delivery to local store. Staff pleasant and efficient.All worked perfectly. Payment online showed as Sun (newspaper) which was a surprise and concerning at first!
L'azienda ha risposto
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
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Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportScritti dall'azienda

Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, Regno Unito
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I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!

Risposta di hmv (UK) - Truro
So I ordered from HMV web site and pick it up from the shop as I did not know how big the parcel would be and would not be home.I go to the pay point at the shop and asked for it and was given it straight away so that was nice and quick. I go to HMV shop most Sundays to look around and do buy a DVD film .The staff are very helpful and quick in finding things in the shop that I can't find, and the shop is always very clean.

Risposta di hmv (UK) - Truro
I needed to order a dvd as the store were out of stock. This transaction was delt with very quickly and within 5 days I was able to collect my order. Great service

Risposta di hmv (UK) - Truro
Always a good experience.Friendly staff and efficient service

Risposta di hmv (UK) - Truro
The staff were very helpful the two times I have visited the shop in Truro. The first time I asked if they had a record in on vynil they had not but were happy to order it and have it delivered to my house. The second time they were quick at serving me and were very friendly and helpful.

Risposta di hmv (UK) - Truro
The person who helped me was so helpful and very polite

Risposta di hmv (UK) - Truro
Easy to do click and collect, updated daily about delivery and when to collect in truro....staff friendly and helpful.
Jw.

Risposta di hmv (UK) - Truro
I placed an order in-store, and was met by an extremely helpful young sales assistant. Item arrived in a matter of day, and was very well packaged. A first class experience from start to finish.

Risposta di hmv (UK) - Truro
As I was buying these items way in advance it was easier for me to use the click and collect facility and safer for me to have them delivered to my local store in Truro, everything went smoothly and the customer service was excellent.

Risposta di hmv (UK) - Truro
Although very busy, the staff member offered his help professionally and was very knowledgeable to answer our questions.

Risposta di hmv (UK) - Truro
I had it delivered to the store knowing I didn't have to worry about the post to my door easy to pick up there thank you

Risposta di hmv (UK) - Truro
We visited the Truro store where we we helped by Adrian, who provided us with excellent service. The item we wanted was not available in the store and the offer to order one in was not practical for us as we were not local to the town. Adrian then ensured that we would get what we wanted by arranging to have the item sent to our home. We received good old fashioned service of the best kind from Adrian who is a credit to HMV. Survey number: 24 - 350 - 2

Risposta di hmv (UK) - Truro
Good service. Don't buy on line,don't know how to,pensioner,so good for me.

Risposta di hmv (UK) - Truro
The staff in Truro store were absolutely brilliant & helped with ordering in store we were kept updated with delivery days & times, will definitely be using them again.

Risposta di hmv (UK) - Truro
I ordered a special edition 4k steelbook set and had it delivered to the store to make sure it arrived in the best shape and the manager and his team there were as always great and my order arrived in one piece and I was kept well informed and the hand over was super easy

Risposta di hmv (UK) - Truro
It was a simple way HMV went about trading , simple to order and pay , we will be using them again without hesitation

Risposta di hmv (UK) - Truro
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