hmv (UK) - Stockport Recensioni 

287
TrustScore 4.5 su 5

4,7

51 / 53 Merseyway, SK1 1PW Stockport, GB


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Valutata 5 stelle su 5

The staff at HMV are always super professional, friendly and helpful Picked up the package no problem. Haven’t opened it yet cos it’s an early Christmas present (I know….but I like to get those s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I pop into the Stockport store regularly and always find great DVDs! I especially love the foreign film section. I ordered a lovely film featuring Terence Stamp’s singing in ‘Song for Marion’ - arriv... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From placing the online order to delivery was very efficient. Also, as always with HMV, the prices are affordable and the staff are always polite and professional at all times.

L'azienda ha risposto

Valutata 5 stelle su 5

Thoroughly reliable, with great quality, prices and returns policy. And in a world with increasingly terrible customer service, I am delighted to report that doing click and collect is fast and easy,... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di musica
  2. Negozio di CD
  3. Negozio di DVD
  4. Negozio di dischi
  5. Negozio di impianti audio domestici
  6. Negozio di t-shirt

Informazioni su hmv (UK) - Stockport

Scritti dall'azienda

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Scritti dall'azienda

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informazioni di contatto

  • 51 / 53 Merseyway, SK1 1PW, Stockport, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

287 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(287)

30.843 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Sarah Went above and beyond!

Amazing service at HMV Stockport! I went to Stockport on 22nd December and didn’t yet receive a notification that my items were ready, I went in on the off chance to check if they had arrived as I was in Stockport, I think her name was Sarah! I lost my card I’m sorry! - she went out of her way to check if they had arrived, routing through a big delivery when she could have just said it hasn’t arrived yet- and thankfully they had arrived! And saved me coming down the following day, she was so friendly and I really appreciated all of the help! Thank you!

8 gennaio 2026
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Risposta di hmv (UK) - Stockport

Hi Rebecca

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

HMV Stockport - it's my jam

In store? Staff are great, friendly and super helpful, everything is easy to find and far too easy to buy (I've loved you since I was a child), and I do enjoy coming in. So does my daughter.
Online, everything is easy to find and delivery is super quick. Many many thank yous.
HMV Stockport is a must though when we're in town.

14 dicembre 2025
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Risposta di hmv (UK) - Stockport

Hi Louise, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Well done HMV staff.

Good customer service when I ordered in store, and good service to send it out so promptly so near to the Christmas closure. Well done all concerned.

7 gennaio 2026
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Risposta di hmv (UK) - Stockport

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Friendly and fast service

Friendly and fast service

29 dicembre 2025
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Risposta di hmv (UK) - Stockport

Hello Heidi

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

We didnt have to wait long for our…satisfied.

We didnt have to wait long for our purchase. We were kept informed on when they would arrive. It was easy to order our purchases.

24 dicembre 2025
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Risposta di hmv (UK) - Stockport

Hi Dianne

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 5 stelle su 5

Great in-store experience

Great in-store experience, very friendly and helpful staff. One of the items I wanted was out of stock and the staff member ordered it for me for delivery in-store, I was kept up to date with the order and I had no problem picking it up.

22 dicembre 2025
Logo di hmv (UK) - Stockport

Risposta di hmv (UK) - Stockport

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Easy to find and order what i needed

Easy to find and order what i needed. Quick delivery times and friendly instore staff.

12 dicembre 2025
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Risposta di hmv (UK) - Stockport

Hello Simon

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Sparks….easy purchase at great price

Bought the album in the Deal50 sale which was a bargain. Some HMV prices are high but often the pulsed offers are worth watching out for. The vinyl was dispatched to store within days and regular email updates were sent. This was free and collection was simple, just remember photo id! Have bought before and will do again definitely…

8 dicembre 2025
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Risposta di hmv (UK) - Stockport

Hi KAA

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 2 stelle su 5

slow dispatch despite what was said

product said it would be dispatched within 24 hours in the email, but it took about a week and didn't arrive in time for a birthday. wouldn't recommend their online service if you're on a time limit

9 dicembre 2025
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Risposta di hmv (UK) - Stockport

Hi springtrap,

Thanks for getting in touch.

We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.

However, we're pleased to see it's since been delivered and is now with you; thanks for your patience throughout this matter.

Valutata 1 stelle su 5

Somebody had started queuing the wrong…

Somebody had started queuing the wrong way, but we didn't know, so we all followed behind. Rather than the member of staff explaining where the queue was she started shouting at us, was extremely patronising and rude. Then started doing a mocking laughter. I'm not very good at typing in emails either for receipts, but she rushed me, was tutting under her breath and made me feel stupid. This has never happened in this store before, I always give 5 star, but this blonde lady with glasses on the bottom tills was terrible and the worst representation of your company.

6 dicembre 2025
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Risposta di hmv (UK) - Stockport

Hello Laura

Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Valutata 5 stelle su 5

The sales gentleman

The sales gentleman went out of his way in helping me. Very polite and courteous. Credit to your company

4 dicembre 2025
Logo di hmv (UK) - Stockport

Risposta di hmv (UK) - Stockport

Hi customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Great Service

The assistant in the Stockport shop was extremely helpful: she found the CD online and ordered it for me, which was greatly appreciated and we didn't have to wait long for it to arrive.

14 novembre 2025
Logo di hmv (UK) - Stockport

Risposta di hmv (UK) - Stockport

Hi Jill

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

So happy to find what I was looking…

So happy to find what I was looking for, for my grandson. Good price and delivered to a convenient store. Staff were lovely too. Great service

22 novembre 2025
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Risposta di hmv (UK) - Stockport

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Ordered turntable in store

Ordered turntable in store, very helpful young guy served me. Offered home delivery at no extra cost. Parcel delivered by Royal Mail.

23 novembre 2025
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Risposta di hmv (UK) - Stockport

Hello Adele,

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

I love this shop so much

I love this shop so much, all their employees are so kind and helpful

18 novembre 2025
Logo di hmv (UK) - Stockport

Risposta di hmv (UK) - Stockport

Hi Jordi

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Very friendly & helpful staff at…

Very friendly & helpful staff at Stockport ordered the music I wanted to purchase , on the release date they contacted me & confirmed my purchase was ready for collection ,I use this store regularly & would recommend! Let's keep local stores open & buy local ! Thanks again hmv stockport

9 novembre 2025
Logo di hmv (UK) - Stockport

Risposta di hmv (UK) - Stockport

Hi Lee

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Valutata 5 stelle su 5

Ordered CD online for click and collect.

Ordered CD online for click and collect.

5 novembre 2025
Logo di hmv (UK) - Stockport

Risposta di hmv (UK) - Stockport

Hi Isla

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Click and collect

Got the CD I was after online shop and did click and collect to my nearest HMV store . It took about 2 days to be delivered there and I got a message to pick it up. All good I also picked up another cd from the store while I was there.

1 novembre 2025
Logo di hmv (UK) - Stockport

Risposta di hmv (UK) - Stockport

Hi ROBERT

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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