I required a slightly complicated exchange of a faulty blu-ray film..all done by staff no fuss, no bother, I went away happy.
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Sede
Cambia sede1 Earlham Street, Covent Garden, WC2H 9LL London, GB
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Scopri cosa dicono le persone
Unfortunately the staff member who served me forgot his manners. He needed to check my details but his manner and attitude felt more like I was being questioned by the police.
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William and staff member at both stores in Fopp and HMV Oxford Street. Amazing achievement to assist me with the request. Best customer service advisor old school welcome and willing to provide that i... Leggi di più
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Everything went well! Online messaging quick and easy, items delivered (click & collect) faster than expected. Excellent service at the collection shop -even the man sweeping the floor as I came in... Leggi di più
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Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Fopp Covent Garden
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
1 Earlham Street, Covent Garden, WC2H 9LL, London, Regno Unito
4,6
Eccellente
175 recensioni
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Good experience
Fast delivery, well packaged. My daughter is delighted with her purchase.
16 giugno 2026
Risposta di hmv (UK) - Fopp Covent Garden
Hello London
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Fopp Covent Garden
Hi Santiago
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I required a slightly complicated…
I required a slightly complicated exchange of a faulty blu-ray film..all done by staff no fuss, no bother, I went away happy.
10 giugno 2026
Risposta di hmv (UK) - Fopp Covent Garden
Hi Jon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I picked up a pre ordered dvd and was…
I picked up a pre ordered dvd and was notified it had arrived to called in to collect it
28 maggio 2026
Risposta di hmv (UK) - Fopp Covent Garden
Hi Vincent
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent communication from the start…
Excellent communication from the start and friendly staff at Fopp.
26 maggio 2026
Risposta di hmv (UK) - Fopp Covent Garden
Hi Chantal
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very professional,quick service
15 maggio 2026
Risposta di hmv (UK) - Fopp Covent Garden
Hello Anonymous
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Rich 1st class very professional stor…
Rich 1st class very professional stor ordering slow needs updating stu had same problems both him and rich apologised for the time it took to process order not there though slow system infact all staff thati n store are very helpful
26 maggio 2026
Risposta di hmv (UK) - Fopp Covent Garden
Hi Alfred
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Unfortunately the staff member who…
Unfortunately the staff member who served me forgot his manners. He needed to check my details but his manner and attitude felt more like I was being questioned by the police.
16 maggio 2026
Risposta di hmv (UK) - Fopp Covent Garden
Hello JJ
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Risposta di hmv (UK) - Fopp Covent Garden
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are very helpful friendly and…
The staff are very helpful friendly and a good service
17 aprile 2026
Risposta di hmv (UK) - Fopp Covent Garden
Hello Paul,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Risposta di hmv (UK) - Fopp Covent Garden
Hi Amy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Small Prophets Instore Signing
Had ordered the Small Prophets DVD to be delivered to Fopp near Covent Garden for the instore signing on the Monday. Received an email on the Friday saying stock would not arrive in time, which was annoying. Went to Fopp on the Monday explained the situation. Thankfully it was all in hand and the staff had a list of everyone who had pre ordered the item. It was a great event. Thanks to all the staff.
23 marzo 2026
Risposta di hmv (UK) - Fopp Covent Garden
Hi Guy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A go to place for every physical media…
A go to place for every physical media enthusiast
22 novembre 2025
Risposta di hmv (UK) - Fopp Covent Garden
Hi klant
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Fopp Covent Garden
Hi Mark
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Fopp Covent Garden
Hi Henrietta,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Member of staff bit grumpy
21 febbraio 2026
Risposta di hmv (UK) - Fopp Covent Garden
Hello Alan
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Came in to collect a pre-order
Came in to collect a pre-order. Everything was smooth, easy and uncomplicated.
27 gennaio 2026
Risposta di hmv (UK) - Fopp Covent Garden
Hi Carl
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Fopp Covent Garden
Hi N.M
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A great selection of vinyl with lots of…
A great selection of vinyl with lots of offers and discounts that mean I always find a few albums to buy at every visit. Great, friendly staff too.
20 gennaio 2026
Risposta di hmv (UK) - Fopp Covent Garden
Hi Francois
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Professional Service
Ordering was very easy and I was informed promptly on all stages of the delivery process.
18 gennaio 2026
Risposta di hmv (UK) - Fopp Covent Garden
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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