Lovely service absolutely adore the staff in HMV Shrewsbury. Always super happy and helpful, and always have the best suggestion's on things to be able to watch. Ordering DVDs in store super simple.
L'azienda ha risposto
Sede
Cambia sedeUnit SU20, Darwin Shopping Centre, Pride Hill, SY1 1BN Shrewsbury, GB
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Well pleased with HMV went in to their Shrewsbury Branch as soon as I knew there was a new LP for release and the young assistant Archie was most helpful and arranged for the LP to sent to us on the... Leggi di più
L'azienda ha risposto
Reviewing postal order: Ordered an item to receive on its release date and it arrived the day after, even though it advised it was in transit on the day. Reviewing local store: Had an unexpected da... Leggi di più
L'azienda ha risposto
I was highly stressed going into the shop in Shrewsbury with a 15-year-old and a 5-year-old, both of whom are hyperactive and neurodiverse. My 15-year-old wanted a record player along with his new gui... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Shrewsbury
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
Unit SU20, Darwin Shopping Centre, Pride Hill, SY1 1BN, Shrewsbury, Regno Unito
4,8
Eccellente
206 recensioni
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Easy to find cd i wanted online simple…
Easy to find cd i wanted online simple process to order and collected from local HMV store
15 aprile 2026
Risposta di hmv (UK) - Shrewsbury
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I love being able to browse in a store…
I love being able to browse in a store - The staff are all really helpful
9 aprile 2026
Risposta di hmv (UK) - Shrewsbury
Hello StooPick
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Collectors editions
Since the start of the pandemic, I've been buying & pre-ordering most of my blurays & collectors editions from HMV. They always arrive in good time & in excellent condition.
3 aprile 2026
Risposta di hmv (UK) - Shrewsbury
Hi Richard
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order
Easy to order. Helpful and friendly customer service, instore and in the customer service centre
27 marzo 2026
Risposta di hmv (UK) - Shrewsbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff in the Shrewsbury branch
Friendly staff in the shop and a very efficient service emails kept me up to date with collection etc
27 marzo 2026
Risposta di hmv (UK) - Shrewsbury
Hi Jude
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reviewing postal order
Reviewing postal order: Ordered an item to receive on its release date and it arrived the day after, even though it advised it was in transit on the day.
Reviewing local store: Had an unexpected day off, went to the store in release day, and there was no effort to set up items. Even if I bought the item in store, there was no explanation for the differences between them. Some items weren’t out on the floor at all. I wasn’t provided with a free item with a purchase either, even though a customer before me was, and had to ask for it. HMV didn’t care about this release, only Pokémon apparently. Don’t think I’ll use HMV in future. :(
20 marzo 2026
Risposta di hmv (UK) - Shrewsbury
Hello,
Thank you for your feedback.
We are very sorry to hear of your experience and for any disappointment as a result of this.
Whilst we aim for items to arrive upon release there can be occasions where this is unable to be guaranteed, and we will try to update customers as much as possible regarding this.
Please be assured that your comments shall be passed onto the relevant teams for their reference.
Nothing was too much trouble
Nothing was too much trouble, an order was placed for the items I required immediately, and a warm welcome when I collected the order will make me return soon.
18 marzo 2026
Risposta di hmv (UK) - Shrewsbury
Hi Jean,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Shrewsbury
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
I ordered an item in the shop and received it very shortly afterwards. Excellent service from the staff as usual. They're always very helpful and friendly and nothing is too much trouble.
7 marzo 2026
Risposta di hmv (UK) - Shrewsbury
Hi Dee,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pick up in store
Ordered online and picked up in store without any problems. Very happy and helpful store assistant.
2 marzo 2026
Risposta di hmv (UK) - Shrewsbury
Hi Claire,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All went well.
13 febbraio 2026
Risposta di hmv (UK) - Shrewsbury
Hi natasha
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Shrewsbury
Hi Chloe
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Shrewsbury store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The amount of merchandise is fantastic…
The amount of merchandise is fantastic and the staff always do their best to help you
17 gennaio 2026
Risposta di hmv (UK) - Shrewsbury
Hello S.S
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I always love this shop has really good…
I always love this shop has really good things from movies and anime
16 gennaio 2026
Risposta di hmv (UK) - Shrewsbury
Hi Georgina,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Everything was in store for me to…
Everything was in store for me to collect. The CDs were well packaged and the emails received were clear
12 gennaio 2026
Risposta di hmv (UK) - Shrewsbury
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
Speedy service
Quickness and efficiency of the system was far better than I had expected.
15 dicembre 2025
Risposta di hmv (UK) - Shrewsbury
Hi Mike
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Store experience
Store easy to locate merchandise in alphabetical order , staff professional also were helpful and informative .
5 dicembre 2025
Risposta di hmv (UK) - Shrewsbury
Hi MRS
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good customer service
The staff found and ordered the DVD I wanted, which was currently not in stock in store. It was delivered to my home 2 days later
6 dicembre 2025
Risposta di hmv (UK) - Shrewsbury
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Shrewsbury
Hi tim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Shrewsbury
Hi Kim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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