Why pay for postage or a Prime subscription when you can get an order sent double-quick to a local store? The Poole branch has a big enough stock to ensure pleasant browsing, with plenty of collecta... Leggi di più
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Sede
Cambia sede73 / 75 Dolphin Centre, BH15 1SY Poole, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Very good overall. I was able to buy the product I wanted at a good price, although it was slightly difficult to locate in store - there were several options where a 4K anime might be and I had to hun... Leggi di più
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While visiting the HMV Poole store, my husband stepped in front of a lady in an aisle to pass by — just as she went to reach for an item. It was a simple human error, and he immediately apologised... Leggi di più
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Mainly the experience was really good, just that one of the covers on one of the vynl albums was damaged. It couldn't be seen as it was the inside cover. Other than that I thought the 3 for £66 was an... Leggi di più
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Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Poole
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
73 / 75 Dolphin Centre, BH15 1SY, Poole, Regno Unito
4,8
Eccellente
134 recensioni
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It was so easy to collect the item
It was so easy to collect the item. The staff member was friendly.
13 giugno 2024
Risposta di hmv (UK) - Poole
Hi kathleen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Classic DVD
The DVD I had been wanting to buy was a bit difficult to find. HMV found it for me at a good price and then delivered it to my nearest store. All went very smoothly with great communication.
11 giugno 2024
Risposta di hmv (UK) - Poole
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful friendly staff.
22 maggio 2024
Risposta di hmv (UK) - Poole
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Poole
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Stereo purchase …
Guy in the shop was great but I wasn’t emailed to say the item had arrived at the store
29 aprile 2024
Risposta di hmv (UK) - Poole
Hi John
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Although I was happy withy purchases I…
Although I was happy withy purchases I just wish the postage was quicker as I clicked and collected
18 aprile 2024
Risposta di hmv (UK) - Poole
Hi Mr Baker
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Good and friendly customer service
Good and friendly customer service. The lady was very helpful.
2 marzo 2024
Risposta di hmv (UK) - Poole
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Poole
Hi Terry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy and quick to order and collect…
Easy and quick to order and collect pleasant staff
27 febbraio 2024
Risposta di hmv (UK) - Poole
Hi joy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff and they can order what's not in stock
Why pay for postage or a Prime subscription when you can get an order sent double-quick to a local store?
The Poole branch has a big enough stock to ensure pleasant browsing, with plenty of collectable Blu-rays, 4K discs and vinyl records. It also has very friendly staff who seem to know their films and music. I'll continue spending money there wherever I can rather than helping enrich the online giants.
16 febbraio 2024
Risposta di hmv (UK) - Poole
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
That their customer service is excellent
The gentleman who served me was very polite and helpful.
9 febbraio 2024
Risposta di hmv (UK) - Poole
Hi Lillian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Poole
Hi Stephanie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Broken
Ordered a few cds online. One of the cds arrived with a broken case where the hinges were broken, causing it to be split in two and I had to replace the case.
7 gennaio 2024
Risposta di hmv (UK) - Poole
Hi Ace
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Kind Regards
We were assisted right away when asked…
We were assisted right away when asked for the product, and the staff are polite and helpful.
29 dicembre 2023
Risposta di hmv (UK) - Poole
Hi Cecil
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order online
23 dicembre 2023
Risposta di hmv (UK) - Poole
Hi Dawn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
No email received from HMV Poole store…
No email received from HMV Poole store that they had received the CD that I had ordered on-line.
23 dicembre 2023
Risposta di hmv (UK) - Poole
Hi Audrey
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Easy to order
Easy to order
Can you keep it in the shop for me as I have noravirus and I might have to go to hospital and be put on a drip.
22 dicembre 2023
Risposta di hmv (UK) - Poole
Hi Christine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good choice and availability
Good choice and availability also the ease of clock and collect at my local store. Friendly and helpful staff.
22 dicembre 2023
Risposta di hmv (UK) - Poole
Hi Geoffrey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Impressed with prices & stock availability
Ordered 4 cds, worked out a few pounds cheaper overall and they had better stock availability when i compared to the online shop i usually buy from (yup you know the one i mean!) & i collected from the shop. Feels good to support high street shopping. Use it or lose it.
11 dicembre 2023
Risposta di hmv (UK) - Poole
Hi Melanie
Thanks for getting in touch with such a positive 5 star review for hmv Poole; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very quick service from order item…good customer service
Very quick service from order item online to collecting from local HMV Store
19 dicembre 2023
Risposta di hmv (UK) - Poole
Hello David
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
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