Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... Leggi di più
L'azienda ha risposto
Sede
Cambia sede71 / 77 Murraygate, DD1 2EA Dundee, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... Leggi di più
L'azienda ha risposto
The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear o... Leggi di più
L'azienda ha risposto
The whole experience of being in the shop, from browsing everything to purchasing and taking home, was excellent. They have such an excellent range available from collectibles to niche cult related it... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Dundee
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
71 / 77 Murraygate, DD1 2EA, Dundee, Regno Unito
4,8
Eccellente
246 recensioni
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HMV were good at communicating to me…
HMV were good at communicating to me details regarding my order and when it was ready to pick up. It was in perfect condition and the staff at the store I was collecting from were very helpful. A very positive experience and I have no worries about ordering things from them in the future
14 febbraio 2025
Risposta di hmv (UK) - Dundee
Hi Ashley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really helpful staff.
15 febbraio 2025
Risposta di hmv (UK) - Dundee
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Dundee
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really easy to go in store then order…
Really easy to go in store then order from their warehouse. Click and collect was really easy too. I got an email as soon as my product arrives. Thanks HMV!
28 gennaio 2025
Risposta di hmv (UK) - Dundee
Hi Louise
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Dundee
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Dundee, Great Store, Great Prices, Excellent Service.
The store In Dundee is handy for me being located not far from where I live , the staff are usually friendly and helpful and nothing is too much trouble if you are looking for a particular item. And plus the fact that they are still here in Dundee whereas the likes of Virgin Megastore was only a stones throw away and was always competition for customers, sadly it has ceased trading.
7 gennaio 2025
Risposta di hmv (UK) - Dundee
Hi Gary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick and easy.
7 gennaio 2025
Risposta di hmv (UK) - Dundee
Hi Maureen,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Risposta di hmv (UK) - Dundee
Hi Mrs Smith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Surprised and very pleased that the…
Surprised and very pleased that the item I was late in ordering arrived just in time for Christmas
28 dicembre 2024
Risposta di hmv (UK) - Dundee
Hello Janice
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great internet
Great internet, easy to follow.
Communication was very informative & keep me informed from purchase to picking up in Dundee store
22 dicembre 2024
Risposta di hmv (UK) - Dundee
Hi Liz
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful, speedy, knowledgeable
Floor staff intuitively and unobtrusively helpful, knowledgeable and friendly. Speedy and charming service at till. Overall, great if you know what you want but not sure where to find it.
14 dicembre 2024
Risposta di hmv (UK) - Dundee
Hi Janet
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Paid for 48hr delivery
Paid for 48hr delivery. Over a week later, I'm still waiting for items to be delivered. Tracking system is poor. When someone finally got back in touch from customer service there was little apology & no refund for delivery.
10 dicembre 2024
Risposta di hmv (UK) - Dundee
Hi Caris,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Collection from shop.
Went in shop to collect dvd which had been ordered. Assistant very helpful,and found my order no bother.
3 dicembre 2024
Risposta di hmv (UK) - Dundee
Hi Sandra,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Dundee
Hi Sharon,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Dundee
Hi Nicola,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Risposta di hmv (UK) - Dundee
Hello David
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Risposta di hmv (UK) - Dundee
Hi Jake
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV is so much more
I walked into HMV in Dundee and a film I used to watch with my son popped into my head. Ace was serving at the till and looked up this film that meant a lot to me, it wasn’t in the store but Ace pointed out it could be posted to me. Posted was not expensive either. My film arrived quickly and was able to show my son in Australia. I’m very happy with the whole experience 😊
16 ottobre 2024
Risposta di hmv (UK) - Dundee
Hi Kathleen,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordering was simple
Ordering was simple, text messages were timely and accurate, reception at the shop was straightforward, with helpful staff
5 ottobre 2024
Risposta di hmv (UK) - Dundee
Hi Colin,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Dundee
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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