What made my experience great was on 27th June 2026 the special album Westlife 25 was back in stock & ready for me to collect, nearly gave up hope i would get it, wanted to collect myself because i... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit SU259, Derbion Shopping Centre, London Rd, DE1 2PL Derby, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Having wrote a review a few days ago regarding a online order that came damaged. I like to take this opportunity to thank the staff at the Derby store for there help & customer service absolutely out... Leggi di più
L'azienda ha risposto
Very convenient pre-order service allowed me to buy a copy of a new CD in advance of its release date. In the meantime, some fraudulent transactions on Amazon.co.uk made it necessary for me to canc... Leggi di più
L'azienda ha risposto
Excellent personal service. Not a time wasting courier involved. You order at the HMV store in person or by 'phone you're kept up to date with order progress without being inundated with info and you... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Derby
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
Unit SU259, Derbion Shopping Centre, London Rd, DE1 2PL, Derby, England, Regno Unito
4,7
Eccellente
229 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great Purchase many thanks!…
Many thanks for my purchase I received very much appreciated
6 marzo 2024
Risposta di hmv (UK) - Derby
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Risposta di hmv (UK) - Derby
Hi Wendy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Derby
Hi Laura
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Derby
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
good customer service
easy online ordering and contact information when goods are ready for collecting and lovely people in store
21 gennaio 2024
Risposta di hmv (UK) - Derby
Hi Poppy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Exellent brilliant service thank you.
Exellent brilliant service thank you.
Got so quick, thank you
4 gennaio 2024
Risposta di hmv (UK) - Derby
Hi MR Gibson
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Nice friendly helpful staff
13 gennaio 2024
Risposta di hmv (UK) - Derby
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great experience
Ordered from hmv online. Albums arrived quickly but one was faulty. I Went to Derby store where staff we friendly and helpful. They ordered a new album and I was able to collect from the store. I recommend hmv for vinyl collections. Excellent selection.
9 gennaio 2024
Risposta di hmv (UK) - Derby
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service from purchasing my…
Excellent service from purchasing my items on line, secure checkout and picking up at in person at the HMV in Derby. Staff were very friendly and helpful.
11 gennaio 2024
Risposta di hmv (UK) - Derby
Hi Lawrie,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Lady in store was great
Lady in store was great, looked to see if the item I wanted was in stock and was really friendly.
So easy to order in and had lots of updates about the progress of my order.
6 gennaio 2024
Risposta di hmv (UK) - Derby
Hi Kelly,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Risposta di hmv (UK) - Derby
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Served by jenny, very helpful, ordered dvd box set for Xmas present that wasn't in store, arrived within a couple of days, great service.
Served by jenny, very helpful, ordered
dvd box set for a Xmas present that wasn't in store, arrived within a couple of days. Great service.
26 dicembre 2023
Risposta di hmv (UK) - Derby
Hi Mick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was kept in touch through out the…
I was kept in touch through out the delivery process.
21 dicembre 2023
Risposta di hmv (UK) - Derby
Hi Karen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Professional staff
12 dicembre 2023
Risposta di hmv (UK) - Derby
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
pre-ordered item was ready for collection promptly
Pre-ordered an item, and it was ready soon after release. Click and collect from in store attracted no charge. Happy with purchase.
15 dicembre 2023
Risposta di hmv (UK) - Derby
Hi Minesh
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Derby
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service yet again from HMV
Great service yet again from HMV following making a pre-order with easy collection from the Derby store on the release date.
8 dicembre 2023
Risposta di hmv (UK) - Derby
Hi Adam,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Friendly staff
Easy online order to click and collect, staff in shops are always very friendly
9 dicembre 2023
Risposta di hmv (UK) - Derby
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Huge order
I'd managed to get a fantastic black Friday deal on BT21 merchandise. When I went to collect it, there was a vary large brown box. With another two smaller parcels. I hadn't fully thought out, how big my order would be. I'd done a little shopping. I also have to walk with a stick. The young woman, who was serving me. Offered to unpack my order, to see if she could? Reduce the size. Which I'm happy to say she did. She also gave me a handy tip on where I could buy? A cuddly Red Panda. So Thanks tripled.
4 dicembre 2023
Risposta di hmv (UK) - Derby
Hi Carolanne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Overall a great experience
The website is easy to use and the customer service is great, I've had no issues with any orders I made and the service offered in the store. Overall a great experience.
6 dicembre 2023
Risposta di hmv (UK) - Derby
Hi Merveille
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.