I’ve never been to hvm before but I’m planning on going there soon! I just wanna ask a few questions before I do! 1. I’m a very huge K-pop fan and I like over 15 groups so I just wanna ask what g... Leggi di più
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Sede
Cambia sede134 - 146 High Street, SS1 1JX Southend-on-Sea, GB
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Scopri cosa dicono le persone
I always return to HMV Southend,as the staff are very knowledgeable about their stock,I visited about a week ago, enquiring about a mature “Country and Western” artist for 38years named Alan J... Leggi di più
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The ladies and gents of HMV Southend have always been very helpful and they have impressive knowledge of their range of dvds, blu rays and music. A female member of staff searched the stock ro... Leggi di più
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Instore staff refusing to accept Love 2 Shop card, only rectified when I complained to the Customer Care Team. Even upon return the staff were still unsure whether to accept the card or not for the p... Leggi di più
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Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Southend
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
134 - 146 High Street, SS1 1JX, Southend-on-Sea, Regno Unito
4,7
Eccellente
236 recensioni
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Risposta di hmv (UK) - Southend
Hi Bernard
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Instore staff refusing to accept Love 2…
Instore staff refusing to accept Love 2 Shop card, only rectified when I complained to the Customer Care Team. Even upon return the staff were still unsure whether to accept the card or not for the purchase.
Have also found the store stock is very poor and doesn't usually have CD or Vinyl I am looking for, although advertised online.
28 luglio 2024
Risposta di hmv (UK) - Southend
Hello Jon
Thanks for taking the time to bring your recent experience to our attention. I can see this was previously raised and was addressed with the store and the staff are being made aware; apologies for any inconvenience caused as a result of this.
We're also sorry to hear that you are unhappy with the range and variety of items that we offer in-store. We constantly review and refresh the items we have available so we look forward to offering more variety soon.
We were served quickly and efficiently.
29 luglio 2024
Risposta di hmv (UK) - Southend
Hi Carole
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
very nice and helpful staff
very nice and helpful staff. item was delivered very quickly. Thanks HMV
22 luglio 2024
Risposta di hmv (UK) - Southend
Hi paula
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Southend
Hi Sharon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Well packaged
Well packaged. Quick delivery to store. The vinyl was in perfect condition. Very helpful till person (think his name was Henry)
16 luglio 2024
Risposta di hmv (UK) - Southend
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I have previously filled in a review
I have previously filled in a review .I gave the team there the best review possible.At High St. Southend on sea ,Essex.The service was excellent.
4 luglio 2024
Risposta di hmv (UK) - Southend
Hi Gillian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Southend
Hi Emily
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Southend
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They had what I wanted
26 giugno 2024
Risposta di hmv (UK) - Southend
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Went in to exchange some vinyl we…
Went in to exchange some vinyl we bought online and the lady was very helpful and explained how we could do it 😬
29 giugno 2024
Risposta di hmv (UK) - Southend
Hello Kelly
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Southend
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item in perfect condition and arrived…
Item in perfect condition and arrived promptly. Staff at Southend store are always helpful and polite.
16 giugno 2024
Risposta di hmv (UK) - Southend
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Freshly pleasant experience!
My shopping experience was a so nice! The lady who served me was kind and extremely helpful. Thank you!
15 giugno 2024
Risposta di hmv (UK) - Southend
Hello,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Love HMV last dvd shop going
Love HMV last dvd shop going. Always find what I’m looking for and help staff. Thank you
10 giugno 2024
Risposta di hmv (UK) - Southend
Hello Clare
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleagues you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Friendly helpful staff to disabled customer…
Friendly helpful staff helped my learning disabled sister place an order for delivery.
She was so pleased and the item arrived on time and in good condition!
Thank you!
5 giugno 2024
Risposta di hmv (UK) - Southend
Hi Teresa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
brilliant & friendly service by Chloe
3 giugno 2024
Risposta di hmv (UK) - Southend
Hi Jeanette
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Southend
Hello Ann
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
I went into your Southend branch and…
I went into your Southend branch and was served by a young gentleman called Shea. So helpful and professional, a pleasure to be served by someone who is so knowledgeable. We need more people like this young man working in retail. 10/10.
26 maggio 2024
Risposta di hmv (UK) - Southend
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Southend
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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