Customer service at the Livingston store is always exceptional, staff very willing to help. No pressure selling freedom to browse without being hounded, when you approach and ask for help they're kno... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB Livingston, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Reviewed DVDs online, checked availability with nearest HMV store (Livingston West Lothian). Didn’t need help to locate my film choice which was competitively priced. Was served by a very pleasant m... Leggi di più
L'azienda ha risposto
We went into the store in Livingston and our item was ordered and posted out to us a few days later. The member of staff Allan who we delt with was so friendly and helpful and the experience of just... Leggi di più
L'azienda ha risposto
Okay experience in store. However, when at the till I asked specially not to get the marketing emails, the customer assistant denied the request. I was just trying to reduce the number of emails I get... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Livingston
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
Unit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB, Livingston, Regno Unito
4,8
Eccellente
225 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di hmv (UK) - Livingston
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Customer service is top
Customer service at the Livingston store is always exceptional, staff very willing to help. No pressure selling freedom to browse without being hounded, when you approach and ask for help they're knowledgeable and friendly.
13 aprile 2026
Risposta di hmv (UK) - Livingston
Hi Danielle
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Livingston store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Risposta di hmv (UK) - Livingston
Hello William
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Livingston
Hi Brian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
It was really good Zoe(I think that's…
It was really good Zoe(I think that's the girl who placed my order) was really nice and helpful and was great at guiding me on how to order it!
7 aprile 2026
Risposta di hmv (UK) - Livingston
Hello Lucybelle
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Livingston store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Risposta di hmv (UK) - Livingston
Hello alexander
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service fast delivery
28 marzo 2026
Risposta di hmv (UK) - Livingston
Hi Caz,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Livingston
Hi campbell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Livingston
Hi alexander
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent experience
Excellent experience
I got wrong format, livi store resolved with no problems
16 febbraio 2026
Risposta di hmv (UK) - Livingston
Hello Andrew
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great
Could find everything I needed could get what I wanted without having to search every where for it love this type of music and bought for my birthday treat
15 marzo 2026
Risposta di hmv (UK) - Livingston
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Livingston store was already great with…
Livingston store was already great with the staff very helpful and knowledgeable under Sheila now that Lisa has taken over the same and helpful ways have continued
14 marzo 2026
Risposta di hmv (UK) - Livingston
Hi James
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Livingston store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great Help
As usual, when I was looking for a bit of help in exchanging one CD for another the assistant was incredibly helpful and when the CD arrived I received a text quickly to advise it's delivery
4 marzo 2026
Risposta di hmv (UK) - Livingston
Hi Robert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Risposta di hmv (UK) - Livingston
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
We went into the store in Livingston…
We went into the store in Livingston and our item was ordered and posted out to us a few days later. The member of staff Allan who we delt with was so friendly and helpful and the experience of just actually going into the store and being able to buy and to be help to find what we were looking for was so easy.
Extremely happy customers.
2 marzo 2026
Risposta di hmv (UK) - Livingston
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Big store, big selection.
Reviewed DVDs online, checked availability with nearest HMV store (Livingston West Lothian). Didn’t need help to locate my film choice which was competitively priced. Was served by a very pleasant male assistant who chatted positively about my choice of film. I could have had this posted to me but I would have missed the personal interaction.
13 febbraio 2026
Risposta di hmv (UK) - Livingston
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Member of staff was so helpful and made…
Member of staff was so helpful and made the visit to the store a pleasant one
12 febbraio 2026
Risposta di hmv (UK) - Livingston
Hi Edward
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A very positive experience
A very positive experience, Elle was so helpful and made the experience so easy. A credit to HMV.
I got everything that I came in for and left very happy.
Thank you.
7 febbraio 2026
Risposta di hmv (UK) - Livingston
Hi Sandra,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Sheila and Lisa in the Livingston…
Sheila and Lisa in the Livingston store. Polite, friendly and very helpful. Nothing was too much bother.
31 gennaio 2026
Risposta di hmv (UK) - Livingston
Hi Ewan,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Brilliant Service
Came on time, was exactly as I ordered. Staff in the Livingston store, Allan, was interested, attentive and helpful.
Could not ask for any better.
25 gennaio 2026
Risposta di hmv (UK) - Livingston
Hi James,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.