On-line purchase, click & collect. Easy use of website, store locator. E-mailed when dispatched, e-mailed again once at store. No issues on pick up, polite,friendly staff, e-mailed receipt. Trouble fr... Leggi di più
L'azienda ha risposto
Sede
Cambia sede11/13 Russel Way, Metrocentre, NE11 9YZ Gateshead, GB
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Brilliant service, good price, fast delivery. Has a great selection of top titles in film and music and also more specialist items. Fantastic store with a fabulous staff 5 stars ⭐️⭐️⭐️⭐️⭐️
L'azienda ha risposto
HMV continue to be one of the last high street retailers for physical media. I regularly go to pick up something every month now because they have what I'm looking for and at a competitive price. The... Leggi di più
L'azienda ha risposto
manager very helpful and knowledgeable about product we were buying. .good price .
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Gateshead
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
11/13 Russel Way, Metrocentre, NE11 9YZ, Gateshead, Regno Unito
4,8
Eccellente
269 recensioni
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Risposta di hmv (UK) - Gateshead
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My purchase was dispatched and…
My purchase was dispatched and delivered at time and date stated.
19 giugno 2025
Risposta di hmv (UK) - Gateshead
Hi Christopher
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
We ordered three DVD’s online and…
We ordered three DVD’s online and picked them up the same week.
30 maggio 2025
Risposta di hmv (UK) - Gateshead
Hello Customer
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Great service as per usual
21 maggio 2025
Risposta di hmv (UK) - Gateshead
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Gateshead
Hi Sandra
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff really friendly and helpful
Staff really friendly and helpful, explained delivery system well. Product arrived in store quicker than expected. Hassle-free collection.
2 maggio 2025
Risposta di hmv (UK) - Gateshead
Hi JEANETTE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pre-ordered Ghosts new album
Pre-ordered Ghosts new album
Of course there's no guarantee that the album will arrive in store, but nearly a week later than expected is a joke.
I bought the album in store on the release date in store.
I'm only giving 1* because I got my refund so quickly.
3 maggio 2025
Risposta di hmv (UK) - Gateshead
Hi there, thanks for leaving us a review.
We are sorry to hear that your order did not reach the store you chose for collection in time for its intended release date. Please be advised that although we do dispatch our pre-orders with the aim of a release date delivery, we are regrettably unable to guarantee this. It is, however, unusual that an order is not received by the release date and for this, we offer our apologies.
We can since see that you have been refunded for your order.
More stores or more stock, please!
Having to go instore to use vouchers had me excited to go looking for music the old fashioned way. Unfortunately, due to very limited vinyl stock under "Metal" I had to order at the till. The assistant was very helpful and able to get my choices delivered. A shame I had to travel so far to leave empty handed but very happy to have my purchases sent free of charge.
3 maggio 2025
Risposta di hmv (UK) - Gateshead
Hi Customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Good service
2 maggio 2025
Risposta di hmv (UK) - Gateshead
Hi Alison
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Gateshead
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Gateshead
Hi Andrew
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Hmv 4ks
The experience was good on the hmv online when ordering 4ks and waiting for delivery through the post.
6 aprile 2025
Risposta di hmv (UK) - Gateshead
Hello LEE
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
hmv is one of the best shops around ive…
hmv is one of the best shops around ive shoped there as a kid to an adult and no doubt ill keep shopping there till iam dead lol keep up the good work.
4 aprile 2025
Risposta di hmv (UK) - Gateshead
Hi WILLIAM
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Trust this brand
Item in perfect condition. HMV have the items available where other sites don’t. If you can’t find on Amazon, HMV very likely will have it.
30 marzo 2025
Risposta di hmv (UK) - Gateshead
Hi Stephen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Risposta di hmv (UK) - Gateshead
Hi Mr Knight
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Gateshead
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good film
6 marzo 2025
Risposta di hmv (UK) - Gateshead
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Visited the HMV shop in the metro…
Visited the HMV shop in the metro centre, I was after a few vinyls on your buy three for a fixed price, they had only two that I wanted but the lady behind the counter said I could get the third one if I ordered them off your site on the internet.
I said yes and she went on the site and did for me which was good of her and the vinyl records were posted to me very quickly.
I would definitely shop again at this store they were very helpful indeed.
7 marzo 2025
Risposta di hmv (UK) - Gateshead
Hi Antony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Gateshead
Hi Judith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All great.
Whole process was great, start to finish. Served by a real nice fella in the Gateshead shop
26 febbraio 2025
Risposta di hmv (UK) - Gateshead
Hi Darren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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