The lady that served me was lovely and very helpful. What went wrong is I still only have part of my order after 2 weeks and when I asked how long was given a number for me to call , surely that’s you... Leggi di più
L'azienda ha risposto
Unit F11, First Floor, Bentall Centre, KT1 1TP Kingston, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The lady that served me was lovely and very helpful. What went wrong is I still only have part of my order after 2 weeks and when I asked how long was given a number for me to call , surely that’s you... Leggi di più
L'azienda ha risposto
So glad HMV back, saved Christmas with their great choice of gifts and music ideas. Kingston staff so helpful and well trained in customer service despite it being a very busy hectic day few days bef... Leggi di più
L'azienda ha risposto
Super efficient staff in the Kingston branch, they were very professional and knowledgeable as well as friendly. The manager’s customer service was excellent. He has an extensive knowledge of his prod... Leggi di più
L'azienda ha risposto
I was gifted a special edition vinyl for Christmas that was scratched. The staff processed my return swiftly and when there wasn't another copy in stock had it delivered first class to my house instea... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportScritti dall'azienda

Unit F11, First Floor, Bentall Centre, KT1 1TP, Kingston, Regno Unito
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The lady that served me was lovely and very helpful. What went wrong is I still only have part of my order after 2 weeks and when I asked how long was given a number for me to call , surely that’s your job to tell me where my order is ?

Risposta di hmv (UK) - Kingston
My go to place when looking for DVD’s
Very friendly staff, nice place to shop.

Risposta di hmv (UK) - Kingston
Absolutely adore this store. Highlight of my day. Especially love the staff, they're tuff and are always happy to help

Risposta di hmv (UK) - Kingston
Lost my item instore. Very disappointed as they didn't sell that instore.
1 star for the staff who was going back and forth trying to locate my order.

Risposta di hmv (UK) - Kingston
Rapid arrival at the store in Kingston and excellent service in store with a member of staff who was genuinely interested in my purchase. Top job.

Risposta di hmv (UK) - Kingston
Excellenr service, quick delivery, convenient and painless return policy.

Risposta di hmv (UK) - Kingston
Quick delivery for pick up in store and very pleasant service 😀
Would love more Fallout merch, even more related to "HOLY 13" 🙏🙏🙏

Risposta di hmv (UK) - Kingston
Yeah went to the counter greeted by two lovely members of staff, followed procedures such as ID checks, and gave me my parcel with no hassel nor damage! Cheers!

Risposta di hmv (UK) - Kingston
There were constant updates on the order, which was really handy and the staff were very friendly and helpful!

Risposta di hmv (UK) - Kingston

Risposta di hmv (UK) - Kingston
Very helpful staff in the Kingston store and equally good online

Risposta di hmv (UK) - Kingston
I shop in hmv quite frequently and the staff are always polite and helpful.

Risposta di hmv (UK) - Kingston
The assistant found the film title even though I gave a sumwhat incorrect title

Risposta di hmv (UK) - Kingston
Order arrived quickly. Very friendly and efficient staff at HMV Bentalls’ Centre Kingston

Risposta di hmv (UK) - Kingston
The delivery to the store took a couple of days longer than I was expecting (I'm too used to next day delivery!), but I was kept well informed, and I prefer to buy from an actual shop.
The staff were very friendly and personable when I collected the DVD.

Risposta di hmv (UK) - Kingston
We purchased the retro record player and it arrived very quickly and safely delivered by a courier. Works as described and looks great and sounds great. It was a birthday present and my daughter is chuffed to bits.

Risposta di hmv (UK) - Kingston
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.