Managed to get hold of a DVD for me which was out of stock free to store delivery wasn’t any inconvenience as was popping back over to the area the following week received emails on progress and to sa... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 206, Lakeside Shopping Centre, West Thurrock Way, Grays, RM20 2ZP Thurrock, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The choice available is quite incredible. With titles I'd forgotten and pleased to see. Though a little aggravating was with so many, it took too long to find a specific category amongst much larger g... Leggi di più
L'azienda ha risposto
Staff were amazing, especially Victor. Helped me locate a vinyl and also order a CD for collection. In-store collection a few days later was both quick and easy. The new location of the sto... Leggi di più
L'azienda ha risposto
Louis was pleasant in handing over my click and collect order of LPs. He was efficient in getting my package and ensured it everything was in order and he was giving it to the correct person. I had... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Thurrock
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
Unit 206, Lakeside Shopping Centre, West Thurrock Way, Grays, RM20 2ZP, Thurrock, Regno Unito
4,7
Eccellente
135 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good and easy service
Good and easy service - Easy to find goods and order and delivery to my local shop was on time and packaged perfectly
11 febbraio 2025
Risposta di hmv (UK) - Thurrock
Hello Mike
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Thurrock
Hi Frances
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Risposta di hmv (UK) - Thurrock
Hello Daniel
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
It came on time which I really loved.
22 gennaio 2025
Risposta di hmv (UK) - Thurrock
Hello Not
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Thurrock
Hi Deborah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Super helpful staff
Wasn’t able to find the product in store but a super helpful staff member ordered it for me and it was delivered to my home address promptly. Great service.
6 gennaio 2025
Risposta di hmv (UK) - Thurrock
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
CD price
CD price, quick despatch and delivery.
Option to collect at store, very convenient.
8 gennaio 2025
Risposta di hmv (UK) - Thurrock
Cheers Rosaline and we hope you enjoy the CD!
Helpfully
Wanted a vinyl, wasn’t in stock, ordered for me in store, was fast and helpful
7 gennaio 2025
Risposta di hmv (UK) - Thurrock
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ineeded to make quite a few purchases…
I needed to make quite a few purchases & the staff were very helpful & professional.
And they ordered what I wanted so I am a very happy customer.
28 dicembre 2024
Risposta di hmv (UK) - Thurrock
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered an item using click and…
I ordered an item using click and collect. The whole process was smooth and problem free.
3 gennaio 2025
Risposta di hmv (UK) - Thurrock
Hi Helena
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service…
The member of staff who looked after us at the Thurrock Lakeside store was extremely helpful. She searched through all the t'shirts in the store as well as in the back room. The next option was to order on-line and I had the option to collect from a store local to where I live.
18 dicembre 2024
Risposta di hmv (UK) - Thurrock
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
11 dicembre 2024
Risposta di hmv (UK) - Thurrock
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Thurrock
Hi Simon
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Excellent service knowledgeable and…
Excellent service knowledgeable and friendly staff
30 dicembre 2024
Risposta di hmv (UK) - Thurrock
Hello kevinperry
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Rude Management and some staff
The staff member who served me was very helpful however the management and some team members were rude and dismissive when she asked a question on my behalf as she never knew the answer . It was uncomfortable and very unprofessional. If the Manager can’t set a good example then it makes it acceptable for staff to behave the same way . I did eventually buy something with the help of this team member she went out of her way to help solve my gift issue and offer solutions . Thank you
20 dicembre 2024
Non scritta su invito
Risposta di hmv (UK) - Thurrock
Hi Debbie
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Speedy friendly service
Speedy friendly service. Got my item within a couple of minutes of getting to the counter.
18 dicembre 2024
Risposta di hmv (UK) - Thurrock
Hi Gareth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Thurrock
Hi Mrs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience
Ordered on line - order arrived quickly and picked up with no problems
12 dicembre 2024
Risposta di hmv (UK) - Thurrock
Hi Cathy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The male working in store Saturday 23rd…
The male working in store Saturday 23rd November 24 was super helpful.
Was pleasant and friendly too.
Thank you 😊
1 dicembre 2024
Risposta di hmv (UK) - Thurrock
Hello Zoe,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Thurrock
Hi Joanne
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.