The guy behind the desk took the whole time to understand my accent (English is not my first language) explained everything so perfectly step by step about vinyls and sort out my order even though the... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 1, Williamson Square, L1 1EJ Liverpool, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I made an online order of a box set. When I went to pick it up from the shop the person behind the counter asked "Is it a vinyl or a CD?". Slightly confusing because, I hadn't ordered "Vinyl" the... Leggi di più
L'azienda ha risposto
110-OUT 10 NEVER HAD ANY NEGATIVE PROBLEMS EVERY MEMBER OF STAFF ALLWAYS HELPFULL & LOT OF OTHER RETAILERS COULD LEARN FROM THIS SHOP & I CAN SEE HOW THE H.M.V BRAND HAS TURNED IT AROUND ITS JUST A SH... Leggi di più
L'azienda ha risposto
I can't remember the last time I purchased from HMV. I ordered the latest album from Michael Ball OBE (GLOW). I collected from HMV Liverpool, but beforehand I rang and spoke to Geoff (same as my nam... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Liverpool
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
Unit 1, Williamson Square, L1 1EJ, Liverpool, Regno Unito
4,8
Eccellente
685 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I have always wanted one and Patriot was here.
Patriot was here and I always wanted one and I was pleased to get it....
11 giugno 2026
Risposta di hmv (UK) - Liverpool
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reliable service.
The cd I wanted had been sold out. But I was able to purchase it via order and free delivery to the store, upon my request. I was emailed regulary with confirmation of purchase, dispatch, and the date cd had arrived in the store for my collection. Easy. Trustworthy. Helpful.
10 giugno 2026
Risposta di hmv (UK) - Liverpool
Hi Barbara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great helpful staff very friendly
1 giugno 2026
Risposta di hmv (UK) - Liverpool
Hi CHARLIE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service very helpful assistance…
Great service very helpful assistance in ordering
1 giugno 2026
Risposta di hmv (UK) - Liverpool
Hi Frances
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Liverpool
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff very efficient polite…
Friendly staff very efficient polite excellent service
25 maggio 2026
Risposta di hmv (UK) - Liverpool
Hi Kath
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent all around, thank you!
I can't remember the last time I purchased from HMV. I ordered the latest album from Michael Ball OBE (GLOW). I collected from HMV Liverpool, but beforehand I rang and spoke to Geoff (same as my name). The service received, follow up, security and HMV visit by Michael Ball OBE was excellent, I cannot fault the whole experience, well done HMV team! :) x
26 maggio 2026
Risposta di hmv (UK) - Liverpool
Hi Geoff
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
easy to collect
easy to collect, nice staff and advised me on when I was coming to get my CD signed
25 maggio 2026
Risposta di hmv (UK) - Liverpool
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Just wanted a cd and there aren't many…
Just wanted a cd and there aren't many places that sell these anymore. So googled it and hmv came up and I thought that's an established name to trust so bought it. Would definitely buy bus them again.
27 maggio 2026
Risposta di hmv (UK) - Liverpool
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were incredibly
The staff were incredibly, polite, friendly and helpful. The whole experience including booking and picking up tickets and CDs ran very smoothly. Thank you
25 maggio 2026
Risposta di hmv (UK) - Liverpool
Hi Marie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was very happy with the service…
I was very happy with the service provided when I made my order
23 maggio 2026
Risposta di hmv (UK) - Liverpool
Hi Nicholas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV is my favourite store for music &…
HMV is my favourite store for music & films in any and every format.
5 stars plus.
22 maggio 2026
Risposta di hmv (UK) - Liverpool
Hi Tracey-Jane
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
It’s always great and easy to shop at…
It’s always great and easy to shop at HMV,with no problems at all !
18 maggio 2026
Risposta di hmv (UK) - Liverpool
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great customer service, order had to be posted. One of items was delayed but arrived in time stated. But knew I would be able to goto store if I had issues. All in all great service.
20 maggio 2026
Risposta di hmv (UK) - Liverpool
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The Girl who served me could have not…
The Girl who served me could have not been bearer she was a credit to your team.
17 maggio 2026
Risposta di hmv (UK) - Liverpool
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very fast.
Very fast.
Got my VAN HALEN 5150 DELUX EDITION IN 48 HOURS VIA ROYAL MAIL
THANKS
13 maggio 2026
Risposta di hmv (UK) - Liverpool
Hi LES
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very impressed
Woman in store very helpful when ordering and T-shirt came in a lot quicker than expected so very happy
30 aprile 2026
Risposta di hmv (UK) - Liverpool
Hi Aileen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff was great and helpful when…
Staff was great and helpful when finding the vinyl I needed
1 maggio 2026
Risposta di hmv (UK) - Liverpool
Hi Adam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click & Collect, nice and easy.
Ordered click and collect, whole process was really smooth and easy. Had a quick look at the vinyl on offer and there's plenty to choose from. Will be back soon for another look.
19 aprile 2026
Risposta di hmv (UK) - Liverpool
Hi Owen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always easy ordering and great…
Always easy ordering and great communication from yourselves ref delivery and collection!!
28 aprile 2026
Risposta di hmv (UK) - Liverpool
Hi Leah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.