Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... Leggi di più
L'azienda ha risposto
Sede
Cambia sede71 / 77 Murraygate, DD1 2EA Dundee, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... Leggi di più
L'azienda ha risposto
The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear o... Leggi di più
L'azienda ha risposto
The whole experience of being in the shop, from browsing everything to purchasing and taking home, was excellent. They have such an excellent range available from collectibles to niche cult related it... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Dundee
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
71 / 77 Murraygate, DD1 2EA, Dundee, Regno Unito
4,8
Eccellente
246 recensioni
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Risposta di hmv (UK) - Dundee
Thank you Anne for shopping with us and wishing you a very merry christmas from us at hmv!
Will use againGreat to deal with
Great to deal with, kept up to date from start of order to when dispatched and delivered.
19 dicembre 2023
Risposta di hmv (UK) - Dundee
Hi Dawn
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon in hmv Dundee and merry christmas :-)
order hadn't shown and no response from…
order hadn't shown and no response from them!!
Order a record on the 8th for click collect its now the 18th and I have no word from them.
15 dicembre 2023
Risposta di hmv (UK) - Dundee
Hi Kieran
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. The order is now ready to collect, please contact us should you need any further assistance.
Kind regards
Excellent Overall Experience
Extremely helpful on line advise keeping me updated with my order. On collection of the package the staff were and friendly and efficient.
18 dicembre 2023
Risposta di hmv (UK) - Dundee
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Dundee
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service.
Staff were helpful, order placed and e- mail came through a couple of days later to say package was in store, DVD collected the following day. Cannot fault the service.
16 dicembre 2023
Risposta di hmv (UK) - Dundee
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered online
Ordered online - great price for 3 vinyls. Notified when ready to collect. Collected really easily from the store. Staff very nice and vinyls packaged up well.
8 dicembre 2023
Risposta di hmv (UK) - Dundee
Hi Sarah,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My order arrived within the time…
My order arrived within the time stated. I had no difficulties when I collected it. Would definitely use again
2 dicembre 2023
Risposta di hmv (UK) - Dundee
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service
Buying from the HMV site was a seamless process until it came to the payment page where it crashed several times before putting my payment through. The delivery to the store was prompt which I appreciated!
30 novembre 2023
Risposta di hmv (UK) - Dundee
Hi Nozipho
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Dundee
Hi Gordon,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were helpful and explained I…
Staff were helpful and explained I could get my bag ordered to the store or delivered to my property, which I didn’t know, it came just a few days later
13 novembre 2023
Risposta di hmv (UK) - Dundee
Hello Tracey
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Surprisingly wonderful
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very helpful. It is the first time I've used hmv for anything for years but it was such a good experience 2 family members have recently ordered based on my recommendations.
11 novembre 2023
Risposta di hmv (UK) - Dundee
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service from Daniel at the Dundee…
Great service from Daniel at the Dundee store, explained the entire process and delivery was on time. One happy daughter. Well done HMV and well done Daniel.
14 ottobre 2023
Risposta di hmv (UK) - Dundee
Hello Kevin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Dundee
Hello Scott
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
From ordering on line to collecting…
From ordering on line to collecting purchase in store was. Superb
14 ottobre 2023
Risposta di hmv (UK) - Dundee
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly staff
Friendly staff, item was there, really straightforward - would order from them again.
28 settembre 2023
Risposta di hmv (UK) - Dundee
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered Deadpool bucket list and there…
Ordered Deadpool bucket list and there was a piece missing and customer service couldn't locate missing piece to send out to me.
4 settembre 2023
Risposta di hmv (UK) - Dundee
Hi Tracy
Thank you for taking the time to leave us a review. We are sorry to hera there were items missing, apologies for any disappointment caused. We can see you have been in touch and we have advised you on our returns proceedure.
Kind regards
service was great
5 settembre 2023
Risposta di hmv (UK) - Dundee
Hi Calum
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great everything I bought and ordered
27 agosto 2023
Risposta di hmv (UK) - Dundee
Hi Barry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Lovely experience
I nipped in to the dundee store with my daughter who picked up a few things she wanted. We go to the till and she sees the badges next to the counter. The one she liked was out of stock so the lady Laura who served us gave us the badge off her own lanyard. She was so lovely and helpful. My little girl really appreciated it.
4 agosto 2023
Non scritta su invito
Risposta di hmv (UK) - Dundee
Hi Heather
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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