8Came in to commercial road portsmouth store to browse and look for a specific dvd. Wasn't especially busy but the security guard was actively following me closely around the store within 2 meters a... Leggi di più
L'azienda ha risposto
Sede
Cambia sede244-248 Commercial Road, UNIT 2, PO1 1HH Portsmouth, GB
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Fab service once again Portsmouth HMV team. Placed my order with you in store and was notified by email to pick up and all good when I collected.
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Super easy and super quick online ordering and collection in store. My item arrived really quickly and there was no fee to collect. Very happy. Will remember to use HMV in the future and not just t... Leggi di più
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Ordered cd in store which was temporarily out of stock. Easy ordering process. CD arrived within time period stated. Staff at counter very polite and proficient. Would readily use HMV services again
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Portsmouth
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
244-248 Commercial Road, UNIT 2, PO1 1HH, Portsmouth, Regno Unito
4,6
Eccellente
283 recensioni
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Friendly staff
21 maggio 2025
Risposta di hmv (UK) - Portsmouth
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered cd in store which was…
Ordered cd in store which was temporarily out of stock. Easy ordering process. CD arrived within time period stated. Staff at counter very polite and proficient. Would readily use HMV services again
24 maggio 2025
Risposta di hmv (UK) - Portsmouth
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to find what I wanted online
Easy to find what I wanted online, arrived in perfect condition.
20 maggio 2025
Risposta di hmv (UK) - Portsmouth
Hi MICHAEL
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Portsmouth
Hi Helen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Risposta di hmv (UK) - Portsmouth
Hi laura
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Risposta di hmv (UK) - Portsmouth
Hello Susan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
As always good service professional …
As always good service professional knowledgeable..helpful and always a pleasant visit
18 aprile 2025
Risposta di hmv (UK) - Portsmouth
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff have always been very polite and…
Staff have always been very polite and helpful, they ordered my purchase for me and I collected from the store, it is good to have a store to go into to browse and ask any questions you may have.
10 aprile 2025
Risposta di hmv (UK) - Portsmouth
Hello Jean
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Risposta di hmv (UK) - Portsmouth
Hi DEBRA
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Portsmouth
Hi Heather
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Another happy customer
Went in store and bought three out of four of the albums I needed for my collection, and I was able to order the fourth one at the till, for home delivery. Straight away the staff member that helped me was friendly and knowledgeable about different delivery options, and the whole process was stress free and easy, and the delivery time was only a few days at most, would definitely order again :)
7 marzo 2025
Non scritta su invito
Risposta di hmv (UK) - Portsmouth
Hi Tia
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great experience!
Placed an order for a record online, and elected to collect it from my local branch. The whole process was flawless from start to finish. All told, a great experience, and you can buy with confidence from HMV!
18 marzo 2025
Risposta di hmv (UK) - Portsmouth
Hi Alex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Portsmouth
Hi Gug
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect extremely useful
Click and collect to your shops is a great boon for me, as my local post has become a bit less reliable lately.
Always efficient friendly service at the Commercial Road, Portsmouth branch.
4 marzo 2025
Risposta di hmv (UK) - Portsmouth
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Portsmouth
Hello Stephen
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Always keep me informed regarding my…
Always keep me informed regarding my order. And a great staff team at HMV Portsmouth thank you guys.
26 febbraio 2025
Risposta di hmv (UK) - Portsmouth
Hi Mark
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It was the first time I used the HMV…
It was the first time I used the HMV Portsmouth branch. So it was a bit confusing.
11 gennaio 2025
Risposta di hmv (UK) - Portsmouth
Hi Ann,
Thank you for visiting us and leaving us a review!
Sorry for any confusion, please be assured that our store staff are on hand to assist you should you need any help locating items or purchasing 🙂
We hope to see you again soon!
Online order collection
My order was easy to process online. Received updates as and when to let me know the status of my order. Collected my order with no issues.
26 febbraio 2025
Risposta di hmv (UK) - Portsmouth
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy replacement for possibly faulty disc
Received a vinyl for my birthday and found that the record kept skipping at the same parts.
On the chance that this could've been an issue with the disc I returned it in-store. While they did not have the same album in stock they did offer to send a new one to my home address, which I received in good condition.
7 febbraio 2025
Risposta di hmv (UK) - Portsmouth
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Risposta di hmv (UK) - Portsmouth
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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